Humax Direct Reviews

Name: Humax Direct
Address: The Mille, 1000 Great West Road, Brentford, The Mille, 1000 Great West Road, Brentford, United Kingdom
Rating: 4.09

4.1 Rating 317 Reviews

78 %

of reviewers recommend Humax Direct

4.1

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

Humax Direct 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

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“It won't pause on Netflix and then continue without the sound being distorted, it takes numerous attempts to get going again, also it won't remote record off my iPhone I am most disappointed with this piece of equipment”

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Posted 7 years ago

“It is plain and simple really, it is such a handy piece of easy to use clever equipment, this is my third Humax I use it every day. Easy to set up and use , but I must say it not difficult to use , but there are so many useful features it takes a while to learn the the machine,once you do there is no other discription but brilliant, the reason for this being my third machine is purely keeping up with the technology and features. May I add my name is not MR,HUMAX. I just like their machines With Love.”

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Posted 7 years ago

“A very good product for a very good price”

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Posted 7 years ago

“4th humax box they just keep getting better and better. Like the freesat interface much better than the human freeview interface.”

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Posted 7 years ago

“Ordering and delivery OK. I could not give a higher score as I posted a question on the Humax site and one week later I still have not received a reply.”

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Posted 7 years ago

“I am still trying to find out how to use it and the instructions are no help at all”

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Posted 7 years ago

“Excellent and very prompt service. My remote fast forward button had stopped working so I ordered a replacement. Ordering was very simple and purchase arrived very quickly, well packed. Thankyou”

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Posted 7 years ago

“I phoned on Wednesday 29 December for a replacement handset and received it by Royal Mail on Friday 30 December. I was very impressed with the service I received. L”

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Posted 7 years ago

“Delivery was very good, orered in the afternoon was delivered next morning”

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Posted 7 years ago

“My Humax Freesat is really great. It works so well and has all the pause, record, catch-up facilities I could want. And it saves me so much money as I don't need to subscribe to other services to get all the tv I need. I have recommended it to so many people.”

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Posted 7 years ago

“A very fast service and very pleased with the product.”

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Posted 7 years ago

“Unfortunately I ordered a freeview box when I needed a freesat box. I am still waiting for the freeview box to be collected so I can order the correct one. Hopefully it will be collected tomorrow Thursday 12th Jan 2017. Regards M.Eastwood”

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Posted 7 years ago

“delivery on item ordered online clearly stated 'next day' but they actually mean 'next working day'. When I contacted customer services they told me the incorrect date of delivery, causing me to take a day off work for nothing. They were very abrupt and rude on phone and only when I thretened to complain they refunded me the delivery costs, which was too little too late to make me feel good about Humax Direct service”

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Posted 7 years ago

“By eventually supplying a T4000 that worked as the first 2 failed within a week. The remote buttons were difficult to use on the second remote. Again had to purchase another.”

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Posted 7 years ago

“Very disappointed. Wanted to record/watch up to 5 progs, otherwise happy with our existing Humax Freeview box. This one:- *has no programme info in the guide so we have no idea of content, * the guide is hard to read over moving programme screen (much better with small pic in top r/hand corner and blue background * we preferred a list of recorded progs which were easy to read then play or delete, Now there are icons with irrelevant pictures and fairly small print titles. * if we pause a prog which is also recording, then it cuts off before the end and we have to find the recording and watch the end of the programme, usually just at the climax of the drama. Apart from the 5 prog facility we would put this in the bin and use our old box. As I said, so disappointed in our Christmas treat to ourselves. Why, o why did you change so many good features?”

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Posted 7 years ago

“why it doesn't let transfer recorded content to my Mac?”

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Posted 7 years ago

“I ordered a new remote control for my freesat 3 days before Christmas and it arrived on Christmas eve.”

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Posted 7 years ago

“Bought a new FVP4000 unit because I was told "Humax are the best". Unfortunately it doesn't allow you to look at information on current programmes without changing to the station. Programme you are watching is faded behind programme information. Also you cannot change from information on 1 programme directly to information on an alternative programme without backtracking 2 steps to the programme guide first. Not as good as I was expecting.”

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Posted 7 years ago

“Recently purchased a HDR-1100S box, it can only record OR watch, not do both at the same time. I should have read the small print perhaps before ordering!! AND NO delete button on the control box for recordings. Find it very complex compared to other Humax boxes we have owned. Not happy!”

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Posted 7 years ago

“Was delivered before the day estated and was like new. Great freesat box highly recommended”

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Posted 7 years ago

Humax Direct is rated 4.1 based on 317 reviews