Humax Direct Reviews

Name: Humax Direct
Address: The Mille, 1000 Great West Road, Brentford, The Mille, 1000 Great West Road, Brentford, United Kingdom
Rating: 4.09

4.1 Rating 317 Reviews

78 %

of reviewers recommend Humax Direct

4.1

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

Humax Direct 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

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“New remote worked out of the box no messing needed, quick delivery very pleased”

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Posted 7 years ago

“A replacement remote which works wonders thankyou”

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Posted 7 years ago

“Humax Direct are breaking the law. Whilst I agree with the ‘Which’ review, the EPG problem can be got around by muting the sound & if desired tuning to a non-broadcasting channel to get a virtually blank screen. The functions are terrible. I tried to return the product but as I had purchased it from ‘Humax Direct’ they told me I could not as 7 days had passed. I signed up to ‘Which Legal’ who helped me sort it out. Following legal advice from ‘Which’ I threatened them with ‘Breach of Contract’ (Consumer Contracts Regulations 2013) & referring it to my Credit Card company. They then agreed to refund. Warning, don’t purchase anything from Humax Direct. If you want to buy a Humax, do so from a reliable retailer e.g. Argos, Amazon etc. that have a sensible returns policy.”

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Posted 7 years ago

“Excellent - only one small drawback the sensor response is rather slow beginning up the live picture via wifi to smartphones etc. But worth the price.”

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Posted 7 years ago

“There is currently a software problem with the product I bought and after 2 months Humax have not issued an update to solve the problem.”

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Posted 7 years ago

“The Human Eye Smart camera is very simple to set up. Even a novice should have this up and running within 5 minutes. Reassuring to be able to log on and check all's ok”

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Posted 7 years ago

“Quick delivery and the decoder worked out of the box with simple set up.”

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Posted 7 years ago

“It provides a high definition recording facility which is what it is designed to do and is well priced but there are features that let it down.You have to wait some twenty seconds after switching over from "stand by" before you get a picture.I have just upgraded from their 8000 series which was some twelve years old and that was much better thought out in terms of initial switching from T.V to recorder,you actually had a progress bar and was much quicker.”

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Posted 7 years ago

“Good to see who is around in the house when I'm away”

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Posted 7 years ago

“Replaced for my old Humax which finally gave out after years of good service,have now just bought two more Humax,excellent choice can connect to all the outside apps and more,would never be able to watch all, as too much choice.Really pleased with updated purchase,only hope they last as long as the old one. My only complaint is the price of the delivery charge,I think is a bit steep,obviously did not deter me.”

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Posted 7 years ago

“I have invested in several Humax terrestrial and satellite set top boxes and more recently the human eye security cameras. It is good technology, reliable, easy to set up and affordable.”

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Posted 7 years ago

“A good selection of programs without the enormous cost of a cable or digital service.”

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Posted 7 years ago

“Bought a refurbished unit at a significant saving to new one. Fast delivery, arrived looking like new with all packaging and accessories. Easy to setup and use, nice big remote so no fiddly buttons. Great Product. Replaced our monthly Virgin Media boxes. The humax is faster at everything.”

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Posted 7 years ago

“Even though the dongle did not work l have to say that the support and return process was class leading.Thank you”

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Posted 7 years ago

“Thank you for sending the remote control for my humax so quickly.”

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Posted 7 years ago

“Can now make use of the programme guide having replaced the remote control”

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Posted 7 years ago

“Great picture quality and facilities.”

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Posted 7 years ago

“I ordered a replacement RMF01 remote for our Freesat PVR as the original had developed some intermittent buttons. The replacement arrived promptly and operates the PVR perfectly. The reason I have not awarded top feedback is that the codes for operating TVs, DVDs etc have changed from those given in the original handbook - these are 4-digit codes, whereas the new remote requires 3 digit codes. No indication of this was provided with the new unit, I had to find out how to use it from on line forums. There should be a warning that although the new unit has the same part number it is not a direct replacement, and the new codes should have been provided.”