HUH. Store Reviews

Name: HUH. Store
Rating: 4.29

4.3 Rating 3,656 Reviews

85 %

of reviewers recommend HUH. Store

4.3

Based on 3,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very impressed with the customer service. My parcel was delayed however the customer service team were prompt in their response and the issue was sorted straight away. I loved my trousers. Would definitely order from HUH again 😁”

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Posted 5 years ago

“I love my new keyring from HAY! Online shopping on HUH was a great experience, easy and very quick delivery. I'd order again!”

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Posted 5 years ago

“你们商店很便宜又急救”

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Posted 5 years ago

“Great customer experience”

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Posted 5 years ago

“Quick and efficient delivery once the order had been received from supplier. Please note that Norse Projects do take a while to deliver items.”

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Posted 5 years ago

“Great products and prices.”

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Posted 5 years ago

“Shipping took a little longer than expected but item got here in the end so who cares really smashing stuff!!”

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Posted 5 years ago

“Smooth and easy transaction, item arrived in the specified time frame. Really happy with my coat and the option of paying in instalments. Thank you!”

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Posted 5 years ago

“Great store, fantastic stock and rapid dispatch and delivery. Look forward to shopping here again!”

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Posted 5 years ago

“Just perfect.”

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Posted 5 years ago

“The item needs to go back because I ordered the wrong size (my fault entirely) but the postage was really slow. Get shopping of you're getting stuffs for Xmas!”

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Posted 5 years ago

Hi Amy, Thanks for your feedback. This item was out of stock so had a 5-10 business day dispatch time as it needed to be ordered in. It did arrive quickly and was shipped ahead of schedule luckily :) If an item has a longer dispatch time, it's shown in a green box on the product page. 95% of items are ready to be dispatched immediately but just double check for that dispatch time if you need something right away. Feel free to email us on hello@huhstore.com if you need anything else. Many thanks, Jack

Posted 5 years ago

“Excellent customer service!”

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Posted 5 years ago

“The item arrived as described, packaged well and in perfect condition. The only negative was that it took two weeks to arrive. In enquiring about this, the customer service team were really responsive and helpful.”

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Posted 5 years ago

“Very happy with my purchase. Delivery arrived as advised and was packaged very well. Will be using HUH again. Thanks”

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Posted 5 years ago

“Fab store with cool Style stuff, great customer service, super quick delivery.”

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Posted 5 years ago

“The jacket took 2 weeks to dispatch which wasn't very clear when making the order (it said 2-3 days shipping). When it arrived the jacket was massive, it's a size Small but it fits my boyfriend who is a Large better than me. Only positive for me is that returns are free.”

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Posted 5 years ago

Hi Elizabeth, Thanks for your feedback and sorry to hear you found the size of the item too large. We do of course have free returns, so feel free to send back to us for an exchange or refund. You're right, this item was out of stock and needed to be ordered in for you, so it had a 5-10 business day dispatch time. The 2-3 days you mention is the shipping time once it's been dispatched. The dispatch time can be found in a green box on the product page and also in the shopping cart and on your order status page. If you need anything else please drop us an email to hello@huhstore.com Many thanks, Jack

Posted 5 years ago

“Very pleasant experience and amazing products! Thank you”

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Posted 5 years ago

“Great communication and products.”

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Posted 5 years ago

“Good selection and Quick delivery”

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Posted 5 years ago

“Excellent service& quick delivery”

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Posted 5 years ago

HUH. Store is rated 4.3 based on 3,656 reviews