HUH. Store Reviews

Name: HUH. Store
Rating: 4.30

4.3 Rating 3,620 Reviews

86 %

of reviewers recommend HUH. Store

4.3

Based on 3,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

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“Lovely products!!”

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Posted 7 months ago

“Really poor service - item not marked as out of stock, no proactive communication about delays to delivery. I have chased up multiple times to no reply. Currently awaiting a refund.”

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Posted 7 months ago

“Excellent product, really pleased with the quality Arrived when promised quick service”

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Posted 7 months ago

“good and product was good”

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Posted 7 months ago

“Got an excellent deal. Great service/ delivery. Perfect quality”

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Posted 7 months ago

“Hallo I still haven’t received my order ! It’s been two months”

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Posted 7 months ago

“Fantastic prices as usual!”

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Posted 7 months ago

“Terrible communication and service. Was not informed item was out of stock at point of order not for a further week despite delivery due date passing. Raised two queries over two weeks ago, still haven’t had a reply. Will not use again.”

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Posted 7 months ago

“Fast delivery”

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Posted 7 months ago

“Received the delivery on time & its a good quality product!”

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Posted 7 months ago

“Excellent communication and service”

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Posted 7 months ago

“Excellent service and great range of stock. Super fast delivery - will use agin.”

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Posted 7 months ago

“Absolutely perfect service, efficient email updates, super fast postage and great value. Couldn’t ask for more”

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Posted 7 months ago

“I didn’t paid second day delivery fee and did not receive an email to say it was coming after 3 days so I had to email them myself to ask where it was. They then let me know that there would be a delay which turned into a 4 week delay. The person I was emailing offered a refund due to the delay and I accepted. I received no reply to this first email accepting the refund and no reply to the second. I then emailed the seperate support email again and no reply. I have now received it even though I wanted to refund but I don’t really recommend ordering through here.”

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Posted 7 months ago

“Great first time shopping with HUH and will be visiting the site again in the near future.”

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Posted 7 months ago

“Great picture, great shipping”

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Posted 7 months ago

“The products were as pictured but the descriptions are a little off. It says the backpack I ordered should have a laptop section but it doesn’t. Despite that it’s still a nice bag. I paid a little extra for next day delivery and they arrived on time. Really happy”

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Posted 7 months ago

“great communication and quick delivery.”

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Posted 7 months ago

“Awful. Contacted several times regarding refund(s) on their website's contact form. No response. Had to wait 3 weeks for an order to be fulfilled. No confirmation that the refund has been processed, and still awaiting a resopnse. Any chance?”

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Posted 7 months ago

“My order took weeks to arrive even though I had no notification it was out of stock. I asked for a refund of shipping as compensation but this request was ignored.”

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Posted 7 months ago

HUH. Store is rated 4.3 based on 3,620 reviews