HUH. Store Reviews

Name: HUH. Store
Rating: 4.30

4.3 Rating 3,625 Reviews

86 %

of reviewers recommend HUH. Store

4.3

Based on 3,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, no issues at all. Highly recommend and will definitely to shop again”

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Posted 2 years ago

“Great website and curation of products. Bought a rucksack as a Christmas present for my sister, arrived quickly and super pleased.”

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Posted 2 years ago

“The worst online shopping experience ever!! Save yourself the pain. Everything they sell is available somewhere else!!”

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Posted 2 years ago

“Arrived promptly.”

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Posted 2 years ago

“Not impressed - I had to reach out to customer service to be told that an item wasn’t in stock, and the order took 3 weeks to be dispatched. Won’t be arriving for Christmas despite being a Black Friday purchase!”

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Posted 2 years ago

“They had the Carhartt WIP item that I wanted. Delivery was cheaper than ordering from Carhartt. Arrived very quickly and I'm happy with the item.”

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Posted 2 years ago

“We are extremely happy with the product that we have received and the service. Prompt delivery at an extremely busy time of the year.”

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Posted 2 years ago

“I ordered two cushions which were not cheap, in early October. I knew, because it did clearly state on the HUH website, that there would be a 4-6 week wait for the item, but this was ok as I needed it for Christmas so there was plenty of time and the maximum 6 weeks would take me to 20th November. By 20th November, I had received nothing and had had no communication from HUH. I had to chase them and was told there was a delay, but they would be arriving in the warehouse within two weeks. This would still have got the item to me easily by Christmas. Nothing appeared two weeks later and I had to chase again. I did not receive a reply within the stated 5 business days so I emailed yet again, only to get a reply saying there was a further delay and they would look into getting me a “more accurate” delivery date. It’s now 19th December, 10 weeks after I placed the order. I have never paid such an amount for two cushions (almost £200) but it is for a special room and I thought I’d push the boat out. I realise this is a first world problem, and on the scale of life, cushion deliveries aren’t critical, however I am really unimpressed with HUH. This is my first and will be my last experience shopping with them.”

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Posted 2 years ago

“Quick and easy experience. The website is easy to manage and the delivery was pretty quick”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Excellent price, and very fast service”

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Posted 2 years ago

“TOTAL SCAM! I ordered multiple items about 6 weeks ago, and nothing arrived yet. I've requested (many times) to update or cancel my order, no reply at all! not a single reply!!! I lost more than 150 pounds and am really upset about how this shop treated my request. DON'T purchase from this shop.”

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Posted 2 years ago

“Fantastic customer service and really love the product”

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Posted 2 years ago

“Very good, high quality products”

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Posted 2 years ago

“Great products have lots of offers now and again. Quick to deliver and correspond.”

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Posted 2 years ago

“Unfortunately, the correspondence was lacking, with emails needing to be followed up and then not addressing the points raised. Quality was good on arrival, but customer service not great.”

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Posted 2 years ago

“Great website hadn’t heard of it until recently, lots of fab clothes and accessories from different retailers, stylish and eclectic.”

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Posted 2 years ago

“Excellent, order was simple and easy and delivery was in very good time. Only issue was the excessive size of the box.”

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Posted 2 years ago

“Amazing website with clear information and picture of product.”

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Posted 2 years ago

“Great clear website, with great products! Thank you HUH. Store.”

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Posted 2 years ago

HUH. Store is rated 4.3 based on 3,625 reviews