HUH. Store Reviews

Name: HUH. Store
Rating: 4.29

4.3 Rating 3,655 Reviews

85 %

of reviewers recommend HUH. Store

4.3

Based on 3,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a gift for a friends wedding. All of their stuff looked lovely, I was tempted to get some for myself! Checkout process was also simple and easy.”

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Posted 2 years ago

“Good quality products, but no one told me that one item was missing in my delivery and would be delivered over two weeks later.”

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Posted 2 years ago

Hi Sverre, Thanks for your feedback. I’m happy to hear you were happy with your items. Regarding the delivery times, you can find this on the product page of each item or via the “when will my order be delivered?” section of your order confirmation email. The HAY Glass Coffee Mugs you ordered had a 2-4 week delivery time, so were shipped separately. If you need any further info please let us know. Many thanks, Jack

Posted 2 years ago

“I returned an order and they never issued a refund. Customer services emailed me a few times then forgot about the issue. They also never pick up the phone.”

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Posted 2 years ago

Hi Ed, Thank you for your feedback. Unfortunately, your return has not been received back as discussed The tracking shows it as signed for by E RON, but this is not the name of a staff member here. We emailed on 22nd April to see if you would be able to receive more information from the courier, so we can track down the parcel, but unfortunately did not hear back from you. I have resent the email to you. If you are able to provide any further information to assist with locating the parcel that would be much appreciated. Many thanks, Jack

Posted 2 years ago

“Good quality item received within predicted delivery date. Excellent service”

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Posted 2 years ago

“Excellent item, delivered on time”

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Posted 2 years ago

“Great price, great updates and quick delivery, will use again!”

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Posted 2 years ago

“Great range of Rains backpacks at good prices. Fast delivery too.”

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Posted 2 years ago

“Great T shirt”

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Posted 2 years ago

“Very fast delivery and packaging was spot on”

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Posted 2 years ago

“Great experience. Good range of products and quick delivery. Would shop here again”

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Posted 2 years ago

“Very nicely priced products and the delivery time was very good, overall very happy and will be using the site again definitely!”

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Posted 2 years ago

“Great website and lots of choice. Speedy replies before ordering. So even if I was nervous when I read some of the reviews, I wanted to give HUH the benefit of the doubt. Sadly, after ordering, things have gone downhill. Multiple emails have gone unanswered. No updates have been provided as to the status of the orders, even when the estimated delivery timelines were missed by a large margin. I received a delivery last week. Unfortunately one of the item is wrong, which is very disappointing as I'm not sure how long it'll take to get the right item instead. I'm still waiting for other items to be delivered and it's impossible to get any updates or delivery estimates.”

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Posted 2 years ago

“Well priced, great service and extremely fast delivery, arrived the following morning.”

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Posted 2 years ago

“Fantastic selection of products and great communication”

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Posted 2 years ago

“loved”

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Posted 2 years ago

“Really nice selection of home products on the website, fast delivery, great updates about the order.”

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Posted 2 years ago

“Amazing service”

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Posted 2 years ago

“Great service :)”

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Posted 2 years ago

“Nice clothes at great prices”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

HUH. Store is rated 4.3 based on 3,655 reviews