HUH. Store Reviews

Name: HUH. Store
Rating: 4.29

4.3 Rating 3,655 Reviews

85 %

of reviewers recommend HUH. Store

4.3

Based on 3,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great products although it took me over 3 weeks to receive my order!”

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Posted 2 years ago

Hi Sarah, Thank you for your feedback. The item ordered had a 2-4 week delivery time at the date of purchase. I’m happy to hear delivery was on schedule. If you need anything else at all please let us know and we will be happy to help. Many thanks, Jack

Posted 2 years ago

“Very cool selection and wide variety of items available online, easy checkout, decent promo offers and fast delivery”

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Posted 2 years ago

“Great quality bag! not only does it look stylish but it’s great for that weekend away. Would recommend this to friends.”

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Posted 2 years ago

“Purchased Hay crates, great colour options available, good prices and excellent fast delivery. Very happy 😊”

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Posted 2 years ago

“Great clothes and very quick delivery”

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Posted 2 years ago

“My product never srrived. I asked for a refund after 2 months and they told me it was coming. No refund given. 6 months later it still hasn't arrived. Do not shop with them.”

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Posted 2 years ago

“Terrible service. I ordered the item in Jan 2021. They still have not sorted out my order. I keep contacting them and now they have stopped responding.”

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Posted 2 years ago

Hi Yuki Thank you for your feedback and my apologies again that one of the glasses arrived broken. As discussed, we are of course happy to replace the broken glass for you, we are just waiting for the item to come back into stock. I have emailed to ask which one of the glasses in the set was broken, so we can replace the same one. If you could please come back as soon as possible we can have that dispatched for you. Please note Instagram DMs are not monitored, so please message us via email or give us a call to discuss. Many thanks, Jack

Posted 2 years ago

“Waited well over a week for email response and nothing. Ordered wrong product by mistake emailed within minutes to cancel and get refunded (no response) product sent out and returned straight back, emailed again to get refund (no response) now £90+ down waiting for refund to re order the correct product. Very stressful shopping experience really not needed at 30 weeks pregnant. Order 87406 ** this has now actually been refunded to be but very slow customer service.”

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Posted 2 years ago

“Fast delivery and great present”

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Posted 2 years ago

“Brilliant product. Received quickly.”

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Posted 2 years ago

“Great service and well priced”

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Posted 2 years ago

“Love Huh! Thanks Jack!”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“Great collections!! Loved my recent purchase too”

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Posted 2 years ago

“Really happy with purchase. Product as described. Extremely fast delivery and great updates”

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Posted 2 years ago

“Quick delivery and great quality products always!”

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Posted 2 years ago

“Love the cushion we've received but we ordered 2 different cushions at the same time and no sign of the other one. No response from customer services yet. Great products but not great communication.”

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Posted 2 years ago

Hi Lizzie, Thank you for your feedback. The second cushion on your order has a 2-4 week lead time and will be shipped separately. Many thanks, Jack

Posted 2 years ago

“Speedy delivery and item is as described on website.”

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Posted 2 years ago

“Was hesitant to try this store, but it was 10/10 and everything came quick and well packaged”

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Posted 2 years ago

“Great value and very happy with the quality of products ordered. Dispatch time was slightly longer than I expected, but as soon as it was dispatched it arrived promptly.”

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Posted 2 years ago

HUH. Store is rated 4.3 based on 3,655 reviews