HUH. Store Reviews

Name: HUH. Store
Rating: 4.20

4.2 Rating 3,807 Reviews

83 %

of reviewers recommend HUH. Store

4.2

Based on 3,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent on-line shopping. Quality goods and big brand names at competative prices. Easy to order and quick delivery.”

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Posted 1 year ago

“Great job. Delivered quickly with no problems. Product is of good quality. Will certainly use again.”

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Posted 1 year ago

“Good stock selection and prices however delivery was longer than expected. No dramas tho”

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Posted 1 year ago

“I ordered a jacket 3 weeks ago and it’s still not arrived. I’ve emailed twice wanting to cancel my order and get a refund but you haven’t replied”

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Posted 1 year ago

“Easy website to navigate& very fast delivery service”

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Posted 1 year ago

“Great quality jumper!”

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Posted 1 year ago

“Yes sir yes sir”

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Posted 1 year ago

“Great variety of amazing brands!”

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Posted 1 year ago

“Order exactly as described and came in quick time”

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Posted 1 year ago

“I have returned my purchase and more than 10 working days has passed without confirmation of my item being received or refunded. I keep getting email asking for evidence which I have provided repeatedly.”

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Posted 1 year ago

“Absolutely horrendous customer service, I waited over a month on my order. I sent numerous emails, was shocking how long it took to get back to me. Will never order off this site again. When they eventually came the quality was poor”

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Posted 1 year ago

“Absolutely terrible.....started to think if this was actually a real business or a con. I'm still waiting 6 months for a rug I ordered with a 3-6 week lead time back in September and 0 updates from the company after constantly chasing and asking for my money back.”

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Posted 1 year ago

“Ordered 2 items, one of which they then contacted to me to say was out of stock so shouldn't have been available to buy. I then requested a refund for this product and a month later still have had an further communication! They've taken my money for a product I didn't receive and then are ignoring all follow up emails, not impressed! This is the first review I have ever left!”

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Posted 1 year ago

“Returned some trousers as per the instructions on the website. Contacted them when no refund was forth coming and was asked to provide tracking details, which I did. Radio silence since then and they have just kept the money and the trousers. Avoid”

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Posted 1 year ago

“Fair pricing, postage faster than expected. Extra points for not using evri”

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Posted 1 year ago

“Quick delivery, good quality as described.”

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Posted 1 year ago

“Awful customer service and the website straight up lies. Ordered a jacket over a week ago with next day delivery, no update until I chased and was told they didnt have it in stock (even though website stated they did). Continued to chase only to see the jacket I ordered went back onto the website stating it was in stock and when I chased this they claimed it still hasnt been delivered to their warehouse. Continually ignored by customer service and given the same response each time with no update on delivery times and why they are advertising items as 'in stock' when they clearly arent. No acknowledgment that I paid for next day delivery and no refund for that in sight. And STILL no jacket or any idea when it might arrive. I never normally leave reviews but I have been so disappointed in the service of this place I felt I had to leave one!”

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Posted 1 year ago

“Shockingly poor service, delayed over 10 weeks when stated in stock, shipped to incorrect address stated delivered. Item missing. No refund no communication. They stated id asked for it be left somewhere, I live on second floor with accessibility issues. why would say, yes for laugh just dump it not at my address. Be fun that!, Avoid this shambles, look at other 1 star reviews for truth and level of service to expect. Avoid”

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Posted 1 year ago

“Brilliant service and quality product. Will recommend to everyone!”

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Posted 1 year ago

“Good price, quick delivery”

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Posted 1 year ago

HUH. Store is rated 4.2 based on 3,807 reviews