HUH. Store Reviews

Name: HUH. Store
Rating: 4.30

4.3 Rating 3,625 Reviews

86 %

of reviewers recommend HUH. Store

4.3

Based on 3,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since placing an order in NOVEMBER (6 months ago) we are still awaiting arrival of the item. Very slow in responding to emails and no one can give me an answer. We are still hundreds of pounds down with no sign of the product. I will never be ordering from this store again.”

Helpful Report

Posted 1 year ago

“Still no delivery and no update after nearly 6 months. You have taken the money and not delivered the product. Fascinating to see you offer 'telephone' and 'live chat' - you clearly do not”

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Posted 1 year ago

“Very quick delivery, great discounts on items”

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Posted 1 year ago

“Quality Clothing, Speedy Dispatch”

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Posted 1 year ago

“Not only did the store have my item in stock, there was also a discount. Delivery was prompt and well documented. I will definitely use this store again and have recommended it to my family and friends.”

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Posted 1 year ago

“super quick delivery, and the item was packaged well!”

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Posted 1 year ago

“I placed three orders on 31 December 2022 and 1 January 2023. All orders had a lead time of 3-6 weeks so I was not expecting to receive anything until mid February. Since then I have sent numerous emails regarding my orders. The replies have been polite and have consistently assured me that they expect the items to be in stock in two weeks time. Those two weeks pass, I email again and I'm told the same thing. I have just received one order, and received part of the second order two weeks ago. At present I'm still waiting for over £300 of items that I've purchased to be delivered, nearly four months after I've ordered them.”

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Posted 1 year ago

“Easy , cheaper than other websites , on the hole pleased with service”

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Posted 1 year ago

“Website easy to navigate, quick delivery and high quality product.”

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Posted 1 year ago

“Really pleased with my order (and fast delivery) - would definitely order again.”

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Posted 1 year ago

“Present, recipient loved it.”

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Posted 1 year ago

“Quick delivery and website had great range of what I was looking for”

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Posted 1 year ago

“item didn't arrive on time, no communication from customer service! Still waiting for my refund now which was sent over weeks ago!”

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Posted 1 year ago

“Quickly delivery, good price. Happy with the purchase.”

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Posted 1 year ago

“I ordered a toaster in November and have only received emails in response to chasing for delivery updates. FOUR months with just an apology and promise it could be with me in 2 weeks. each time? Very poor service I consider an offer to reimburse my purchase at the very least is in order after this protracted delay”

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Posted 1 year ago

“I placed an order in December and I still have not received my order. It has now been OVER 4 MONTHS. I have emailed customer service multiple times, but no one can tell me the reason for the delay and the estimated arrival date. Please don't lie to the customer if your item is not in stock or the pre-order items need to take more than 16 WEEKS to process. This is the funniest online shopping experience I ever had and I will share my experience with others through social media.”

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Posted 1 year ago

“Great retailer with a good selection of products. Would absolutely shop again”

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Posted 1 year ago

“Excellent stock choices and very speedy delivery. A brilliant purchase.”

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Posted 1 year ago

“Straightforward and quick service”

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Posted 1 year ago

“I was really happy with the service provided - I love my bag, and the shopping was super quick! Would highly recommend :)”

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Posted 1 year ago

HUH. Store is rated 4.3 based on 3,625 reviews