HUH. Store Reviews

Name: HUH. Store
Rating: 4.29

4.3 Rating 3,655 Reviews

85 %

of reviewers recommend HUH. Store

4.3

Based on 3,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

02079231155

Write Your review

Tell us how HUH. Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service with regular updates over email. Item arrived on time and I'm really pleased with it. Would definitely recommend”

Helpful Report

Posted 4 years ago

“As a regular consumer at the HUH store I can definitely recommend them for there great service.”

Helpful Report

Posted 4 years ago

“Love the knobs I purchased from HUH. Got them at a great price with 30% off the whole order.”

Helpful Report

Posted 4 years ago

“Wanted to purchae the Carhartt Nord Jacket for sometime now, HUH had a great sale on what made the decision easy to make.Delivered fast and efficiently, great job team.”

Helpful Report

Posted 4 years ago

“Great customer service, quick delivery despite Christmas and Covid! Best price I could find for these Hay coat hangers too. Thank you!”

Helpful Report

Posted 4 years ago

“My 5th order from HUH. store and as always super happy with my item. They always arrive safely and beautifully packaged. Definitely my go to online store for home decor items!”

Helpful Report

Posted 4 years ago

“Communication was great and received the item promptly after the Christmas break.”

Helpful Report

Posted 4 years ago

“Order came super quick! I love my bag and I can’t recommend this company enough :)”

Helpful Report

Posted 4 years ago

“Order came earlier than I thought which I was really happy about. Exactly what I ordered, good customer service and high quality product. Will definitely use again.”

Helpful Report

Posted 4 years ago

“Excellent service and great range of brands”

Helpful Report

Posted 4 years ago

“I ordered these candles as a Christmas present on the 25th of November (6 weeks ago) and my order still hasn’t been shipped. I’m extremely disappointed.”

Helpful Report

Posted 4 years ago

Hi Lily, Thank you for your feedback. We sent an email with an expected delivery date to you on 2 January. The emails are going to the one on your order, but please do check your spam as well in case it went there. Many thanks, Jack

Posted 4 years ago

“I have received notification that the lead time is 3-5 weeks for my particular product, so the delivery is not delayed, I was just being impatient, I very much look forward to receiving the vase, as my sister had ordered one and said it is looking great in her office.”

Helpful Report

Posted 4 years ago

Hi Joy, The item has a 3-5 week dispatch time and is on track for dispatch within this period. Many thanks, Jack

Posted 4 years ago

“I ordered a gift for Christmas in November understanding that it may take up to 3-5 weeks for delivery but the items have still not arrived. If I had read the bad reviews earlier I wouldn't have purchased from here. Then I was told the items would be delivered w/c 21st Dec but still no delivery or explanation as to where it is. I have asked for an update on my order or a refund but no response. Completely unacceptable.”

Helpful Report

Posted 4 years ago

Hi, My sincere apologies for the delay with the pre-order items. I have issued a full refund as requested. Your email was received yesterday (31st Dec) and has been responded to today (1st Jan). Many thanks, Jack

Posted 4 years ago

“Very accommodating with delivery during an extremely busy period. Thank you!”

Helpful Report

Posted 4 years ago

“Hi, I am incredibly disappointed by the service of HUH store. I am waiting for my delivery since 24 October- it was supposed to arrive this week but no sign of the item beging dispatched. Definitely can’t recommend to order with HUH!”

Helpful Report

Posted 4 years ago

“I'm revising a previous review in good faith that my order will be received when it's in stock; I have no reason to believe it won't be. Some items have longer delivery times and this is stated on the product pages of these items. If you miss that you can see your delivery estimates on the order status page linked to in your confirmation email - you have to click the arrow on your order details at the top and they'll open. So you may have to wait a few weeks for your order. HUH is an independently owned and run shop with a great range of brands and products, so our support and patience will go a long way. Looking forward to our neat Hay items and Bloomingville vase!”

Helpful Report

Posted 4 years ago

Hi Denise, Please note two items in the order have a 1-3 week dispatch time. Your order was placed on 14 November. Many thanks, Jack

Posted 4 years ago

“Fabulous company. Great welcome offer! Highly recommend and will be ordering from HUH again. Long lead times on a couple of items but due to current climate -certainly worth the wait!”

Helpful Report

Posted 4 years ago

“LOVE Huh. Great deals on awesome brands :)”

Helpful Report

Posted 4 years ago

“Great store. Have made multiple orders from the United States with no problem. Highly recommend.”

Helpful Report

Posted 4 years ago

“Great prices and really great curation of homeware and clothing.”

Helpful Report

Posted 4 years ago

HUH. Store is rated 4.3 based on 3,655 reviews