HUH. Store Reviews

Name: HUH. Store
Rating: 4.29

4.3 Rating 3,653 Reviews

85 %

of reviewers recommend HUH. Store

4.3

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, good service.”

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Posted 2 years ago

“Excellent service. Quick delivery”

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Posted 2 years ago

“Lovely products. Thank you.”

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Posted 2 years ago

“Great selection of designers and products!”

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Posted 2 years ago

“I ordered a jar back in august and I know it was on back order for approx 3 weeks. It’s nearing November and there is no sign of it. I’ve written to customer services twice and it says 5 days for a reply. It’s above 5 days since the first email and I’ve not heard a word. I want a refund it’s not been so long but they are ignoring me. Avoid avoid avoid”

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Posted 2 years ago

“Glasses arrived just as pictured, it was easy to place the order, and they were packaged well. The text saying it would take up to 6 weeks to arrive was a little small, so I didn't realise. We weren't in a rush to get them so it wasn't an issue.”

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Posted 2 years ago

“Great shop with a fantastic selection of brands”

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Posted 2 years ago

“I ordered a gift for my boyfriend for our anniversary when he opened the coat the one button popped off and the zip will not go up! Therefore cannot be used for £200 I would expect a lot better very disappointed!”

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Posted 2 years ago

“Amazing product. Simple communication. Very quick delivery”

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Posted 2 years ago

“Great puffer coat and appreciated the 20% off - quick delivery”

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Posted 2 years ago

“Great holdall exactly what I was looking for . Reasonably priced and very fast shipping. Would recommend this store !”

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Posted 2 years ago

“got what I wanted and the customer care service was amazing.”

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Posted 2 years ago

“Quick, easy and reliable, no hassle at all. Highly recommended. I ordered a Carharrt shirt for my son and I found it on HUH website and it’s the cheapest offer plus discount for a first time buyer.”

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Posted 2 years ago

“Great service overall, my item was delivered the day stated and in the exact condition described. The tech stack of the website was up to date to even give me updates through Apple Wallet which was helpful.”

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Posted 2 years ago

“Item was as described and delivered promptly and securely packaged”

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Posted 2 years ago

“Wanted to return item, no info in parcel to do this have to print out order myself and add to bag after wasting time on website to find out how to return Then had to pay for return and had to pay for delivery in the first place Will not this site again if i can help it”

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Posted 2 years ago

Hi Annette, I'm sorry to hear you're not happy with the returns procedure. We send all orders paperless to help cut down on waste. Our shipping and returns policy can be found at the bottom of of our website either after or before placing an order. We keep the process as as simple as possible and only require the order number to be included in the parcel, either printed or written out. If you have any queries please let us know. Many thanks Jack

Posted 2 years ago

“my order arrived in less than 24 hours!! also so chuffed with my new bag. will be ordering again!!”

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Posted 2 years ago

“Quick and efficient postage.”

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Posted 2 years ago

“Nice bag and arrived quickly”

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Posted 2 years ago

“Great service and quality”

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Posted 2 years ago

HUH. Store is rated 4.3 based on 3,653 reviews