HUH. Store Reviews

Name: HUH. Store
Rating: 4.29

4.3 Rating 3,655 Reviews

85 %

of reviewers recommend HUH. Store

4.3

Based on 3,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, quick delivery!”

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Posted 3 years ago

“Very fast delivery. Very happy with my items”

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Posted 3 years ago

“Order placed in January 2021. Not received. Chased HUH fed many excuses and then eventually advised in August when I asked to cancel that delivery would be in the next week. It wasn’t so finally after nearly nine months of patience requested a refund. More excuses, needed other details. Immediately. More weeks now gone by and still no refund. DO NOT BUY FROM HUH! The service is the worst I’ve ever had the misfortune to encounter.”

Helpful Report

Posted 3 years ago

Hi Pauline, Thank you for your valued feedback. As you may be aware, unfortunately the HAY Sowden Toaster was significantly delayed in production due to a permanent factory closure during the pandemic. HAY transferred production to a new facility, however this was a lengthy process which unfortunately led to the significant delays with the range. My sincere apologies again for the wait and inconvenience. I can see you requested to cancel the order on 17th September and this was processed for you within a few minutes of your request. Unfortunately because the 180-day window in which PayPal accepts refunds had passed, PayPal declined the refund. We requested your PayPal email address so we could send the funds directly, and you kindly provided these details promptly so the refund could be processed. If you need any further information or help, please let us know and we will be happy to help. Many thanks, Jack

Posted 3 years ago

“Great selection and delivered without hassle”

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Posted 3 years ago

“fast shipping”

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Posted 3 years ago

“Just amazing. Such nice items.”

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Posted 3 years ago

“Loved the Edwin shirt we got from Huh Store! Fast shipping too”

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Posted 3 years ago

“I ordered candles and they were gorgeous. They were delivered very quickly.”

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Posted 3 years ago

“Very assorted clothing shop and good prices !”

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Posted 3 years ago

“Great place to find good quality chic items”

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Posted 3 years ago

“Most impressed. I'd never heard of Huh Store before this purchase. Great price and shoes delivered quicker than expected. Very pleased.”

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Posted 3 years ago

“Gorgeous candles look fantastic in my antique candles sticks quick delivery very good price overall excellent!”

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Posted 3 years ago

“Lovely pieces by HAY ordered here”

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Posted 3 years ago

“Great selection of clothing for men! Love their shirts and t-shirts especially.”

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Posted 3 years ago

“Excellent range of products, well packaged with speedy delivery. Recommended!”

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Posted 3 years ago

“Very quick, item looks great”

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Posted 3 years ago

“Correct order, arrived on time.”

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Posted 3 years ago

“Superb quality product ,packaging and delivery”

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Posted 3 years ago

“Everything I order from HUH. store is gorgeous, and this order was no exception. The candles are fabulous and the tray stunning. As always I am blown away by the quality and service.”

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Posted 3 years ago

“I have placed my order in January. Now it's September and I haven't heard anything from the customer service since March. I understand it's been lockdown and you had problems with Brexit, but this is a ridiculously long time to wait on a small order”

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Posted 3 years ago

HUH. Store is rated 4.3 based on 3,655 reviews