HUH. Store Reviews

Name: HUH. Store
Rating: 4.29

4.3 Rating 3,655 Reviews

85 %

of reviewers recommend HUH. Store

4.3

Based on 3,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have made a few purchases from HUH Store and I have been very happy with all aspects of the service. My items have been delivered promptly and well packaged, will definitely buy from them again.”

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Posted 3 years ago

“I ordered two dining chairs. HUH beat other sellers on price and got them to me in London even faster than the estimated 2-4 days. Tracking through Parcel Force was easy and the packaging was nice and secure.”

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Posted 3 years ago

“Brilliant service. My product came in good time. Overall I'm very happy.”

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Posted 3 years ago

“Great range of clothes at an equally great price, fast shipping too.”

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Posted 3 years ago

“Beautiful items, excellent service, and speedy delivery!”

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Posted 3 years ago

“A really lovely selection of pieces homeware pieces and great communication surrounding any delays etc upon purchasing.”

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Posted 3 years ago

“Great offer & customer service! I had a problem with an item in one delivery and it got sorted very quickly. Really good selection of brands on the website.”

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Posted 3 years ago

“Ordered a ferm living cushion from the store and couldn't be happier with the service I received. Initially there was some confusion over whether the item was in stock or pre-ordered but I got in contact with the store and they replied on the same day to clear things up and I'm looking forward to ordering again in the future!”

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Posted 3 years ago

“A great vase. We love it!”

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Posted 3 years ago

“Great products quick delivery”

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Posted 3 years ago

“Love the triangle toilet roll holder I bought! Super fun but sleek and modern.”

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Posted 3 years ago

“My order #64618 was placed end of November 2020. The international tracking with royal mail was not working and i informed the customer service early on about the issues i had. The package, which was ment to be a christmas gift, did never arrive nor did i have the location and a valid tracking number for the delivery partner to retrieve it. When i asked for my money back (beginning of the year), i got informed that the package has to first ship back within 18 working days.. now its march.. the buggy tracking seems to state, the package to be at least back in the UK.. still no money. The overall process did cost me a lot of nerves as i was trying several times to clarify the issue, but as i am not the sender, i can not do much.. So again.. after almost 4 month: please give me at least my money back.”

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Posted 3 years ago

“Fantastic delivery great service and great item”

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Posted 3 years ago

“Really happy with the purchase! 😍”

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Posted 3 years ago

“Very fast delivery and great quality!”

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Posted 3 years ago

“Great service and fast delivery,”

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Posted 3 years ago

“My order # 60263 The order date was 2020/9/15 Since* Last September*, I got emails about shipping delayed because of high demand, some items delayed, Brexit, I have not got anything delivered till today- 2021/3/6 But I got a few ad emails about -new arrivals, next day delivery! When the new arrivals can be delivered the next day,when my order will be delivered? it's almost 6months!”

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Posted 3 years ago

Hi Kevin,, Since Brexit, unfortunately we can no longer ship to the US. We emailed you regarding the issue but did not hear back. Your order has been refunded in full back to PayPal. My apologies for any inconvenience. I hope you are able to source the items from another store. Many thanks, Jack

Posted 3 years ago

“Hi there, I've sent a couple of emails regarding some dining chairs I recently purchased and had no response? Thanks”

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Posted 3 years ago

“Toaster ordered and payed for last November. No delivery date. No response to emails. No response to Facebook message. Is this company a con? Are the reviews fake? Terrible service. It’s not the wait that’s the problem it’s the lack of information or contact.”

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Posted 3 years ago

“Really disappointed with the customer service. Have ordered on 27th January , havent heard about any shipping till now and tried to contact on 17th February and 2nd March via emails with no response. My money was taken out from account on the day of purchase and now noone responds to my emails and i have no idea where my order is. Who is responsible to assist please??”

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Posted 3 years ago

HUH. Store is rated 4.3 based on 3,655 reviews