HUH. Store Reviews

Name: HUH. Store
Rating: 4.30

4.3 Rating 3,619 Reviews

86 %

of reviewers recommend HUH. Store

4.3

Based on 3,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super pleased with item, did have to chase for an update but received a timely response.”

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Posted 6 months ago

“I purchased a jumper with HUH on 18 May with a 4 day delivery. Its now the 20 June and I have not received anything. I've sent multiple emails to the contact email and am just getting ignored.”

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Posted 6 months ago

“Great service and quality products at a fair price and fast shipping”

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Posted 6 months ago

“Slow delivery of items which were then split up into 2 separate orders even when website said in stock. Very unhappy with the returns side of things. Firstly you have to pay to return an item. Secondly I’ve returned an item over a week ago and had no acknowledgment it’s been returned. Zero communication from HUH and still waiting for refund.”

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Posted 6 months ago

“Great store with lots of quality available. My only issue was paying for next day delivery and not receiving the items in time. Other than that it’s always reliable.”

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Posted 6 months ago

“Great quality, and speedy delivery. At a great prove too”

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Posted 6 months ago

“Very good service love chat was very clear and Punctual”

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Posted 6 months ago

“Orders always late won’t be ordering again”

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Posted 6 months ago

“Great service ! Order was delayed no fault of HUH...postage was refunded and still sent next day free when stick arrived..thanks Jack”

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Posted 6 months ago

“Product great. But took weeks to arrive rather than the stated 2-4 working days. I’ve tried to follow-up on this via email. However, have to wait a week to get a reply - if I get one at all”

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Posted 6 months ago

“BUYER BEWARE!! - returned clothing to these guys over 3 weeks ago. Still no refund. Impossible to contact them. Small Claims Court will be my only option”

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Posted 6 months ago

“Extremely quick service and well packaged goods”

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Posted 6 months ago

“Still waiting for goods ordered and paid for almost 7 weeks ago . Terrible customer service . One email received in that time stating goods would be dispatched, again they were not . Do not bother with this company . Terrible communication and still no goods , is that theft ?”

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Posted 6 months ago

“Order was over 2 weeks late. Jacket too big so sent back for refund as advised by retailer in plenty of time. HUH stopped corresponding with me as soon as I provided proof of return delivery - photographic evidence and signed for by HUH and Royal Mail tracking number as requested by HUH.”

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Posted 6 months ago

“Products are really lovely. I ordered two of the Peanuts mugs, having loved the Snoopy clan from childhood. There was a delay in the order being shipped, but the communication from them was superb so no hassle at all from start to finish.”

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Posted 6 months ago

“I have bought products from HUH several times and I am very satisfied with the quality and speed of delivery”

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Posted 6 months ago

“Paid for next day delivery, parcel came a week later however was refunded.”

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Posted 6 months ago

“Great item that was reasonably priced. Delivery was quick and again reasonably priced. Will use again, recommend”

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Posted 6 months ago

“Great item at a great price!”

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Posted 6 months ago

“Quick delivery, item was packaged very well. Was a seamless transaction.”

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Posted 6 months ago

HUH. Store is rated 4.3 based on 3,619 reviews