HUH. Store Reviews

Name: HUH. Store
Rating: 4.30

4.3 Rating 3,620 Reviews

86 %

of reviewers recommend HUH. Store

4.3

Based on 3,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

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“Very fast delivery!”

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Posted 10 months ago

“Great quality great service”

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Posted 10 months ago

“Great store, have only shopped online and never had any issues. Prices are generally much better than anywhere else. Would recommend”

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Posted 10 months ago

“Sent the wrong item, twice, and won’t respond to my requests for a refund. Very poor and still unresolved.”

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Posted 10 months ago

“Top service and great quaility.”

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Posted 10 months ago

“Terrible experience - do not use. Ordered a product which the website said was in stock. After 3 weeks of delays, I agreed with customer service to cancel the order. This was then ignored and the item was sent anyway. When I complained I was told I'd be given a free returns label. Now a week later I still have not received the label and customer service are ignoring my messages. I am left to believe this is being done deliberately to prevent my refund being processed.”

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Posted 10 months ago

“Good deals, delivered on time”

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Posted 10 months ago

“Absolutely wonderful - terrific stock, better prices. Finally got the Carhartt backpack I’ve always wanted without breaking the bank!”

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Posted 10 months ago

“Incredible fast delivery and top quality items! Also great offers”

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Posted 10 months ago

“Didn't want to give any stars. Ordered a rug end of Sept with a 3-6 week lead delivery time and it's the 4th of March, still no rug and no answer when I ask what is happening or try to get a refund. Absolutely terrible”

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Posted 10 months ago

“No goods no refund numerous messages, many reviews like mine. Scammers please please avoid. Awful customer service, so bad no customer phone number. Avoid.”

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Posted 10 months ago

“Great delivery time and quality jumper”

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Posted 10 months ago

“Great service and product was exactly as described and arrived very quickly. Really impressed and will order again!”

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Posted 10 months ago

“Lots of quality brands and some decent bargains to be found! Very happy with my purchase and with speedy delivery too.”

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Posted 10 months ago

“Excellent service, got my order within 2 days without paying fast shipping, they also offered the best price for what I wanted and a 10% discount code. Can’t go wrong.”

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Posted 10 months ago

“Absolutlely awful customer service. My order was delivered to my boyfriends building three months ago but I did not recieve the delivery due to Royal Mail error. When I contacted HUH. Store about this, they were initially helpful, but it has now been two months since I got in touch and I still don't have some of my items. The new order was sent in two halves, but was wrongly sent to my boyfriends building again, despite me requesting that it was sent to my address to minimise the chance of it going missing again. The other half of the order that was sent first is missing again. I have had to constantly chase the operator, Jack, over the last two months and he has now stopped responding to my emails. I would not recommend making a purchase from HUH. Store and I won't be doing so again.”

Helpful Report

Posted 10 months ago

“The worst company I’ve ever dealt with. I ordered an item that is now 6 weeks late. Initially they were responding to my emails, but as soon as I started to request a refund they just stopped replying. They’ve now not responded to my previous three emails and I am having to take legal action against them.”

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Posted 10 months ago

“Great variety of items and fast delivery, really good”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“This is a great backpack which was delivered in great time!”

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Posted 10 months ago

HUH. Store is rated 4.3 based on 3,620 reviews