HUH. Store Reviews

Name: HUH. Store
Rating: 4.30

4.3 Rating 3,620 Reviews

86 %

of reviewers recommend HUH. Store

4.3

Based on 3,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

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“Still waiting for my product to arrive. Was order nearly a month ago, email received to say the item wasn't in stock to which I replied that should be stated on website. I've given up hope of reviewing item tbh.”

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Posted 7 months ago

“Items took several weeks to arrive Poor customer service due to lack of response then item refunded Live chat did not work could not find a telephone number to call”

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Posted 7 months ago

“Great company”

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Posted 7 months ago

“Really good service fast delivery and also got me a hoodie that was not in stock super fast thanks 🤙”

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Posted 7 months ago

“Terrible experience. I ordered a Carhartt WIP T-shirt on 2 May. After a week I messaged to see when it would be delivered as it was a gift. I was told they hadn’t received the stock from their supplier (yet they’re selling it online). The T-shirts are now marked as out of stock and they’re not responding to emails requesting a refund!!! Really shocking service.”

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Posted 7 months ago

“Great service and product”

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Posted 7 months ago

“Overall customer experience was outstanding. Order processed quickly, communication on dispatch prompt and accurate and good arrived next day from placing order excellent service.”

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Posted 7 months ago

“Item wasn't delivered until 3 months post order, very little communication, support terminated my tickets at one point without addressing them. Really poor customer service, won't be shopping here again.”

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Posted 7 months ago

“Excellent company many products household and clothing”

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Posted 7 months ago

“Excellent service and excellent quality”

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Posted 7 months ago

“Very good experience, customer support was very helpful with a couple of issues. Very recommended.”

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Posted 7 months ago

“Came quick”

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Posted 7 months ago

“Found HuH on social media and what a great company to deal with great products and prices and deliver quick too will definitely recommend and will buy from again in the future”

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Posted 7 months ago

“Lovely merchandise. Easy to order and promptly delivered.”

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Posted 7 months ago

“Ordered a Caarhart hoodie 1st May with delivery quoted 9th May. We’re now at 16th May and it turns out the product wasn’t in stock in the first place. I’ve emailed Jack three times now asking to cancel the order and to give me a refund, I’ve yet to receive a reply. I’m beginning to think this is a scam.”

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Posted 7 months ago

“Fantastic service from the first point of sale to the delivery! Would recommend!”

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Posted 7 months ago

“Really disappointed with this company! After purchasing my partner a pair of carharrt trousers that unfortunately were too large I returned them 10 working days ago & still haven’t received my refund!? Limited emails & no reply to my last email for 6days so I’ve now had to take out a claim through PayPal! Really disappointed as thought I’d support a small business but wouldn’t purchase from them again!”

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Posted 7 months ago

“Great products, easy ordering process and fast delivery - no complaints!”

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Posted 7 months ago

“Terrible! Ordered an item that should have been delivered in ‘2-4 days’. Waited months, replies to my emails were slow and vague on when I could expect to receive it. After being told several times it would be with me ‘within 2 weeks’ etc. over about a 4 month period I had to give up and ask for a refund. Shame because it seems like a lovely store, but a really poor service.”

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Posted 7 months ago

“Good products reasonably priced”

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Posted 7 months ago

HUH. Store is rated 4.3 based on 3,620 reviews