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HUH. Store Reviews

4.3 Rating 3,624 Reviews
86 %
of reviewers recommend HUH. Store
4.3
Based on 3,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read HUH. Store Reviews
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Phone:

02079231155

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I have been waiting for a refund of an order I didn’t even receive for 12 days. No communication and have only been paid 150 of the 1,400 pounds I spent. Absolutely appalled with the customer service. Wont be shopping here again. That is a lot of money to me and means I cannot pay my rent this month
Helpful Report
Posted 1 year ago
Great price, quick delivery. Will definitely use again.
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Posted 1 year ago
Very fast delivery, good price too.
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Posted 1 year ago
HUH is fantastic. I love their products and I received my purchase really quickly. I will definitely buy again!
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Posted 1 year ago
Really pleased with my order. Delivery was quick and items were well packaged. Would recommend to friends and family.
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Posted 1 year ago
Fast delivery, good product
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Posted 1 year ago
Really great product and quick delivery!
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Posted 1 year ago
HUH has been lovely to deal with. The Order came very quickly, I needed to exchange it and the process was very clear and communication from the staff excellent. I'd happily recommend HUH to anyone.
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Posted 1 year ago
Purchased two pieces of Ferm Living items from this website back in June. Original estimated delivery date given is 20-25th of Aug, I am waiting till today without any communication/update from them. Last time after I posted a review on the website, Jack from the stored reached out on 3rd of Sep mentioned and promised that my items should be able to delivered to me in the next 2 weeks. Another 5 weeks over, no update, no communication, no refund, nothing. I really don't think there is any customer service they've provided. Really need some updates to understand what should I do.....
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Posted 1 year ago
Took about 5 days for the item to be dispatched
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Posted 1 year ago
Great product and price. Only downside was delivery - purchased on a Sunday evening for next day delivery, but it didn’t arrive until Wednesday unfortunately, which was when I needed it for. Could be a Royal Mail issue not the company. Lovely item though.
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Posted 1 year ago
Great selection of clothes and excellent delivery.
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Posted 1 year ago
My order arrived as promised and was in really well protected in the outer packaging. I will definitely order from HUH again. Thanks guys
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Posted 1 year ago
Great product, super fast shipping! Very happy with the purchase
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Posted 1 year ago
Very fast delivery and product came in good quality
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Posted 1 year ago
Really pleased with the service I received, placed my order and it was here within a few days , will definitely shop here again .
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Posted 1 year ago
Quick and efficient delivery.
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Posted 1 year ago
The online store had an introductory 20% off first purchase which was an added bonus. Fear delivery and not too expensive either. Will definitely shop there again
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Posted 1 year ago
Reliable, and efficient delivery. Love my new candles.
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Posted 1 year ago
Nice selection and efficient delivery.
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Posted 1 year ago
HUH. Store is rated 4.3 based on 3,624 reviews