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HUH. Store Reviews

4.3 Rating 3,623 Reviews
86 %
of reviewers recommend HUH. Store
4.3
Based on 3,623 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read HUH. Store Reviews
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Phone:

02079231155

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great package with good quality, I will back to buy more products
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Posted 1 year ago
Great service ans a wide range of products.
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Posted 1 year ago
Was very impressed the service at HUH. - my order was dispatched quickly and I was kept informed the whole way through the process.
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Posted 1 year ago
First time buyer from this store and it delivered nicely on time.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Excellent communication and super fast delivery. Item was lovely and well packaged. Very happy with the whole experience.
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Posted 1 year ago
Item is spot on and great delivery
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Posted 1 year ago
Brilliant service and my order was delivered very quickly!
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Posted 1 year ago
Well wrapped and delivered
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Posted 1 year ago
I purchased a Hay Sowden toaster which was faulty. I contacted HUH store on 15th November and have followed up on 2 separate occasions and still no resolution. There is no telephone number for customer service so you have to hope that they respond to your logged contact via their website. Pretty disappointing to pay up-front £99.00 for a faulty toaster and then be waiting over 2 weeks for HUH to confirm next steps.
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Posted 1 year ago
HUH store was very efficient.My order arrived very quickly and the products are excellent. Thank you.
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Posted 1 year ago
Happy with the fast delivery. However, no response from customer support for 2 weeks long since an email sent regarding to an exchange / return question. Am still awaiting a reply from them.
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Posted 1 year ago
Website is very easy to use. Good customer service. Order arrived promptly.
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Posted 1 year ago
My Snoopy mug was despatched promptly, well packaged and quickly delivered. Well done!
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Posted 1 year ago
Timely delivery
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Posted 1 year ago
Great mix of brands and customer service and such speedy delivery.
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Posted 1 year ago
Just the best quality and design
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Posted 1 year ago
This store has in the past been stellar, although that was for clothes. However, I placed two orders for home accessories in June 2023 for over £1000, I'm yet to receive just over £600 of my goods ordered by late November 2023. Despite one reply to numerous emails/messages, that I would receive shipment sometime in September or early October, no shipment or follow-up emails/messages were received. Another issue is my use of Klarna, which while the payments were with a Credit Card has caused complications in claiming Section 75
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Posted 1 year ago
I ordered a Ferm living Verso vase in MARCH, I have still not received it. I have chased numerous times. IF I get a reply I am told there will be another delivery in two weeks. This is now unacceptable I feel. I am terribly disappointed.
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Posted 1 year ago
All good - received very speedily with no problems
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Posted 1 year ago
HUH. Store is rated 4.3 based on 3,623 reviews