HUH. Store Reviews

Name: HUH. Store
Rating: 4.30

4.3 Rating 3,625 Reviews

86 %

of reviewers recommend HUH. Store

4.3

Based on 3,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

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“Nice shopping experience. Everything went smooth and the products are amazing. Really recommended”

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Posted 1 year ago

“Great customer service. Bought a pair of Carhartt pants at a very reasonable price. Top product and even better service.”

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Posted 1 year ago

“Clear well presented website. Good efficient reliable online sales and service.”

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Posted 1 year ago

“Such a great independent shop with a multitude of unique items forming a collective and inspiring journey. I have also had a helpful experience with their customer service. Also a pleasure. Will definitely be buying again.”

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Posted 1 year ago

“Excellent service. My delivery arrived on time and good prices too!”

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Posted 1 year ago

“The worst customer service. Waited well over a month for a refund and still no sign of it.”

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Posted 1 year ago

“I'm still waiting for my item after ordering 2 months ago. Customer service is just vague and won't commit to time frames or they just don't bother replying at all. I won't be ordering from this place again as they cannot deliver on their promises or even follow up on basic communication.”

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Posted 1 year ago

“Great service - very quick and easy”

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Posted 1 year ago

“Amazing service and super quick delivery! I absolutely love my new bag, thank you so much HUH!”

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Posted 1 year ago

“Great service and product delivered.”

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Posted 1 year ago

“No reply to my email asking for an update on when my order will be sent. Wrong item arrived 2 weeks later and no reply to my email asking to exchange for the correct item.”

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Posted 1 year ago

“Excellent service, bargain price”

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Posted 1 year ago

“Very efficient order and dispatch system- mug products are well designed and well made - Have already re-ordered. The web site is confusing when searching for mugs - there is no link to mugs, cups etc from the animal goods - what has Egg got to do with mugs ?”

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Posted 1 year ago

Hi David, Thank you for your feedback. I'm happy to hear you're so pleased with the delivery speed and quality of the mugs. We'll certainly take a look at improving the navigation to find mugs & cups. Regarding the egg comment – the brand of the mugs is "Quail's Egg", which I believe is causing the confusion. If you need anything else drop us an email and we'll be happy to help. Many thanks, HUH. Store

Posted 1 year ago

“I bought a slate rains overnight bag for a recent trip. It was perfect for carry on bag on flight. Ordered and it arrived quickly.”

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Posted 1 year ago

“Great Transaction I purchased two great Christmas presents from HUH Store, the website was extremely easy to use. The gifts arrived in good time despite the post office strike and I was kept in good knowledge of where my order was and when I would receive it. I would definitely be purchasing from HUH Store again in the future.”

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Posted 1 year ago

“Always a seamless shopping experience- such fast delivery.”

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Posted 1 year ago

“Speedy delivery was ordered the night before and it arrived the next morning! I love my new Rains bag. Thanks”

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Posted 1 year ago

“Ordered loads of items in the last year as sticks all the brands I like. One order arrived damaged and despite emailing several times I didn’t even get a response! My latest order arrived with some items not there and again despite emailing more than once to chase up what’s going on I’m still waiting for the items or a response. It’s been over 6 weeks now since the order was placed!”

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Posted 1 year ago

“Was kept up to date with the progress of my order. Good service thank you 😊”

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Posted 1 year ago

HUH. Store is rated 4.3 based on 3,625 reviews