HUH. Store Reviews

Name: HUH. Store
Rating: 4.34

4.3 Rating 3,550 Reviews

87 %

of reviewers recommend HUH. Store

4.3

Based on 3,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

02079231155

Write Your review

Tell us how HUH. Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery took 3 months for an item that was in stock online. Wrote in to cancel after 3 months of non delivery and they then sent it next day... extremely poor.”

Helpful Report

Posted 4 months ago

“Love the products, the service was good and the communication was excellent”

Helpful Report

Posted 5 months ago

“Huh are my fairly new go-to store. Great range, excellent pricing and prompt delivery.”

Helpful Report

Posted 5 months ago

“Excellent service and prompt delivery”

Helpful Report

Posted 5 months ago

“Great product at a good price with quick delivery”

Helpful Report

Posted 5 months ago

“Super pleased with item, did have to chase for an update but received a timely response.”

Helpful Report

Posted 5 months ago

“I purchased a jumper with HUH on 18 May with a 4 day delivery. Its now the 20 June and I have not received anything. I've sent multiple emails to the contact email and am just getting ignored.”

Helpful Report

Posted 5 months ago

“Great service and quality products at a fair price and fast shipping”

Helpful Report

Posted 5 months ago

“Slow delivery of items which were then split up into 2 separate orders even when website said in stock. Very unhappy with the returns side of things. Firstly you have to pay to return an item. Secondly I’ve returned an item over a week ago and had no acknowledgment it’s been returned. Zero communication from HUH and still waiting for refund.”

Helpful Report

Posted 5 months ago

“Great store with lots of quality available. My only issue was paying for next day delivery and not receiving the items in time. Other than that it’s always reliable.”

Helpful Report

Posted 5 months ago

“Great quality, and speedy delivery. At a great prove too”

Helpful Report

Posted 5 months ago

“Very good service love chat was very clear and Punctual”

Helpful Report

Posted 5 months ago

“Orders always late won’t be ordering again”

Helpful Report

Posted 5 months ago

“Great service ! Order was delayed no fault of HUH...postage was refunded and still sent next day free when stick arrived..thanks Jack”

Helpful Report

Posted 5 months ago

“Product great. But took weeks to arrive rather than the stated 2-4 working days. I’ve tried to follow-up on this via email. However, have to wait a week to get a reply - if I get one at all”

Helpful Report

Posted 5 months ago

“BUYER BEWARE!! - returned clothing to these guys over 3 weeks ago. Still no refund. Impossible to contact them. Small Claims Court will be my only option”

Helpful Report

Posted 5 months ago

“Extremely quick service and well packaged goods”

Helpful Report

Posted 5 months ago

“Still waiting for goods ordered and paid for almost 7 weeks ago . Terrible customer service . One email received in that time stating goods would be dispatched, again they were not . Do not bother with this company . Terrible communication and still no goods , is that theft ?”

Helpful Report

Posted 5 months ago

“Order was over 2 weeks late. Jacket too big so sent back for refund as advised by retailer in plenty of time. HUH stopped corresponding with me as soon as I provided proof of return delivery - photographic evidence and signed for by HUH and Royal Mail tracking number as requested by HUH.”

Helpful Report

Posted 5 months ago

“Products are really lovely. I ordered two of the Peanuts mugs, having loved the Snoopy clan from childhood. There was a delay in the order being shipped, but the communication from them was superb so no hassle at all from start to finish.”

Helpful Report

Posted 5 months ago

HUH. Store is rated 4.3 based on 3,550 reviews