HUH. Store Reviews

Name: HUH. Store
Rating: 4.34

4.3 Rating 3,550 Reviews

87 %

of reviewers recommend HUH. Store

4.3

Based on 3,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a shirt and returned it about 6 weeks ago no refund has been issued sent email .Jack replied on 16th july and asked for proof of return I replied to his email on 16th July with proof and ref number same day and still am waiting for reply. Please could someone sort this out for me. Order number 124259 ordered 21st June Request number with jack is 64368”

Helpful Report

Posted 3 months ago

“One of the order was not available but still was able to provide a refund”

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Posted 3 months ago

“Items at a great price, and WHEN they were delivered I was very happy with them. Delivery was held up by a delay on the stock, however there was zero communication, I had to chase it up several times over a month. I would happily shop again, and I'd recommend them but I would advise the customer service team that they need to update customers more if delays happen.”

Helpful Report

Posted 3 months ago

“You haven’t replied in months. I have mailed several times with week in between You have my money I want it back. On a product you can’t send because you don’t have it, yet still selling in my size on site it feels like a scam. Other review sites and your on fb are full of similar stories. Reply and refund. I asked about buying something from a friends account. Reply same day. Refund no reply in months”

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Posted 3 months ago

“The jeans are absolutely great! As seen on screen.”

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Posted 3 months ago

“I returned a pair of jeans as received on my own expense and never received the refund for it even after multiple emails to them. They never bothered to respond to me after a few responses. Don’t expect a refund if you are returning an item. To put it simply, horrible customer service.”

Helpful Report

Posted 3 months ago

“Zero customer service, and zero any service for that matter. Took money for order immediately, missed the expected delivery date, ignored all emails (besides one seemingly automated reply.) Getting onto three weeks since ordered, two weeks past expected delivery, and no sign of anything being sent. Really disappointing stuff.”

Helpful Report

Posted 3 months ago

“Do not buy from this store unless you want to wait weeks and weeks for your item to be delivered. My order was delivered 5 weeks late with barely any communication from the seller. The package took so long to arrive that I had moved house...a change of address was confirmed by the seller, but this was ignored and the package delivered to a house I no longer live in. I now do not have my order and I am being ignored by the seller. AVOID.”

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Posted 3 months ago

“I was enticed in by the super cute Snoopy pins! A lovely Calvin Klein t-shirt fell into my basket too! Lovely store and great service. Thank you.”

Helpful Report

Posted 3 months ago

“Good communication and fast delivery. Would purchase again.”

Helpful Report

Posted 3 months ago

“My mum loved the Peanuts print. Really lovely quality.”

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Posted 3 months ago

“The products are lovey but my items were out of stock for a while and didn’t receive notification but they did eventually turn up and am satisfied with the items”

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Posted 3 months ago

“The snoopy print is amazing and my mum is very happy with it. I would say the delay was annoying as no one got in touch to advise why or responded when I asked for an update. It would stop me purchasing again however, Thankyou”

Helpful Report

Posted 3 months ago

“Great store with great stuff… unfortunately they are let down by poor/slow returns service.”

Helpful Report

Posted 3 months ago

“Still not received my order from over 6 weeks ago and heard nothing back from the company. NOT GOOD ENOUGH. An immediate refund should be given”

Helpful Report

Posted 3 months ago

“Once the Peanuts espresso cups arrived I was very pleased with the quality of the product and how well they came packaged. Slightly long wait for delivery but turned out to be worth it”

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Posted 3 months ago

“Do not shop here, take your money and do not send order or reply to emails!!!”

Helpful Report

Posted 3 months ago

“Goods ordered 6 June, delivery stated 2-4 days for Peanuts merchandise. Payment cleared via Shop from my credit card, yet nothing received, 1st email received confirmation that goods would be received within a week of 24th June - nothing still by 6th July. Two subsequent emails not responded to. Now raised a dispute via credit card company. Won't order again. No excuse for non-communication.”

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Posted 3 months ago

“Great service and the postage was really quick. Excellent selection of quality clothes.”

Helpful Report

Posted 3 months ago

“Partner ordered me several Peanuts Snoopy prints for my birthday in July, none have arrived and no response to any emails.”

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Posted 3 months ago

HUH. Store is rated 4.3 based on 3,550 reviews