HUH. Store Reviews

Name: HUH. Store
Rating: 4.20

4.2 Rating 3,806 Reviews

83 %

of reviewers recommend HUH. Store

4.2

Based on 3,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

02079231155

Write Your review

Tell us how HUH. Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful company received item but had to send back still waiting for refund 9 weeks later numerous emails sent but not replied to have took it up with my bank sick of waiting .please AVOID”

Helpful Report

Posted 8 months ago

“Communication was ok when contacted but order took a really long time to arrive!”

Helpful Report

Posted 8 months ago

“Ordered a product on 6 July, was told I'd get it by 12 July. 12 August and I'm still waiting for any kind of response or the product.”

Helpful Report

Posted 8 months ago

“AVOID AVOID AVOID - TERRIBLE COMMINICATION - NO REFUND. Delivery was late so missed taking a backpack I ordered specifically for a holiday. Returned from holiday and returned the item, have waited over 3 MONTHS for HUH to return my money and no response. Will NEVER use again.”

Helpful Report

Posted 8 months ago

“Great t-shirt, speedy delivery”

Helpful Report

Posted 8 months ago

“Great product, arrived quickly. Will order again”

Helpful Report

Posted 8 months ago

“Such poor service - a joke! I ordered a weekend bag on Tuesday last week. Delivery stated 2-4 days. It was for my girlfriend’s birthday (Wed this week). There has been zero communication after the initial ‘receipt of order’ and the funds leaving my account. No bag or any further communication received. Your company also have not replied to my email enquiring about the order. Beyond poor.”

Helpful Report

Posted 8 months ago

“I was pleased with the product but the communication around delivery was not great. The actual items didnt arrive for over a month and it was only when i messaged them they told me it was due to a stock issue, when the order was sent it was incomplete and the order was bot completed for 6 weeks”

Helpful Report

Posted 8 months ago

“Incredibly inefficient responses to customer request for refund for out of stock item. Very courteous emails nevertheless.”

Helpful Report

Posted 8 months ago

“Bought a shirt and returned it about 6 weeks ago no refund has been issued sent email .Jack replied on 16th july and asked for proof of return I replied to his email on 16th July with proof and ref number same day and still am waiting for reply. Please could someone sort this out for me. Order number 124259 ordered 21st June Request number with jack is 64368”

Helpful Report

Posted 8 months ago

“One of the order was not available but still was able to provide a refund”

Helpful Report

Posted 8 months ago

“Items at a great price, and WHEN they were delivered I was very happy with them. Delivery was held up by a delay on the stock, however there was zero communication, I had to chase it up several times over a month. I would happily shop again, and I'd recommend them but I would advise the customer service team that they need to update customers more if delays happen.”

Helpful Report

Posted 8 months ago

“You haven’t replied in months. I have mailed several times with week in between You have my money I want it back. On a product you can’t send because you don’t have it, yet still selling in my size on site it feels like a scam. Other review sites and your on fb are full of similar stories. Reply and refund. I asked about buying something from a friends account. Reply same day. Refund no reply in months”

Helpful Report

Posted 8 months ago

“The jeans are absolutely great! As seen on screen.”

Helpful Report

Posted 8 months ago

“I returned a pair of jeans as received on my own expense and never received the refund for it even after multiple emails to them. They never bothered to respond to me after a few responses. Don’t expect a refund if you are returning an item. To put it simply, horrible customer service.”

Helpful Report

Posted 8 months ago

“Zero customer service, and zero any service for that matter. Took money for order immediately, missed the expected delivery date, ignored all emails (besides one seemingly automated reply.) Getting onto three weeks since ordered, two weeks past expected delivery, and no sign of anything being sent. Really disappointing stuff.”

Helpful Report

Posted 8 months ago

“Do not buy from this store unless you want to wait weeks and weeks for your item to be delivered. My order was delivered 5 weeks late with barely any communication from the seller. The package took so long to arrive that I had moved house...a change of address was confirmed by the seller, but this was ignored and the package delivered to a house I no longer live in. I now do not have my order and I am being ignored by the seller. AVOID.”

Helpful Report

Posted 8 months ago

“I was enticed in by the super cute Snoopy pins! A lovely Calvin Klein t-shirt fell into my basket too! Lovely store and great service. Thank you.”

Helpful Report

Posted 8 months ago

“Good communication and fast delivery. Would purchase again.”