HUH. Store Reviews

Name: HUH. Store
Rating: 4.20

4.2 Rating 3,807 Reviews

83 %

of reviewers recommend HUH. Store

4.2

Based on 3,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service love chat was very clear and Punctual”

Helpful Report

Posted 10 months ago

“Orders always late won’t be ordering again”

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Posted 10 months ago

“Great service ! Order was delayed no fault of HUH...postage was refunded and still sent next day free when stick arrived..thanks Jack”

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Posted 10 months ago

“Product great. But took weeks to arrive rather than the stated 2-4 working days. I’ve tried to follow-up on this via email. However, have to wait a week to get a reply - if I get one at all”

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Posted 10 months ago

“BUYER BEWARE!! - returned clothing to these guys over 3 weeks ago. Still no refund. Impossible to contact them. Small Claims Court will be my only option”

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Posted 10 months ago

“Extremely quick service and well packaged goods”

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Posted 10 months ago

“Still waiting for goods ordered and paid for almost 7 weeks ago . Terrible customer service . One email received in that time stating goods would be dispatched, again they were not . Do not bother with this company . Terrible communication and still no goods , is that theft ?”

Helpful Report

Posted 10 months ago

“Order was over 2 weeks late. Jacket too big so sent back for refund as advised by retailer in plenty of time. HUH stopped corresponding with me as soon as I provided proof of return delivery - photographic evidence and signed for by HUH and Royal Mail tracking number as requested by HUH.”

Helpful Report

Posted 10 months ago

“Products are really lovely. I ordered two of the Peanuts mugs, having loved the Snoopy clan from childhood. There was a delay in the order being shipped, but the communication from them was superb so no hassle at all from start to finish.”

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Posted 10 months ago

“I have bought products from HUH several times and I am very satisfied with the quality and speed of delivery”

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Posted 10 months ago

“Paid for next day delivery, parcel came a week later however was refunded.”

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Posted 10 months ago

“Great item that was reasonably priced. Delivery was quick and again reasonably priced. Will use again, recommend”

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Posted 10 months ago

“Great item at a great price!”

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Posted 10 months ago

“Quick delivery, item was packaged very well. Was a seamless transaction.”

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Posted 10 months ago

“Despite multiple emails and correspondence I had no clear updates on my order delivery date. Upon asking for a refund over a month ago I have also yet to receive a refund. I believe this a fraudulant company and would warn anyone from ever shopping with Huh.ltd”

Helpful Report

Posted 10 months ago

“Don’t buy from this store. 3 weeks since my order, try to cancel and just get ignored. Impossible to contact. Happy to keep your cash and ignore you. Worst online clothing store I’ve had to deal with, never again.”

Helpful Report

Posted 10 months ago

“I placed 2 orders on the 17th and 19th of May. The order that was placed on the 17th, I received on the 4th of June. The order I placed on the 19th of May, I am still waiting on, nearly a month later. Both times I have had to send an email to chase them. Extremely disappointing.”

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Posted 10 months ago

“I’ve ordered a few things from HUH, always been very happy with the selection of things available and the fast shipping!”

Helpful Report

Posted 10 months ago

“Excellent service and product was delivered quickly.”

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Posted 10 months ago

“Ordered items for my sons birthday, great service, items arrived promptly and order updates were efficient good service overall”

Helpful Report

Posted 10 months ago

HUH. Store is rated 4.2 based on 3,807 reviews