HUH. Store Reviews

Name: HUH. Store
Rating: 4.30

4.3 Rating 3,625 Reviews

86 %

of reviewers recommend HUH. Store

4.3

Based on 3,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service and quick delivery”

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Posted 1 year ago

“Quick delivery and good overall service. Will purchase from the HUH. store again in future.”

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Posted 1 year ago

“Great deals and speedy delivery!”

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Posted 1 year ago

“Very good prices and quick delivery.”

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Posted 1 year ago

“Love the bag I ordered, nice discount code for the newsletter too which is always great and it came next day so a really good service all in”

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Posted 1 year ago

“BEWARE Shocking customer service for a huge order of furniture,rugs, etc Live chat isn’t an option, email can take almost a week to respond.. Can’t speak to a person/human on the phone although on this page it says a communication option by telephone is an option-no ‘Made To Order’ not clear, should read ‘Bespoke’ at checkout - these items non returnable.. No free returns..therefore no choice to multi buy and return I placed an order in January and asked to have it cancelled immediately when I received a few smaller ‘stock items’ arrived and found the quality not as described ie. zoomed photos.. Asked for the order to be cancelled immediately and informed couldn’t be done including ‘bespoke’ and stock items.. Anyway still not arrived the remainder 10 weeks later Fuming customer.”

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Posted 1 year ago

“Delivered in great time, perfect condition and luckily paying for your own returns isn’t too much.”

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Posted 1 year ago

“Dreadful customer service. 5 day response turnaround for emails. No telephone contact I ordered a wallet, was informed it was on its way, then informed it couldn't be delivered. So I cancelled the order. Then told it was on its way again. Useless.”

Helpful Report

Posted 1 year ago

Hi Marc, Thank you for your feedback. I’m happy to see all your enquiries have been responded to within 2 business days and, in many cases within a few hours. Our sincere apologies that you received an email informing you the product was out of stock, only later to receive shipping confirmation. This was an error on our part and we apologise for any inconvenience. A free returns label was emailed to you in order to send this back to us at no additional cost, and your full order, including postage, can be refunded. I understand you are unable to return the product due to entering an incorrect shipping address at checkout and have requested a full refund regardless. Unfortunately, as we were not informed of the incorrect address and dispatched the order to the address provided, this is not an error on our part and we still require the product to be returned in order to be refunded. Many thanks, HUH. Store

Posted 1 year ago

“Great price and fast delivery”

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Posted 1 year ago

“Quic delivery”

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Posted 1 year ago

“Great prices on a beanie and mug. Delivery as expected”

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Posted 1 year ago

“Love Huh! Great products, great offers!”

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Posted 1 year ago

“Managed to get a Carhartt long sleeved top cheaper here than elsewhere on internet. Delivered as promised on time. Excellent service.”

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Posted 1 year ago

“What a find. I’ve never purchased from HUH before but no idea why not. Great selection of brands and a good price. My go to brand is Carhartt and it’s a lot better priced than other retailers”

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Posted 1 year ago

“Great site & easy to order, delivered very quickly!”

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Posted 1 year ago

“Excellent customer service, and superrrrr fast dispatch+delivery!!”

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Posted 1 year ago

“Great product range. Good communication and customer service.”

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Posted 1 year ago

“Quick delivery, great product, good customer service!”

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Posted 1 year ago

“Product excellent condition exactly as shown on pics and delivery really fast, within 24 hours. Highly recommended and will definitely be using again”

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Posted 1 year ago

“Item as described, well packaged and speedy delivery!”

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Posted 1 year ago

HUH. Store is rated 4.3 based on 3,625 reviews