HUH. Store Reviews

Name: HUH. Store
Rating: 4.27

4.3 Rating 3,679 Reviews

85 %

of reviewers recommend HUH. Store

4.3

Based on 3,679 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products were as pictured but the descriptions are a little off. It says the backpack I ordered should have a laptop section but it doesn’t. Despite that it’s still a nice bag. I paid a little extra for next day delivery and they arrived on time. Really happy”

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Posted 8 months ago

“great communication and quick delivery.”

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Posted 8 months ago

“Awful. Contacted several times regarding refund(s) on their website's contact form. No response. Had to wait 3 weeks for an order to be fulfilled. No confirmation that the refund has been processed, and still awaiting a resopnse. Any chance?”

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Posted 8 months ago

“My order took weeks to arrive even though I had no notification it was out of stock. I asked for a refund of shipping as compensation but this request was ignored.”

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Posted 8 months ago

“Still waiting for my product to arrive. Was order nearly a month ago, email received to say the item wasn't in stock to which I replied that should be stated on website. I've given up hope of reviewing item tbh.”

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Posted 8 months ago

“Items took several weeks to arrive Poor customer service due to lack of response then item refunded Live chat did not work could not find a telephone number to call”

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Posted 8 months ago

“Great company”

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Posted 8 months ago

“Really good service fast delivery and also got me a hoodie that was not in stock super fast thanks 🤙”

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Posted 8 months ago

“Terrible experience. I ordered a Carhartt WIP T-shirt on 2 May. After a week I messaged to see when it would be delivered as it was a gift. I was told they hadn’t received the stock from their supplier (yet they’re selling it online). The T-shirts are now marked as out of stock and they’re not responding to emails requesting a refund!!! Really shocking service.”

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Posted 8 months ago

“Great service and product”

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Posted 8 months ago

“Overall customer experience was outstanding. Order processed quickly, communication on dispatch prompt and accurate and good arrived next day from placing order excellent service.”

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Posted 8 months ago

“Item wasn't delivered until 3 months post order, very little communication, support terminated my tickets at one point without addressing them. Really poor customer service, won't be shopping here again.”

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Posted 8 months ago

“Excellent company many products household and clothing”

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Posted 8 months ago

“Excellent service and excellent quality”

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Posted 8 months ago

“Very good experience, customer support was very helpful with a couple of issues. Very recommended.”

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Posted 8 months ago

“Came quick”

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Posted 8 months ago

“Found HuH on social media and what a great company to deal with great products and prices and deliver quick too will definitely recommend and will buy from again in the future”

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Posted 8 months ago

“Lovely merchandise. Easy to order and promptly delivered.”

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Posted 8 months ago

“Ordered a Caarhart hoodie 1st May with delivery quoted 9th May. We’re now at 16th May and it turns out the product wasn’t in stock in the first place. I’ve emailed Jack three times now asking to cancel the order and to give me a refund, I’ve yet to receive a reply. I’m beginning to think this is a scam.”

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Posted 8 months ago

“Fantastic service from the first point of sale to the delivery! Would recommend!”

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Posted 8 months ago

HUH. Store is rated 4.3 based on 3,679 reviews