HUH. Store Reviews

Name: HUH. Store
Rating: 4.20

4.2 Rating 3,806 Reviews

83 %

of reviewers recommend HUH. Store

4.2

Based on 3,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

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“Great looking and easy to use website. Easy to order items. The item I ordered arrived quickly. I will use this company again.”

Helpful Report

Posted 9 months ago

“I ordered an item a week and a half ago, and the item was meant to be delivered in 2-4 days. No problem with a slight delay but have had nothing commnunicated to me and can't get in touch with anyone via customer service, so unsure what is happening with the item.”

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Posted 9 months ago

“Ordered an item. Took a while to arrive. When I initially asked where it was I got an answer which was fine. Asked again as it was taking far too long to arrive. Product is great though! Might order again if I can get regular updates if there is a delay for any reason”

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Posted 9 months ago

“Rapid delivery, great product”

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Posted 9 months ago

“Took five weeks to arrive and multiple emails chasing.”

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Posted 9 months ago

“The products were smartly packaged and arrived in great condition.”

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Posted 9 months ago

“HUH know where it’s at 🔊”

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Posted 9 months ago

“My jumper arrived in no time and very happy with the sale price I paid!”

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Posted 9 months ago

“Took over 5 weeks to arrive had to keep emailing for an update.”

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Posted 9 months ago

“Order 2 separate things on the store and both took over 1 month to arrive.”

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Posted 9 months ago

“Worst customer service - AVOID. 2 items returned, 1 refund received. Will not reply to emails refunding second item for refund. Will never shop here again. Embarrassing.”

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Posted 9 months ago

“Order was not delivered within intial timescales and had to contact the company to chase after no contact from them. Answer to my query took a few days to come back and the tee was eventually delivered almost 3 weeks after order.”

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Posted 9 months ago

“Always a good experience, great quality product, quick delivery.”

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Posted 9 months ago

“Hi, I ordered a Rains jacket at the beginning of June and it has never been delivered. I've been in regular contact with HUH Store but only get a message from them every couple of weeks. They offered a refund last week but nothing has come through. Terrible customer services and now I'm worried I'm not going to be refunded. Don't shop at this store.”

Helpful Report

Posted 9 months ago

“Some very cool items at great prices. Quick delivery. **Originally rated HUH 5 stars for their products but I have since tried to return some products and have not had a refund submitted after 2 weeks. I've also emailed for an update twice and have recieved no response 8 days after my original email. Also, their email offer of £5 gift voucher for a review is lies - I receieved no gift voucher for my initial review. Good store let down but poor customer service.”

Helpful Report

Posted 9 months ago

“I ordered a bag in May. It has still not been delivered (now July). I received no update from HUH store, I had to contact them to ask where it was and I have had to chase them repeatedly and 6 weeks later I have still not received the product. The customer service has been terrible and the goods paid for have not been received. Reading other reviews this is a common occurrence and this company appears to me to be a scam. Do not purchase goods from this store.”

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Posted 9 months ago

“Great products, great service. Thanks 🙏”

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Posted 9 months ago

“Great quality mug, just as it looked online! arrived quickly and well packaged. Recommended!”

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Posted 9 months ago

“Have ordered several items via HUH and have been very satisfied, competitive prices especially sale items. However one minor gripe is the slow process if any items have to be returned. Still waiting for feedback for a faulty item purchased on the 29th June.”

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Posted 9 months ago

“A great curated selection of clothing and houseware, very quick delivery”

Helpful Report

Posted 9 months ago

HUH. Store is rated 4.2 based on 3,806 reviews