HUH. Store Reviews

Name: HUH. Store
Rating: 4.34

4.3 Rating 3,550 Reviews

87 %

of reviewers recommend HUH. Store

4.3

Based on 3,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

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“Great item at a great price with quick delivery.”

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Posted 4 months ago

“Great price for the item I bought and came very quickly.”

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Posted 4 months ago

“Terrible customer service. Been waitimg for weeks on a refund for a returned iyem. Sporadic replies but no action at all!”

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Posted 4 months ago

“Great service, top quality clothing, speedy delivery.”

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Posted 4 months ago

“Great retailer, lovely products”

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Posted 4 months ago

“Ordered a hoodie on 6 June. Still hasn’t been dispatched. Sent several emails to the store and getting no response. At this rate, I think I have actually been robbed.”

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Posted 4 months ago

“Quick delivery good price”

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Posted 4 months ago

“brilliant service and super quick delivery.”

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Posted 4 months ago

“Great service from these guys. I ordered a t-shirt which was delivered earlier than expected. I will definitely be using this site again.”

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Posted 4 months ago

“Good store”

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Posted 4 months ago

“Extremely Disappointed with Customer Service I am extremely disappointed with the service I have received regarding my order placed on the 29th of April. Despite understanding the initial delay, I requested to cancel the order on the 29th of May due to the extended wait time. I received no response to this request. The item was eventually delivered, but it arrived too late as I had already purchased the same item elsewhere. I then contacted the company again to request a refund for the postage of returning the item, but once again, I received no response. I returned the item, which the company received on the 18th of June, and I did not receive any communication regarding my refund. The lack of communication and the delay in processing my request have been extremely frustrating. When I finally received a response after expressing my disappointment, the company only informed me of when I would be refunded for the item. There was no apology or acknowledgement of the situation and did not offer to cover the cost of the return postage. I urge potential customers to think twice before making a purchase, as the customer service is appallingly slow and unresponsive. I am still waiting for my refund and will not be shopping here again.”

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Posted 4 months ago

“didn't ship half my order”

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Posted 4 months ago

“Order not for filled, ignoring emails.”

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Posted 4 months ago

“Excellent service and quality products (peanuts coffee mugs)”

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Posted 4 months ago

“Placed an order and items never came. When I contacted the store, they promised they’d be dispatched that week which they weren’t. The following email promised the same - until they stopped replying to my emails. £70 lost..”

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Posted 4 months ago

“Quality products . Had issue with supplier but kept me informed as delay in del. Great set up 👍”

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Posted 4 months ago

“Decent prices. Order came exactly as described in a really decent time.”

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Posted 4 months ago

“This was my 2nd order from the HUH store, 1st order was fine, emails were received and goods were delivered when advised, however, the 2nd order was different, no emails were received to say goods had been dispatched, the delivery window came, and went, and despite 2 emails and even messages on Instagram, did not have the courtesy of a reply, goods finally received 8 days after the latest delivery date, which was pointless as already on holiday, good is fine, however, the communication from HUH was abysmal”

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Posted 4 months ago

“Great value. Order placed at 2pm and it arrived the following afternoon.”

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Posted 4 months ago

“Delivery took 3 months for an item that was in stock online. Wrote in to cancel after 3 months of non delivery and they then sent it next day... extremely poor.”

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Posted 4 months ago

HUH. Store is rated 4.3 based on 3,550 reviews