Sebastiens Reviews

Name: Sebastiens
Address: 85 Great Portland Street, First Floor, London, England
Rating: 4.03

4.0 Rating 186 Reviews

76 %

of reviewers recommend Sebastiens

4.0

Based on 186 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Sebastiens:

Sebastiens is a family run business with a strong focus on artisanal craftmanship and finest natural materials. Sebastiens offers a collection of handcrafted premium leather watch straps and accessories.

Visit Website

Phone:

7847406184

Email:

info@sebastiens.com

Location:

85 Great Portland Street, First Floor,
London
England
W1W 7LT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and choice of straps at a competitive price and amazing customer service from the founder. Thank you.”

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Posted 11 months ago

“Lovely strap”

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Posted 11 months ago

“Pleasure working with Vincent at Sebastiens. He was extremely good at ensuring the strap was made to fit my Vacheron Constantin Deployant.”

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Posted 11 months ago

“Good straps and service.”

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Posted 11 months ago

“I recently approached Sebastiens for a bespoke made strap to pair with my Cartier Santos which required special adapters that i couldn’t find anywhere else. Really pleased with the whole process and my new strap is 5 stars.”

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Posted 11 months ago

“I had to return this strap due to it not fitting my wrist size, however the staff were very accommodating and issued a refund promptly. Would try them again”

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Posted 11 months ago

“Very high quality strap - worth every penny. Would have liked delivery to be quicker, but it was worth waiting for.”

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Posted 11 months ago

“I purchased a strap on 12/2 and the website says to allow 7-10 working days for production. On 12/18 I sent an email asking for an update on when they order might ship and was told that it was scheduled to ship the middle of that week. I never received tracking, so sent a follow up email on the 26th, 27th, and 28th with no response. I finally received a response on the 29th stating that they were waiting on a delivery of buckles to arrive and my order was refunded (which I requested if it wasn’t going to ship by the end of this week). Poor communication and lack of transparency will keep me from ordering again which is unfortunate because the reviews of the quality seem to be good.”

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Posted 11 months ago

“Strap and deployant clasp are great quality, delivery was spot on but came in Chinese packaging! Thought they were handmade on site in UK? Quality gear though no complaints”

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Posted 11 months ago

“After an initial error, the generosity of this company encouraged me to order another strap”

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Posted 11 months ago

“Very good quality made straps. The only downside would be their production times.”

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Posted 11 months ago

“Scam website. Never delivered, giving me the runaround and I'm now seeing similar experiences from others online. My strap hasn't shipped and I don't expect it to.”

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Posted 11 months ago

“Quality is unparalleled. Best strap maker I’ve found so far.”

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Posted 11 months ago

“Watch straps made properly. Quality is superb.”

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Posted 11 months ago

“Sebastiens never disappoints. Hands down the best strap maker on the market.”

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Posted 11 months ago

“Purchased an Alligator strap from their Black Friday sale and the quality is second to none. I preferred a matte finish over gloss and i couldn’t find one anywhere else.”

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Posted 11 months ago

“Very comfortable and easy to wear. Perfect for my speedmaster.”

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Posted 11 months ago

“This is my second time buying a strap and the quality is far better than any other strap i have purchased before.”

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Posted 11 months ago

“I've bought a number of straps recently and these are the best I have seen. Beautiful workmanship. Worth the price and wait.”

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Posted 11 months ago

“Recently purchased a strap for my wife’s Vintage Cartier and she was extremely pleased. Recommend”

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Posted 11 months ago

Sebastiens is rated 4.0 based on 186 reviews