innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,336 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,336 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 20th January 2023

19kg Commercial Propane Customer

11kg Propane Customer

All Driveways

innergy Group Ltd 5 star review on 15th December 2022

Lesley And Ian

innergy Group Ltd 5 star review on 8th November 2022

Michael Tempest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service from this company, delivery always on time, Customer service fantastic.”

Helpful Report

(Manchester) - Posted 7 months ago

Hi, Many thanks for taking the time to review innergy and the service we have provided you with. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 7 months ago

“Great service and friendly delivery staff, fitted my new bottle for me , very happy .”

Helpful Report

(Goole) - Posted 7 months ago

Hi Edwina, Thank you for reviewing innergy and the service we have provided you with. It's great to hear that you ahve received 5 star service! All the best, The innergy Team

Posted 7 months ago

“Easy to use website and delivered what we needed quickly. I also made an enquiry by phone and they were very helpful and professional.”

Helpful Report

(Dewsbury) - Posted 7 months ago

Hi, Thank you for taking the time to review our services and rating us a fab 5 stars. All the best, The innergy team

Posted 7 months ago

“Excellent. I was having issues with Calor keeping up with demand and spoke to Niamh and Sam who immediately set me up with a contract for my business and offered the service I couldn't get elsewhere. Many Thanks Ian”

Helpful Report

(Leeds) - Posted 7 months ago

Hi Ian, Thank you for taking the time to review innergy, we really appreciate your feedback. We're really pleased to have you on board and we're sorry you experienced issues with your previous supplier. Our Customer Delight service will guarantee that you will receive your goods promptly and efficiently, ensuring you never run out of gas. All the best, The innergy Team

Posted 7 months ago

“Excellent service from Gary @ Goole”

Helpful Report

(Goole) - Posted 7 months ago

Hi Fiona, Thank you for reviewing innergy and rating us an amazing 5 stars! All the best, The innergy Team

Posted 7 months ago

“I would like to congratulate the whole group for an amazing customer service helpful polite professional. Thank you”

Helpful Report

(Goole) - Posted 7 months ago

Hi, Thank you for taking the time to review innergy, we really appreciate your feedback. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 7 months ago

“Beth and Clare are fabulous, great service!”

Helpful Report

(Leeds) - Posted 7 months ago

Hi John, Thank you for reviewing innergy. We're so pleased our ladies in the Leeds office, Beth and Clare, have provided you with great service! All the best, The innergy Team

Posted 7 months ago

“Excellent service from Darren @ Goole”

Helpful Report

(Goole) - Posted 7 months ago

Hi Fiona, Thank you for reviewing innergy and the service Darren has provided you with. We really appreciate your feedback and the amazing 5 star rating! All the best, The innergy Team

Posted 7 months ago

“Very professional and helpful especially James C in the yard.”

Helpful Report

(Leeds) - Posted 8 months ago

Hi Julie, Thank you for reviewing innergy and the service we have provided you with. We're really glad we were able to help! All the best, The innergy Team

Posted 7 months ago

“Excellent service”

Helpful Report

(Leeds) - Posted 8 months ago

Hi Josh, Thanks for taking the time to rate our Leeds depot 5 stars and an excellent service. We really appreciate the feedback. All the best, The innergy team

Posted 8 months ago

“Very good service I ordered a gas bottle to be delivered it turned out they had a depot closer so I could pick it up so I did not have to wait, they were very flexible in arranging the pick up”

Helpful Report

(Manchester) - Posted 8 months ago

Hi Kevin, Thank you for providing feedback of your experience with innergy. We're really pleased that we were able to help with your collection and get you the gas you need! All the best, The innergy Team

Posted 8 months ago

“excellent service from Darren @ Goole. Thank you”

Helpful Report

(Goole) - Posted 8 months ago

Hi Fiona, Thank you for reviewing innergy and the service Darren has provided you with. It's great to hear you have received 5 star service! All the best, The innergy Team

Posted 8 months ago

“Great customer service, great price and always punctual with delivery. Thank you”

Helpful Report

(Manchester) - Posted 8 months ago

Hi, Thank you for taking the time to leave innergy feedback, we really appreciate it. We always try to have a quick turn around between order placement and delivery to ensure our customers never run out of gas. We're really pleased to hear that orders are always on time and delivered with great customer service! All the best, The innergy Team

Posted 8 months ago

“Fantastic, friendly service from the Leeds branch as always.”

Helpful Report

(Leeds) - Posted 8 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 8 months ago

“Great service form Clare!”

Helpful Report

(Leeds) - Posted 8 months ago

Hi Simon, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 8 months ago

“very Jolly and helpful, comical and all round good egg. Clare is amazing!”

Helpful Report

(Leeds) - Posted 8 months ago

Hi Dave, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We're really pleased that Clare in our Leeds branch was able to help! All the best, The innergy Team

Posted 8 months ago

“Beth Booth at Innergy is always helpful and easy to deal with. Cannot fault her with the response time.”

Helpful Report

(Leeds) - Posted 8 months ago

Hi Zak, Thank you for reviewing innergy and the service Beth provides you with. We aim to answer any queries quickly and efficiently, ensuring there aren't any delays in your gas orders. We're really pleased to hear that Beth was able to help! All the best, The innergy Team

Posted 8 months ago

“Honor and Clare are always great, and Clare has never thrown me down the steps for being late with my account. James C was great too, helping get my cylinders in and out of my vehicle. I cant really ask for anything more from innergy. Great service.”

Helpful Report

(Leeds) - Posted 8 months ago

Hi Dave, Thank you for taking the time to leave a review and rating our service a fantastic 5 stars, we really appreciate it. We're pleased to hear that our staff are always on-hand to help, whether that be physically putting cylinders in your vehicle or account queries and management! All the best, The innergy Team

Posted 8 months ago

“I always enjoy my visits to innergy as i am made to feel so welcome by the ladies on the desk. i can sometimes feel quite awkward in social situations, but never with the friendly atmoshere in the Leeds yard. Its a 100% for me. Thank you for making me feel at ease with you. The man in the yard James, cannot do enough for me either. You can tell it must be a great place to work as i have never had a poor experince.”

Helpful Report

(Leeds) - Posted 8 months ago

Hi Alan, Thank you for taking the time to leave innergy a review, we really appreciate your feedback. We're really pleased that our staff make you feel welcome and comfortable when visiting our Leeds branch and that your purchase is made as easy as possible for you! We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 8 months ago

“Absolutely brilliant guy Thanks Jimmy Lovely to talk to you. Sorted us out no problem”

Helpful Report

(Manchester) - Posted 8 months ago

Hi, Thank you for taking the time to review innergy and the service our depot manager, Jimmy, has provided you with. We're really pleased that we were able to help! All the best, The innergy Team

Posted 8 months ago

innergy Group Ltd is rated 4.9 based on 2,336 reviews