innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,336 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,336 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 20th January 2023

19kg Commercial Propane Customer

11kg Propane Customer

All Driveways

innergy Group Ltd 5 star review on 15th December 2022

Lesley And Ian

innergy Group Ltd 5 star review on 8th November 2022

Michael Tempest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Niamh and Beth were both really helpful and friendly :) 10/10”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Adam, Thank you for taking the time to leave our Leeds branch such great feedback. We're really pleased you received such fantastic service from our Leeds depot. All the best, The innergy Team

Posted 1 year ago

“Very friendly and welcoming business. Excellent service from Clare and lovely chat too.”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Steven, Thank you for taking the time to leave innergy a review. We are really pleased to hear that you received friendly service from our Leeds depot. All the best, The innergy Team

Posted 1 year ago

“Always a pleasure to do business with innergy. I don't like buying gas etc, but I always get good service and reception from Clare and James”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Mr Walker, Thank you for taking the time to leave innergy a review, we really appreciate it. We're really glad that the service our Leeds office provides is always great. All the Best, The innergy Team

Posted 1 year ago

“Clare is always awsome!!”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Storm, Thank you for leaving innergy a review and a fantastic 5 stars! We're really glad that Clare in our Leeds branch has been able to help. All the best, The innergy Team

Posted 1 year ago

“Claire and Sian were very helpful to sort out new bottle for me”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Rob, Thank you for taking the time to leave innergy a review. We're really glad that we were able to help supply you with a new bottle. All the best, The innergy Team

Posted 1 year ago

“Exceptional service and really helpful.”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Phil, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Leeds depot. All the best, The innergy Team

Posted 1 year ago

“Excellent service as usual very helpful and friendly staff”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Richard, Thank you for taking the time to leave innergy a review, we really appreciate it. We're really glad that you received such great service from our Leeds branch. All the best, The innergy Team

Posted 1 year ago

“Whenever I phone Innergy I am always greeted by friendly, helpful, efficient members of the team. The local depot ALWAYS helps us out and ensures our orders are delivered really quickly.”

Helpful Report

(Knottingley) - Posted 1 year ago

Hi, Thank you for taking the time to review innergy. Customer delight is something that we value highly, so we're so pleased that we have been able to achieve this with the service that we provide you. All the best, The innergy Team

Posted 1 year ago

“The order process was very simple to carry out over the telephone and online . The customer service person was very professional with us and directed us to the right ordering process. Had email confirmation that the Gas Fire was ordered and order was getting placed. Only fault was ,we didn't get told when it was being couriered to us and was out when it was delivered. All in all though ,a speedy service from start to finish .”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Leslie, Thank you for taking the time to leave innergy such great feedback. We're really glad that the ordering process was simple and easy and that our staff were able to guide you through this so well. We use third party couriers for the delivery of our gas equipment items, unfortunately once the item has left our showroom we cannot guarantee an exact delivery date. We thank you for your feedback, this only helps us to further improve our customer experience. We will work with our couriers to see if we can find a way to receive an accurate delivery date. All the best, The innergy Team

Posted 1 year ago

“Brill action. Always there when I need them. Quick to respond.”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Cheryl, Thank you for taking the time to leave innergy a review and giving us such great feedback. We're really pleased to hear that the service that we are providing you is of such high quality. All the best, The innergy Team

Posted 1 year ago

“I love the banter from Clare. Happy Service!!”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Adam, Thank you for taking the time to leave innergy a review, we really appreciate it. We're really glad that you enjoyed your visit and service at the Leeds branch. All the best, The innergy Team

Posted 1 year ago

“Having been let down by our current supplier i gave yourselves a ring as we used to use you a year or so ago. Spoke to Claire and would like to say how friendly and extremely helpful she was. A credit to your company”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Steve, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from Clare in our Leeds office. All the best, The innergy Team

Posted 1 year ago

“Always a fast, efficient friendly service from Gary @ Goole.”

Helpful Report

Posted 1 year ago

Hi Fiona, Thank you for taking the time to leave Gary in our Goole branch such great feedback. We always strive to deliver customer delight, so it's great to hear we have achieved this with the service we have provided you. All the best, The innergy Team

Posted 1 year ago

“Delightful sweets, getting better now they are in bags!”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Darren, Thank you for taking the time to leave innergy a review. We are glad that you enjoyed the sweet treats provided by our Leeds branch, we will take note and look at stocking up! All the Best, The innergy Team

Posted 1 year ago

“Great service, will definitely use again”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Ray, Thank you for taking the time to leave innergy a review, we really appreciate your feedback. All the best, The innergy Team

Posted 1 year ago

“Had to write a review, amazing service by both niamh and Claire set me an account up and explained the gas usage. Couldn't recommend enough.”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Joshua, Thank you for taking the time to leave innergy a review. We are really glad that the ladies in the Leeds branch were able to help with your supply of gas. All the best, The innergy Team

Posted 1 year ago

“Always really friendly and helpful staff. A thank you to Clare and James who helped me with a larger cylinder today for my pizza oven. Fantastic service!”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Matthew, Many thanks for taking the time to review innergy and the service our Leeds branch provide. We are really glad that we managed to help you get a cylinder for your pizza oven ahead of the Summer! All the best, The innergy Team

Posted 1 year ago

“I come to innergy all the time for my gas and I wouldn't go anywhere else. Clare on the desk is always friendly and chatty, and nothing is ever too much trouble. I would highly recommend innergy Group for anyone looking for cylinder gasses.”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Richard, Thank you for taking the time to leave innergy an amazing 5 star review, we really appreciate it. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy Team

Posted 1 year ago

“Excellent service as usual from Gary at Goole”

Helpful Report

(Goole) - Posted 1 year ago

Hi Fiona, Thank you for taking the time to leave innergy a review. We really appreciate the feedback given for Gary in our Goole branch and the amazing 5 star rating! All the best, The innergy Team

Posted 1 year ago

“Excellent service from Clare, I have brought chocolates as a gift. I am always welcomed and looked after in the best way, and I never leave without a warm hug from Clare. It is an absolute pleasure to come to innergy. Warm and friendly atmosphere, helpful, the best.”

Helpful Report

(Leeds) - Posted 1 year ago

Hi Janet, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from Clare in our Leeds depot. All the best, The innergy Team

Posted 1 year ago

innergy Group Ltd is rated 4.9 based on 2,336 reviews