innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,413 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 20th January 2023

19kg Commercial Propane Customer

11kg Propane Customer

All Driveways

innergy Group Ltd 5 star review on 15th December 2022

Lesley And Ian

innergy Group Ltd 5 star review on 8th November 2022

Michael Tempest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a friendly speedy service at a good price”

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Posted 5 years ago

“Great prices and couldn't beat them overall good.”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

Hi Gary, Thanks for the review! All the best, the innergy team

Posted 5 years ago

“Always really friendly and professional when coming to our site. Knows how many gas bottles we keep on site at all times so knows how many we need or don't. When arranging for gas bottles to be delivered to site always been really quick and prompt service. Never had any problems and am very happy with the service.”

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Posted 5 years ago

“Ordered a Provence Heater. Fantastic communication from Tristan and a few days after the heater was delivered we received a lovely thank you card and pack of "Butt Rub" marinade. Companies rarely behave like this anymore.”

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Posted 5 years ago

“Best customer service, quick response when you order delivery and you really need that stuff quickly. i recommend start buying from Innergy”

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Posted 5 years ago

“I ordered two 47kg bottles of propane for a new lpg stove. Supplied on time and at a competitive price. I would recommend.”

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Posted 5 years ago

“Always do what and when they say they will A pleasure to deal with”

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Posted 5 years ago

“Always prompt and happy to help.”

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Posted 5 years ago

“Excellent service and staff, even the drivers. Nothing too much trouble. This company in my opinion should be a template on how customers should be treated.”

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Posted 5 years ago

“Always great customer service”

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Posted 5 years ago

“I have always had a positive experience when getting my gasess from innergy, the ladies are very friendly and know there stuff, the guy who always knows what i want when i drive through the gates is a very nice man and gets it ready for me even before i've been in to pay for it. Great service.”

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Posted 5 years ago

“I was a Calor customer for over 10 years, last year I received such poor service from them I decided to contact Innergy Group and so glad that I did. I have nothing but praise for the service I have had over the last 15 months from Innergy Group, the deliveries are on time, the office staff are very helpful, the drivers are polite and to top it off, the price is much lower than I was paying at Calor. Thank you Innergy Group. Regards Chris @ MPS Auto Body Repairs”

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Posted 5 years ago

“I’ve been ordering from Innergy for nearly 2 years now and their service is second to none. All of the team are very conscientious and the communication never falters. Thank you!”

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Posted 5 years ago

“Spot on service very friendly helpful team”

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Posted 5 years ago

“excellent and proffesional service”

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Posted 5 years ago

“excellent service easy to use and fast delivery as promised”

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Posted 5 years ago

“Always helpful on the phone. Good delivery service and prices.”

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Posted 5 years ago

“Disappointed to find the gas prices have increased so quickly when we have just had to go through the change of supplier to keep the cost down. Feel very let down”

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Posted 5 years ago

Thank you for taking the time to provide us with your feedback. It is greatly appreciated. In response to your query regarding our change of supplier in March 2019, one of the reasons behind the change was in order to avoid a huge price increase that our previous supplier was trying to force upon us. If we had accepted the increase then we would have had no alternative but to implement a much larger price increase on Tuesday 2nd April (over six months ago). We felt that this was yet another unwarranted increase in a succession of unwarranted increases. By moving to a new supplier, we have been able to delay and reduce the imminent increase that our previous supplier was trying to force upon us. As a result of changing supplier we were able to secure a several month price freeze which we happily extended to our customers including yourself. Up until the 2nd September 2019, it had been over fifteen month since innergy introduced a price increase. During that period, other suppliers have increased their prices by two, three and even four times. innergy will always use our buying strengths to the advantage of our customers. We always endeavour to ensure that our prices are amongst the lowest around and that our deliveries are reliable and friendly. Certainly, in our recent independently conducted Customer Delight survey 100% of customers surveyed would recommend innergy. We are extremely grateful for your continued custom.” Kind Regards, Luke Business Development Manager

Posted 5 years ago

“We have used innergy for the last 5 years and they always deliver on excellent customer service and the best prices around. All the drivers are very friendly and nothing is too much trouble for them. I wouldn't hesitate to recommend them to anyone.”

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Posted 5 years ago

innergy Group Ltd is rated 4.9 based on 2,413 reviews