innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,336 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,336 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 20th January 2023

19kg Commercial Propane Customer

11kg Propane Customer

All Driveways

innergy Group Ltd 5 star review on 15th December 2022

Lesley And Ian

innergy Group Ltd 5 star review on 8th November 2022

Michael Tempest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Paul, Thank you for taking the time to leave innergy a review and rating us an amazing 5 stars for service! We really appreciate it. All the best, The innergy Team

Posted 9 months ago

“Polite, professional. Nice price. Works for me.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Ian, Thank you for taking the time to review innergy, we really appreciate your feedback. It's great to hear that the service you have received has been 5 star rating! All the best, The innergy Team

Posted 9 months ago

“Very friendly and helpful”

Helpful Report

(Leeds) - Posted 10 months ago

“Brilliant service, always kind. Fast service”

Helpful Report

(Leeds) - Posted 10 months ago

“Always happy to help.”

Helpful Report

(Leeds) - Posted 10 months ago

“Staff amazing and intelligent and very helpful.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi John, Thank you for taking the time to review innergy and the service we have provided you with. We're really pleased that our friendly team were able to help with any queries you may have had! All the best, The innergy Team

Posted 9 months ago

“Nice and easy.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Michael, Thank you for reviewing innergy and rating our service an amazing 5 stars! All the best, The innergy Team

Posted 9 months ago

“Great customer service. Always happy to help.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Helen, Thank you for your feedback, we're really pleased that our Leeds branch provided you with 5 star service. All the best, The innergy Team

Posted 9 months ago

“Always friendly staff, very polite, always a pleasure to call in.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Darren, Thank you for your feedback, it's greatly appreciated. It's great to hear that your visits into our Leeds branch are always a pleasure - we look forward to seeing you again! All the best, The innergy Team

Posted 10 months ago

“Nice bubbly, friendly staff. Quick service and good outside staff. No mess, loaded and off.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Mick, Thank you for taking the time to review innergy and the service we provide you. We're really pleased that your collection of cylinders was hassle-free and our friendly team were able to help! All the best, The innergy Team

Posted 10 months ago

“Always a pleasure to deal with the staff as they always have a smile on their face.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Graham, Thank you for taking the time to review innergy, we really appreciate your feedback. We're glad to hear that our friendly team carried out service with a smile! All the best, The innergy Team

Posted 10 months ago

“Always on time”

Helpful Report

(Goole) - Posted 10 months ago

Hi there, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We pride ourselves on our timely deliveries courtesy of our customer delight guarantee! All the best, The innergy Team

Posted 10 months ago

“I would normally give 5 but on this occasion I had to make two separate calls to chase up delivery. The weather was bad but delivery was several days late and the York depot was unavailable by phone. The service is usually very good .”

Helpful Report

(York) - Posted 10 months ago

Hi Mrs Webster, We apologise for the delivery times and service. We pride ourselves on our timely deliveries and impeccable service but on this occasion, we have failed to do this. Due to weather conditions, our drivers had to take extra care with orders and navigating the roads. We have also been having issues with the number of drivers available at our York depot and our Depot Manager has been working hard to fulfil these deliveries instead, this has meant that he is out of the depot and the reason you won’t have been able to get through by telephone. For this, we apologise. We sincerely hope that we can provide you the 5 star service we normally provide you in the future. All the best, The innergy Team

Posted 10 months ago

“Innergy are a great company. The drivers are helpful and office staff polite and helpful as well. Altogether a pleasure to deal with.”

Helpful Report

(Manchester) - Posted 10 months ago

Hi Ruth, Thank you for leaving a review of the service we provided you with at our Manchester depot. We aim for the best with our customer delight guarantee! All the best, The innergy team

Posted 10 months ago

“great servis in and outside.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi there, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We're super happy that you enjoy our service! All the best, The innergy Team

Posted 10 months ago

“I'm a new customer so very early days but the staff have all been great, very easy to communicate with, setting up my account, timely first delivery of 2 x 47kg LPG. Very pleased so far, hopefully the level of customer service will continue and I'm recommending to others”

Helpful Report

(Manchester) - Posted 10 months ago

Hi there, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Manchester depot. We aim for the best with our customer delight guarantee and are over the moon that you had a great first delivery with us. We look forward to providing you our services in the future! All the best, The innergy Team

Posted 10 months ago

“Innergy customer service is outstanding. All communications with them are handled with knowledge and speed. Excellent service.”

Helpful Report

(Goole) - Posted 10 months ago

Hi there, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We have over two decades of experience and are very happy that our expertise has given you great service. All the best, The innergy Team

Posted 10 months ago

“when i ring to order my gas bottle ....everyone in the office is polite and knowledgable and they take my payment and organise my delivery”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Mrs Seed, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. We aim for only the best with our customers! All the best, The innergy team

Posted 10 months ago

“Local depot and superb, friendly service. Very helpful staff.”

Helpful Report

(York) - Posted 10 months ago

Hi Grant, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are super happy that you enjoy our service. We aim only for the best with our customer delight guarantee! All the best, The innergy Team

Posted 10 months ago

“Pleased with the service from this company.”

Helpful Report

(York) - Posted 10 months ago

Hi Granville-Edge, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 10 months ago

innergy Group Ltd is rated 4.9 based on 2,336 reviews