innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,362 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,362 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

Write Your review

Tell us how innergy Group Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

innergy Group Ltd 5 star review on 20th January 2023

19kg Commercial Propane Customer

11kg Propane Customer

All Driveways

innergy Group Ltd 5 star review on 15th December 2022

Lesley And Ian

innergy Group Ltd 5 star review on 8th November 2022

Michael Tempest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service form Clare!”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Simon, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 10 months ago

“very Jolly and helpful, comical and all round good egg. Clare is amazing!”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Dave, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We're really pleased that Clare in our Leeds branch was able to help! All the best, The innergy Team

Posted 10 months ago

“Beth Booth at Innergy is always helpful and easy to deal with. Cannot fault her with the response time.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Zak, Thank you for reviewing innergy and the service Beth provides you with. We aim to answer any queries quickly and efficiently, ensuring there aren't any delays in your gas orders. We're really pleased to hear that Beth was able to help! All the best, The innergy Team

Posted 10 months ago

“Honor and Clare are always great, and Clare has never thrown me down the steps for being late with my account. James C was great too, helping get my cylinders in and out of my vehicle. I cant really ask for anything more from innergy. Great service.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Dave, Thank you for taking the time to leave a review and rating our service a fantastic 5 stars, we really appreciate it. We're pleased to hear that our staff are always on-hand to help, whether that be physically putting cylinders in your vehicle or account queries and management! All the best, The innergy Team

Posted 10 months ago

“I always enjoy my visits to innergy as i am made to feel so welcome by the ladies on the desk. i can sometimes feel quite awkward in social situations, but never with the friendly atmoshere in the Leeds yard. Its a 100% for me. Thank you for making me feel at ease with you. The man in the yard James, cannot do enough for me either. You can tell it must be a great place to work as i have never had a poor experince.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Alan, Thank you for taking the time to leave innergy a review, we really appreciate your feedback. We're really pleased that our staff make you feel welcome and comfortable when visiting our Leeds branch and that your purchase is made as easy as possible for you! We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 10 months ago

“Absolutely brilliant guy Thanks Jimmy Lovely to talk to you. Sorted us out no problem”

Helpful Report

(Manchester) - Posted 10 months ago

Hi, Thank you for taking the time to review innergy and the service our depot manager, Jimmy, has provided you with. We're really pleased that we were able to help! All the best, The innergy Team

Posted 10 months ago

“Very knowledgeable staff, Sian is always welcoming.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Mark, Thank you for taking the time to review the service Sian has provided you at our Leeds depot and rating us a fab 5 stars. All the best, The innergy team

Posted 10 months ago

“Fab service as usual from Gary @ Goole”

Helpful Report

(Goole) - Posted 10 months ago

Hi Fiona, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 10 months ago

“always excellent service from Honor and Clare”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Craig, Thank you for taking the time to review our services at the Leeds depot and rating us a fab 5 stars. All the best, The innergy team

Posted 10 months ago

“Thanks For all the help. Jimmy was Great”

Helpful Report

(Manchester) - Posted 10 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from Jimmy at our Manchester depot. All the best, The innergy Team

Posted 10 months ago

“Excellent customer service from Niamh and Clare would highly recommend”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Shane, Thank you for taking the time to review innergy and rating us an amazing 5 stars! We're really pleased that you have received excellent service from our colleagues Niamh and Clare. All the best, The innergy Team

Posted 10 months ago

“these people that work on the desk are very polite, helpful and courteous. Sian, Clare and Honor are great fun, we have been given tea and and we couldn't have a better experience in a business. Five stars ladies.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Mick, Thank you for taking the time to review the service you received from our ladies in the Leeds office. We pride ourselves in Customer Delight and are really pleased to hear that you have received this in the service we have provided you. We try to make your ordering process and trip to our depots as welcoming and comfortable as possible and are really glad you enjoyed your hot drink! All the best, The innergy Team

Posted 10 months ago

“Both Honor and Clare are wonderful. Effiecient and polite. Excellent service”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Derek, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 10 months ago

“Clare & Niamh are great fun to be looked after by. We always have a laugh and a moan about life. excellent service always”

Helpful Report

(Leeds) - Posted 10 months ago

Hi John, Thank you for taking the time to review innergy and the service Clare and Niamh in our Leeds branch have provided you with. We're really glad that our staff are able to help and lift your mood! All the best, The innergy Team

Posted 10 months ago

“Wonderful service from Clare and James/. Was made tea by James and cake from Clare . Warm friendly service”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Simon, Thank you for your feedback, we really appreciate it. It's great to hear that our friendly team were able to help - even offering tea and cake! All the best, The innergy Team

Posted 10 months ago

“Always excellent service from Clare and Honor”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Mr Singh, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 10 months ago

“Clare sorted my nuts out for me for my regulator! Very fast and excellent service. I would definately recommend.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Shane, Thank you for your review. We're really pleased that Clare was able to help get you the parts you needed in order to get you up and running! We look forward to seeing you again. All the best, The innergy Team

Posted 10 months ago

“Great service and how amazing Honor and clare are”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Colin, Thank you for for taking the time to review innergy and the amazing feedback for our colleagues Honor and Clare. We really appreciate it. All the best, The innergy Team

Posted 10 months ago

“Always brilliant service. Team are efficient and so friendly.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Joanne, Thank you for taking the time to review innergy and giving us an amazing 5 stars. All the best, The innergy Team

Posted 10 months ago

“Excellent service”

Helpful Report

(Leeds) - Posted 10 months ago

Hi John, Thank you for the fantastic review and 5-star rating. All the best, The innergy team

Posted 10 months ago

innergy Group Ltd is rated 4.9 based on 2,362 reviews