innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,362 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,362 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 20th January 2023

19kg Commercial Propane Customer

11kg Propane Customer

All Driveways

innergy Group Ltd 5 star review on 15th December 2022

Lesley And Ian

innergy Group Ltd 5 star review on 8th November 2022

Michael Tempest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very positive experience when I called up with an enquiry with this company! Keeley and Honor were a massive help in assisting me with my questions. They were unbelievably patient and had great communication skills! I highly recommend this company and their products.”

Helpful Report

Posted 6 months ago

Hi Jessica, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. Many thanks for taking the time to review innergy and the service Keeley and Honour provided. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 6 months ago

“Always deliver when they say they will. Very helpful and always professional”

Helpful Report

(York) - Posted 1 week ago

“As a potential new customer I made an enquiry with several questions about small propane cylinders which resulted in an exchange of several emails and phone calls. Each time I received a quick, friendly and helpful response from Clare Stenton, giving the exact information I wanted and will soon be calling into the Goole depot as a direct result. Great customer service like this really does count.”

Helpful Report

(Leeds) - Posted 2 weeks ago

Hi Graham, Thank you for your feedback and the amazing 5 star rating! We're really pleased that our expert team were able to advise you and provide you with all the information you needed so quickly after you had enquired. We're honoured we could help and look forward to working with you! All the best, The innergy Team

Posted 2 weeks ago

“Excellent service called for tech support Keeley did her up most to get the problem solved. Will be exchanging gas bottles with this Company.”

Helpful Report

(Leeds) - Posted 3 weeks ago

Hi Anthony, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We really appreciate your feedback and are pleased to hear that Keeley was able to help! All the best, The innergy Team

Posted 2 weeks ago

“Fantastic personal service from the Leeds branch of innergy. They remember who you are and they have gone out of their way to get me out of a bind a few times. You feel very much looked after. Would not move to another supplier for anything.”

Helpful Report

(Leeds) - Posted 3 weeks ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Leeds depot. All the best, The innergy Team

Posted 2 weeks ago

“The young man who delivered in the freezing cold is to be thanked by us and your goodselfs!!”

Helpful Report

(Goole) - Posted 4 weeks ago

Hi Mrs Dodgson, Thank you for reviewing innergy and the service our driver, Sam, provided you with. We're really pleased that we were able to help and provide you with the gas that you very much need during this cold weather! All the best, The innergy Team

Posted 2 weeks ago

“Always receive excellent customer service from Innergy staff, cannot recommend high enough”

Helpful Report

(Leeds) - Posted 4 weeks ago

Hi Stuart, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 2 weeks ago

“Great service!”

Helpful Report

Posted 4 weeks ago

“I had the pleasure of placing an order with Clare today. I had to ask a favour about my account that she agreed to, which made a lot of difference to my day. I have used innergy as my gas supplier for many years and sometimes its like an old friend answering the phone. My order was dealt with swiftly and we had a chat for a while, it was almost like a therapy session. She is funny, kind and thoughtful. She makes me laugh and really lifted my spirit today. Clare is an asset to your business and I was very grateful for the time she allowed me to take today. Five Stars”

Helpful Report

(Leeds) - Posted 4 weeks ago

Hi Tristan, Many thanks for taking the time to review innergy and the service Clare has provided you with. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 2 weeks ago

“I love this company! Always really friendly and helpful, and the order is delivered when they say. Would definitely recommend!”

Helpful Report

(Dewsbury) - Posted 1 month ago

Hi Sue, Thank you so much for the amazing feedback! We're really pleased that we have been able to help with your LPG needs! All the best, The innergy Team

Posted 1 month ago

“I have run paast these guys for years never knew what they did, needed a gas bottle for my fire that hadnt used in years, google nearby stockists and Innergy came up just down road in Morley, rang them up very helpful explained what i needed and gave clear pricing, went and picked it up, friendly helpful staff, straight forward no fuss, have exchanged bottle quite a few times now, the thing i do like is the emails you get warning of price increase, i dont know if they are the cheapest around my area but in this day and age of any fuel type no one will be loads cheaper, these guys make it east so i will stick with them, Daz from Morley LS27”

Helpful Report

(Leeds) - Posted 1 month ago

Hi Darren, Thank you for your amazing feedback and the brilliant 5 star rating! We're so pleased that the ordering process was made simple and hassle-free and are glad that we could help you with your LPG needs! We look forward to continuing to work with you. All the best, The innergy Team

Posted 1 month ago

“I’m very happy with all the staff members I’ve spoken to over the time I’ve dealt with you. The drivers go out of their way to accommodate Individuals needs. Many thanks Roy Pimlott Castle Hill Park”

Helpful Report

(Manchester) - Posted 1 month ago

Hi Roy, Thank you for taking the time to review innergy and the service we have provided you with, we're really pleased that our team in the offices and our friendly drivers were able to help. All the best, The innergy Team

Posted 1 month ago

“Best prices found, but topped with an amazing delivery service. Thank you innergy”

Helpful Report

(Leeds) - Posted 1 month ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are super happy that our prices remain competitive whilst providing brilliant service! All the best, The innergy Team

Posted 1 month ago

“Delivery excellent very polite and friendly driver.”

Helpful Report

(Manchester) - Posted 1 month ago

Hi Christine, Thank you for reviewing innergy and the service our delivery driver provides. We also appreciate the amazing 5 star rating! All the best, The innergy Team

Posted 1 month ago

“Always polite with excellent service”

Helpful Report

(Goole) - Posted 1 month ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 1 month ago

“The staff are a real asset to the company. Everyone I dealt with without exception were polite friendly professional and courteous. I would have no hesitation in recommending the company based on my experience. Thank you a pleasure tobdeal with. Xx”

Helpful Report

(York) - Posted 1 month ago

Hi Carol, Thank you for reviewing innergy and giving us an amazing 5 stars! We really appreciate your feedback and are so pleased that we were able to help! All the best, The innergy Team

Posted 1 month ago

“Very helpfull indeed”

Helpful Report

(Leeds) - Posted 1 month ago

Hi John, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 1 month ago

“EXCELLENT service from all the staff .”

Helpful Report

(Manchester) - Posted 1 month ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 1 month ago

“Always friendly and helpful on the phone. All the delivery men are polite and efficient. They replace the covers on the gas bottles and make sure the gates are shut properly. I’m very satisfied with this reliable company with the personal touch. Thankyou”

Helpful Report

(Manchester) - Posted 1 month ago

Hi, Thank you for reviewing innergy, we really appreciate the 5 star rating! Our drivers always try to take extra care when delivering and we're pleased to hear that you've been happy with our service! All the best, The innergy Team

Posted 1 month ago

“Very fast and professional service, the member of staff I spoke to was courteous and helpful, the delivery driver went out of his way to place the gas canisters exactly where I needed them. Highly recommended company.”

Helpful Report

(Goole) - Posted 1 month ago

Hi, Thank you for taking the time to review innergy and the service we have provided you with. We're really pleased that our team were able to help and your gas was placed exactly where you needed it! All the best, The innergy Team

Posted 1 month ago

“Great service across the board. Staff friendly and helpful and prices always competitive.”

Helpful Report

(York) - Posted 1 month ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from us! All the best, The innergy Team

Posted 1 month ago

innergy Group Ltd is rated 4.9 based on 2,362 reviews