Campervan Tours Reviews

Name: Campervan Tours
Rating: 4.87

4.9 Rating 231 Reviews

99 %

of reviewers recommend Campervan Tours

Company Reviews

Metrics

Info

4.9

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0800 6889688

Campervan Tours 5 star review on 27th October 2023

Donna Alward

Campervan Tours 5 star review on 26th September 2023

Rosamund Smith

Campervan Tours 5 star review on 24th July 2023

David Kram

Campervan Tours 5 star review on 23rd June 2023

Ruth Geale

Anonymous

Anonymous // 01/01/2019

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“Good company to deal with. We hired a camper for a holiday trip to the UK. We were picked up and driven to get the camper. The camper was in great condition, ready to use,with everything we required. Being over seas visitors, it was great that bedding, towels etc were included. The staff were professional and friendly, we got what we paid for. My only comment was that it took nearly two weeks to receive our bond back, but it was paid in full, and without issue.”

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Posted 7 years ago

“I would highly recommend campervan tours to anyone who needs to hire this type of vehicle. The best fuel economy, the best service with the pick up and drop off at the airport, and the easiest vehicle to drive with free places to stay all over the uk. I have hired from two companies and this one is definitely the better of the two. I really can't recommend them highly enough and wouldn't hesitate in hiring from them again.”

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Posted 7 years ago

“Our experience with Campervan Tours was faultless. Booking the campervan, taking delivery, and returning the van was trouble free and the staff were very helpful and friendly. Overall our 4000 mile adventure around England, Scotland, and England was an amazing experience in our little van.”

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Posted 7 years ago

“A fantastic almost 4 weeks touring UK with absolutely NO problems! Great service, communication and follow-up by all CVT staff involved; could not have asked for a better experience. I have no hesitation in recommending CVT to any person contemplating such a trip, and happily award them Five Stars. ***”

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Posted 7 years ago

“I don't know why these places are not on *** when they are so special! I am a single mum on a budget and I absolutely had to explore places that could not be reached by train, and this was the way to go. You've your full accommodation nightly, can go where you please,such easy driving in these stable smooth cars, great beds and cooking facilities and TV to boot! We also had a shower and loo. Now I, not having driven anything other than a small Hyundai, was pretty damned worried, esp as your UK roads are much thinner than our Aussie ones, but I was settled in 15 minutes and cruising along like I owned the thing in 20! We were able to book in to some sites ahead of time as I'd worked out a pretty full itinerary, but others, right on Easter, we were able to ring from an hr away, and this van, only about a foot longer than a long delivery van, was accepted everywhere. We easily even parked at ***, service points etc. My campervan was the Tribute 670, auto/manual, and of course diesel run, 600 miles to a tank, and we were on the road for three weeks and over 9,000 miles. The two back couches turned into a wonderfully comfy double bed and we kept it like that and simply sat up front in the swivel driver and passenger chair to sit at the table or watch TV. Three powers - elec, gas and battery, and the leisure battery of course ran the fridge and stuff when it had to. We were supplied initial introductory wifi, but that didn't last long as I uploaded lots of photos, . When lights on you had the TV and dimmer lights back beds, and our gas tank was still full after three weeks - I used it a lot for cuppas and about half the trip cooking or reheating food. Plenty of space to store stuff. Food up front, clothes down the back, and me never using one before found everything easy! The toilet, I liked it, not an issue, easy to empty, not as disgusting as I thought it would be, water tank - hint, fill regularly or take a book to read while you fill an empty tank - easy, and what else is there? Nothing, just bliss in the road and value for money! I'd recommend a couple of tea towels and a towel for shower floor, but the moveable toilet and sink are brilliant, and space under bed/couches in back also good. I'm actually waiting to hear from the owner as to how I can get one secondhand sent to me here in Oz cos they're four times the price here and I loved this van! If I can drive it, anyone can. I want to say too that *** who met us and helped us, was and is divine, he connects so well and has a wonderful affable, friendly and helpful manner. Brilliant! One more tip if you don't know the UK well, Cornwall roads are tight so be careful, and western roads gave tiny gutters/kerbs that if you knock you'll skid off and can slide, rather than just bump away from. Saw it happen to cars ahead of us and happened to myself and it's effing scary, esp if a car is coming the other way, so watch the western roads, Devon, Cornwall, and Plymouth areas. Everywhere else absolutely fine. Loved my Tribute, loved the company, loved the assistance. Thank you *** and ***. You made it a wonderful way to travel. Now can you do something about my horrendous jet lag?”

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Posted 7 years ago

“Great costumer service Great help when need Best value online renting for my opinion.\nPersonally I'll be back again next camper hiring.\n\nI'd just recommend the company to set the drop off time later during the last renting day,\nBut they were flexible with me anyway.\n\nThanks guys,\nRegards,\n\n***.”

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Posted 7 years ago

“Happy with customer service and order procedure. We had a very enjoyable trip. We would recommend Campervan Tours to others.”

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Posted 7 years ago

“Firstly a big thanks to *** and *** for their expert hand over and hand back and *** for his professionalism.\nWe chose Campervantours primarily because they offered a "no hidden extras" van hire.\nThe whole experience far exceeded our expectations bearing in mind we had never done anything like this before.\nThe van was a 2015 VW TD5 auto.\nIt was spotless and did not miss a beat for the whole 3 and half weeks. We covered, absolutely stress free, over 2000 miles.\nThe couple of times we contacted *** with questions, he responded immediately and answered our query. We were so impressed that we extended our hire for two days while on the road. This was made very easy for us to arrange. \nWe are already planning a return trip to the UK next year and will definitely be hiring a camper van from these guys again.\n*** and ***\n***\n”

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Posted 8 years ago

“Fantastic service on pick up and collection. Lots of help whenever I had questions. Will definitely be using this company again (soon!)”

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Posted 8 years ago

“Both Pick up and return were fast and flexible. As important the van was as described, in great condition and clean.. I would hire again.”

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Posted 8 years ago

“If you can advise changes in your pickup point and contact it would be helpful”

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Posted 8 years ago

“I found campervantours.com a very professional company to do business with. Nothing was too much effort and they met and exceeded our expectations. Their website, local knowledge, personal support, the vehicles, making payments and follow-up can't be faulted. I would not hestate to recommend this company. Thanks again Martin for taking the worry out of our 6 week UK driving holiday. \n***”

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Posted 8 years ago

“The entire experience from initial order, pick up in London to final hand over was done professionally with attention to detail. The van was delivered to us by your staff who were most friendly and helpful in the advice they gave us.\nIt was a pleasure doing business with your company and we would not hesitate to use your company again”

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Posted 8 years ago

“customer service excellent, vehicle excellent, equipment excellent, check in and out hassle free.\nOnly improvement is a detailed statement sent to our email of deposit - deductions + balance paid back into our account.\n\nwould use this company again without hesitation.”

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Posted 8 years ago

“Fantastic service - just as advertised. We hired the Ford Transit Van (2 people) from *** for a 4 week period to travel around England, Scotland etc. We took a leap of faith that what we had paid for would be delivered. It was great. We were picked up at Heathrow and then returned to Heathrow at the nominated times. The van was well fitted out with gas stove, small fridge and microwave. Even a sound system and mood lighting. This little campervan saved us a small fortune as you could use the microwave and get great "microwave only" meals from Tesco, Iceland etc for as low as 2 GBP per meal each. Massive savings when you consider how much it costs to eat out every meal. Great added value with a GPS, wireless modem as well caravan park location books included. As advertised - the Ford Transit Van does not have head room (you can't stand up in it) but for the economy price of hiring the van we quickly adapted to ways around this. A small awning to cover the doorway for when it rains would be great. We are definitely rebound customers and look forward to our next service delivered by Campervan Tours. Thanks heaps for allowing us an adventure with the security of great back up service.\n*** & *** \n\n”

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Posted 8 years ago

“I found *** to be very helpful and take the time to be sure all my needs where looked after.\nVery pleased with their Customer Service.”

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Posted 8 years ago

“I would have no hesitation in recommending this company to anyone looking to hire a motorhome.\nWe were picked up from our Hotel as arranged on time. \nThe van was ready on time and was only 12 months old.\nThe van was clean and supplied with everything as stated by the company.\n We were given a support contact number to ring, if we did have any issues. \nWe did not have any issues with the van and did over 3000 miles with it.\n\nIf we come back to the UK in the future, we will contact this company to hire another van from them, thanks ***.\n”

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Posted 8 years ago

“very good service, i would highly recommend these guys, the campervan was awesome didn't miss a beat and was in great condition . *** was great with email for the set up and when we needed to upgrade, he was clear and very fast response *** was our london contact and he was great explained everything as well as going above and beyond helping us with some of the great road rules of the uk like the yellow junction box rules. you must use them for your next camper holiday you wont be disappointed ***”

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Posted 8 years ago

“Everything went very smoothly from start to finish had a few problems with recharging the gas bottle as *** don't provide this service any more swop bottle would be easier.”

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Posted 8 years ago

“We received excellent service from booking through to dropping off the van and it was a pleasure dealing with *** & *** who went the extra mile to assist us. Although the *** was cosy for a family of four, it was a great vehicle and worth compromising space for versatility. Thanks a lot team for a great experience - we plan to do some more camping in the *** and would definitely choose Campervan tours again. The ***, ***”

Helpful Report

Posted 8 years ago

Campervan Tours is rated 4.9 based on 231 reviews