Campervan Tours Reviews

Name: Campervan Tours
Rating: 4.87

4.9 Rating 231 Reviews

99 %

of reviewers recommend Campervan Tours

Company Reviews

Metrics

Info

4.9

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 6889688

Campervan Tours 5 star review on 27th October 2023

Donna Alward

Campervan Tours 5 star review on 26th September 2023

Rosamund Smith

Campervan Tours 5 star review on 24th July 2023

David Kram

Campervan Tours 5 star review on 23rd June 2023

Ruth Geale

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a very smooth trip. Everything ran like clock work. Everyone was very helpful, not that we needed much help. \nYes I will recommend you to others and would use you again.”

Helpful Report

Posted 7 years ago

“We are very happy with the facilities in the van, the easy driving, everything was perfect. The only tiny thing was the electric connection cable - on a few occasions it wasn't long enough to reach the boxes in some caravan parks. 5-6 metres more would be perfect. But it's only a tiny thing. We love the VW T5 !!”

Helpful Report

Posted 7 years ago

“We were really impressed with the whole service thank you, from dealing with you by email, as in queries we had, you made the whole process very easy.\n\nA big thank you to ***. Lovely guy, very clear in the whole procedure, what was important to know, fitted in with us when we changed the time we wanted to return the vehicle. Really enjoyed him. Much appreciated!\n\n***”

Helpful Report

Posted 7 years ago

“As an overseas customer, I was completely satisfied with service I experienced in hiring a vehicle for 28 days from Compervan Tours.\nFrom my 1st contact with Campervan Tours 10 months before my tour, then all of my enquirees and questions were promptly answered.\nMy wife and I (senier retirees) had a wonderful holiday in a Campervan that was completely modern, dependable and more tan adequately equiped.\nBeing foreign visitors, then pickup and drop off of vehicle in London was a breeze due to the courtious nature of staff and customer service provided during the course of our trip was prompt and reliable.\nThe whole hiring experience was easy and stress free.\nI would certainly use this company again and have no hesitation in recommending Campervan Tours to anyone especially if being a non UK resident.\n***”

Helpful Report

Posted 7 years ago

“Hi ***, thanks for all your help, service from kesh and yourself was great. The only thing that I would suggest, would be better pillows. But I understand that this is very pesonal. Please do not take this as a criticism. As we thought you guys were awesome. Thanks ***”

Helpful Report

Posted 7 years ago

“We hired a VW campervan at the last minute for a 19 day honeymoon trip around France and Spain after our T2 campervan failed it's MOT. The service provided could not have been better, *** was really helpful on the phone and *** who handed the van over to us was great and very professional. They even remembered it was for a special trip and left us a 'congratulations' card in the van which was a lovely touch. The van itself was in great condition, low milage and well converted. They provide everything you could need for your trip as well. We'll definitely be using this company again.”

Helpful Report

Posted 7 years ago

“Suport and help when booking to ensure I got the right van.\n Helpful advice when picking up van,as I hadn't camped in UK before.\nCost was very reasonable \nStaff professional friendly and available for assistance.\nThe van was well equipped and easy to drive.\nI had so much fun thankyou”

Helpful Report

Posted 7 years ago

“The campervan drove very well, easy to maneuver. The pick up was done very professionally and friendly. *** was great, nothing was to much trouble. The van was well equiped and everything work well.”

Helpful Report

Posted 7 years ago

“Everything went great from day one. Met by *** to changeover vehicle on departure. *** his mechanic explained clearly the navigational equipment. *** thoroughly went about explaining how all the van worked. Our personal experience was very good and the VW camper was comfortable good value and did not miss a beat. Our vehicle space was great. If anyone is thinking of hiring a van I would say that this company is excellent. Our 24 day hire had some funny moments but a great journey. \nWell done *** and your team.\nThanks\n***\n\nPS: We'll be back again.”

Helpful Report

Posted 7 years ago

“For starters.. We wish to inform future Kiwi and Aussie customers, that the company Campervan Tours owned and managed by ***, is 100% genuine. We could not have found a more honest , upfront , obliging person with outstanding comunication as *** has been. His crew *** were extremely welcoming and informative and on time with delivery and collection of the camper van We would have had no hesitation in awarding 5 stars as far as *** and his company Motorhome Tours goes, regarding honesty and committment. \n However we regretably have given 4 stars for the following reason.\nWe hoped to rent a camper van from *** to tour the UK. *** was extremely upfront and said he had none available as they had all been rented out. *** contacted us and said he was prepared to build a new camper for us which would be ready in 3 months. *** kept his word and had not even seen the camper when we picked it up at Heathrow.The Ford Transit was 100% reliable, comfortable to drive and economical over the 2 month period. HOWEVER Being the first users of the new camper conversion, we expected the possibility of a few teething problems. We were disappointed there were numerous constructions and layout problems. We informed *** during our travels. *** immediately went out of his way to correct some of the problems and we knew he would put the other problems in order once we returned the van ready for the next renters.People who are concerned they may not get their security bond back need not worry if you have kept your part of the deal. *** refunded our bond, and our out of pocket expenses the very next day.after returning the van. \nWe would have absolutely no hestitation in recommending *** and his crew and company Camper Van Tours. to potential renters. \nWould we rent again from ***. ......CERTAINLY”

Helpful Report

Posted 7 years ago

“Great people to deal with. Could not do enough for us. Their little "extras" in the van made life far easier when travelling. The campervan was in excellent condition. Would thoroughly recommend this company for your campervan holiday.”

Helpful Report

Posted 7 years ago

“I don't give 5 star ratings lightly, but in this case its well deserved.\n Apart from an immaculate turned out vehicle and the little extras like a mobile phone and a well thought out kitchen utensil package, the service we received from *** was way and beyond above expectations.\n\nA big fat 10/10”

Helpful Report

Posted 7 years ago

“awesome little van (vw t5), simple as to setup and use. nav and phone options are a big winner.\nkesh did an awesome job with hand over and final return, super easy to get along with, and even dropped uss and all our gear off at the train station.\ncheers”

Helpful Report

Posted 7 years ago

“Very happy with hand over and returned of van we had a great trip ,would have been helpful if we had a small table to use out side,”

Helpful Report

Posted 7 years ago

“We hired the small campervan, travelled around Europe and UK for 4 months. We had a fabulous time, this campervan was easy to drive and the mattress was hard but we got it used and slept well almost every night. Biggest issue was the deep cycle battery, it doesn't stay full very long, approx 10mins.\nCustomers service were excellent service, they would response quickly when issues arise. \nWe would hire them again”

Helpful Report

Posted 7 years ago

“From the time of contacting Campervantours for information through to payment for the hire all went smoothly. Emails were answered quickly. \nThe two staff members we dealt with while picking up and returning the van were excellent with great sense of humour. If we ever return to the UK for a holiday we would use their services again”

Helpful Report

Posted 7 years ago

“The logic of the storage areas could be improved and maybe a few cardboard boxes could be provided for the storage under the back seats (we organised some from the local supermarket), so the items don't slide around while driving. However, the car was clean and well equipped, the LED lights excellent, so there are no complaints here. The location of the water canister is a little hard to access, but again, this is very minor. Just as feedback to you. The van was in excellent condition, and drove well. Your customer service was excellent, second to none! I would highly recommend your company and service. Maybe a little better information on how to meet your staff at the train station early in the dealings as we did not receive the email with *** phone contacts. But all went well at the end!”

Helpful Report

Posted 7 years ago

“Everything was as we expected and wanted.\nWe were pleased with all aspects from booking pick up return and the way they delivered us to airport at the end.\nWe would have no hesitation in recommending your services to others in Australia.”

Helpful Report

Posted 7 years ago

“Hard to find fault, however for long term hire, a change of linen would be nice, hard to wash and dry sheets in a days travel. Plus bigger towels would be appreciated.\nA small picnic table would have been useful too.\nThat's all we can find fault in.\nThe entire experience was fantastic from the booking, requested information, the delivery of the van and pickup. The quality of the camper was great.\nA Fantastic holiday, more than happy to recommend Campervan Tours to anyone.\nA great experience. Thank you!”

Helpful Report

Posted 7 years ago

“use plastic wear for crockery, it wont rattle as much when driving over rough roads, makes for less stress. the rattling gets on ones nerves after a while.”

Helpful Report

Posted 7 years ago

Campervan Tours is rated 4.9 based on 231 reviews