Campervan Tours Reviews

Name: Campervan Tours
Rating: 4.87

4.9 Rating 231 Reviews

99 %

of reviewers recommend Campervan Tours

Company Reviews

Metrics

Info

4.9

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0800 6889688

Campervan Tours 5 star review on 27th October 2023

Donna Alward

Campervan Tours 5 star review on 26th September 2023

Rosamund Smith

Campervan Tours 5 star review on 24th July 2023

David Kram

Campervan Tours 5 star review on 23rd June 2023

Ruth Geale

Anonymous

Anonymous // 01/01/2019

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“We would recommend Campervantours as we were very satisfied with the order procedure, friendly customer support, the Motorhome, its fit out and facilities. \nHowever, Campervantours should warn customers when hiring a van in winter, where the van has LPG central heating, that compatible LPG outlets (BP only) are only found in a few Motorway Service centers and there are no outlets in Ireland.”

Helpful Report

Posted 8 years ago

“The introduction to the vehicle by *** and *** was good and they covered all important aspects of the van. In my (humble) opinion if you want to go from Good to Great address the following:\n- non stick pans coupled with metal kitchen tools. All the land were badly scratched and verging on unhealthy with regards the non stick coming off (carcenogen). Recommend replace pans and replace metal tools with either plastic, rubber or wood but ideally bamboo as they are much more hygienic. \n- bottle opener. Van needs a corkscrew. \n- 1 x tea towel for more than a week away is not enough. Increase to two and replace Fairy washing up liquid with more environmentally friendly option. (Grey water often ditched straight into the ground). \n- fridge in our van was playing up (too cold on gas and not cold on mains). Reported to *** at the end but it did make us wonder when the fridge had last had an overhaul. \n- new fresh water hose pipe. Nice to see a new pipe but the fixed fitting at water end meant it couldn't be left 'hanging' and had to be continually tended which was frustrating when doing a big fill up. \n- cleanliness. The van had been given a rudimentary clean but needed more of a deep clean to get rid of greasy dust in vicinity of the galley area. \nOverall however, would still recommend Campetvsn Tours to friends travelling to UK fm NZ and will use them again too. Next time though I will bring my own corkscrew (just in case...!).”

Helpful Report

Posted 8 years ago

“We had a great stay in the Camper Tribute 669, thank you very much”

Helpful Report

Posted 9 years ago

“my wife and I would like to thank *** and the team at campervantours for the most memorable driving tour around the UK and Ireland taking in the sights and sounds of these 2 countries steeped in history.Our home on wheels was the ideal vehicle to follow our champion All Blacks around and show our support,as well as mingling with Locals and Rugby fans from near and far.The T-line 590 was a pleasure to drive and has been added to my xmas wishlist ,Once again a big thank you to all the Team and have a safe Xmas and a prosperous New Year”

Helpful Report

Posted 9 years ago

“I did submit an email to campervan tours, about two small problems I encountered, but I hope that this will soon be resolved”

Helpful Report

Posted 9 years ago

“The van was very clean and we got a comprehensive hand-over. The kitchen had some essential bits missing, which we bought in order to create a funcionting kitchen (no bottle opener/cork screw, potato peeler, chopping board, coffee pot) We were given two double duvets, despite the fact that we were a family with two children and no flexibility in changing the double to two singles. And finally, we were only told at pick-up that we can't return the van on a Sunday after 4.00, so had to change our ferry booking last minute. We van was clean, in good condition and everything worked.”

Helpful Report

Posted 9 years ago

“We hired a VW Camper van from this company. The van was in superb condition. It was really well equipped. Bedding was excellent. Level of service was outstanding.”

Helpful Report

Posted 9 years ago

“We had the Ford Transit Campervan for 79 Days and found it to be a very reliable vehicle in Every Way. It is Low profile which had advantages when trying to find Carparks which often had Height Barriers that would have prevented higher vehicles from entering. The Team at Campervan Tours were very helpful and you could not wish for a better Company to deal with.”

Helpful Report

Posted 9 years ago

“We had a wonderful experience. The van was kitted out better than our expectation. The van was immaculately presented, the staff were helpful, knowledgeable and considerate. They were integral in making our holiday an unqualified joy. Only problem was it was not long enough.\n”

Helpful Report

Posted 9 years ago

“Excellent service throughout from booking the campervan from Australia, pick up at Heathrow and support throughout. Customer service a benchmark for quality.”

Helpful Report

Posted 9 years ago

“Our lead up to booking, hiring and collecting our vehicle was fantastic.\nCommunication was extremely good and very helpful. Information provided was well detailed and clear.\nWe were a little disappointed that we didn't in fact get the vehicle that we had booked, a VW T5. We were given a VW T1 as the other was not available on the day.\nWe have not received any communication/information since the return of the vehicle, regarding deductions made from our deposit. We would like to have these for our records.\nOverall we were satisfied and enjoyed our travels and the ease of driving and "camping" in the vehicle”

Helpful Report

Posted 9 years ago

“Coming from overseas, it would have been nice to have been supplied with a tea towel and towels for each person, rather than having to buy them. but other than that the van was adequately equipped for two people.\nThe van was economical to run, easy to manage, and the service by the staff at Heathrow was excellent - they were very friendly and obliging and we would certainly recommend the company to other people.”

Helpful Report

Posted 9 years ago

“Great service - would use again!”

Helpful Report

Posted 9 years ago

“excellent service from ***( he's a real character!!) and ***. our campervan was very comfortable and everything i expected ( few minor probs with fittings which were no fault of campervantours.)\nexcellent to drive and quite economical.\ni have used campervantours before and will do so again....highly reccommended”

Helpful Report

Posted 9 years ago

“Information provided in email responses during enquiry/booking phases of the deal was sometimes lacking in sufficient detail and the telephone communications were unnecessarily 'drawn out/imprecise' in addressing the related topic, but overall the dealings on a personal level were excellent, very friendly and most efficient.”

Helpful Report

Posted 9 years ago

“The only minor point I would make is around being told one thing at point of sale and the reality being slightly different once making final arrangements at the depot (eg pick up/return times) but this was all very easy to resolve. The campervan itself was perfect and we'd definitely use Campervantours again.”

Helpful Report

Posted 9 years ago

“The personal service we received was great but there were too many things broken or not working properly on the van to award 5 stars”

Helpful Report

Posted 9 years ago

“Great company to deal with, emails were promptly answered. Vehicle was brand new, excellent to drive, the only things missing were a brush and shovel for the floor, maybe toilet roll and condiments to start the trip with, a larger water tank would fit in the space provided and make it easier, all of which we left for the next users of the van, hope they stayed in as we found these few things handy and didn't need to take them on with us any further.”

Helpful Report

Posted 9 years ago

“The Motorhome was brilliant, it's such a good idea if you haven't done it before. We had the Autoroller707 and everything about it was easy to use and operate etc.\n\nFrom initially looking to booking with campervantours *** helped out massively with making sure we had the most appropriate offer and really answered all our queries. \n\nWe broke down on the M4 from a burst tyre, the service we received from *** was second to none, he really helped coordinate what we needed to do and we were back on the road in an hour and a half. Absolutely fantastic, thank you!\n\nGas bottle and water provided lasted well and with little effort to refill the water.\n\nThe only constructive feedback I would give is that perhaps a run through of any current damage to the vehicle be done between both parties before leaving, and perhaps more knowledge on what works without mains plug in e.g. we couldn't use the kettle etc as the battery/leisure battery only operated lights.\n\nWould recommend to others and looking forward to booking one again!\n\nThanks, ***”

Helpful Report

Posted 9 years ago

“Everything worked perfectly; the van was brand new and a pleasure to use, and the customer service was excellent”

Helpful Report

Posted 9 years ago

Campervan Tours is rated 4.9 based on 231 reviews