Heylo Reviews

Name: Heylo
Address: Heylo Ltd., 81 Tinshill Lane, Cookridge, Heylo Ltd., 81 Tinshill Lane, Cookridge, North Yorkshire
Rating: 4.54

4.5 Rating 698 Reviews

89 %

of reviewers recommend Heylo

4.5

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Heylo:

Making keto and low carb fun, tasty and simple. Discover our online shop full of trusted keto and low carb brands and free keto lifestyle tips.

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Heylo 5 star review on 19th October 2024

Tamia Cousillas Barrella

Claire O'Meara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am slowly working my way through the bread bundle and I can honestly say that I have been pleasantly surprised at how lovely this low carb bread is. Most low carb bread is dry and hard but this is so soft and tasty. The raisin bread is delicious spread with cream cheese or just butter. I will definitely place another order but I’ll have to be careful as it’s sooo moreish😋😋😋”

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Posted 7 months ago

“At last, low carb bread that really tastes like real bread. The rolls are lovely and soft and the Cinnamon Raisin bread is to die for, will definitely be ordering again, have to try the bagels”

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Posted 8 months ago

“Loved the white bread, it brought toast into my life again. I’ll toast to that. 🤣 I just ordered other products and of course, more bread.”

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Posted 8 months ago

“Thought i was chewing rubber”

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Posted 8 months ago

Very sorry to hear you felt that and it's quite unusual feedback as we get 1000's of great reviews from customers who love the bread! We'd be more than happy to send you a different type incase you prefer that :>) please just contact us at heretohelp@weareheylo.com

Posted 8 months ago

“Found the bread and rolls chewy and quite tasteless. Very disappointed. The bread was ok if it was toasted with jam on. I looked forward to receiving the items, but I will not be ordering again.”

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Posted 8 months ago

“Tho the slices are small, it is very very filling, & at .3 carbs per slice one can easily have 2/3 slices guilt free! I'm not a fan of seeded bread but this was extremely tasty. My chap loved it & its been a go-to for him for a tasty breakfast. I will certainly buy again & we'll done. This is the BEST low carb bread we have tasted (& we have tried lots!) I felt at first that the price was high but as you don't eat much of it to feel fuller, it's quite reasonable. I would heartily recommend.”

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Posted 8 months ago

“Great quality compared to other low carb breads. I would place orders regularly if we had better deals like free postage for orders over a certain eg £40”

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Posted 8 months ago

“Love all your products !! Customer service fantastic also , no longer feel guilty having a bacon sarnie in the mornings xx”

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Posted 8 months ago

“I totally love it! Your products make keto so much easier, thank you for that! I'm looking forward to my next order coming!”

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Posted 8 months ago

“Been missing bread since starting Keto. Have tried other brands but heylo is the best one so far. Enjoyed boiled egg and toast this morning.”

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Posted 8 months ago

“Delivery arrived quickly. Customer service tops. But...I'm really sorry. The Subs were incurtable. Too, too chewy. Even tried toasting them Still couldn't eat them. Packet was binned. White sliced bread. Again very chewy. As I tried to eat, it was spongy and watery... Although, as I needed to eat some, I have been smothering it, when toasted, with fillings. I am really sorry to write this review. But perhaps some change in the recipes require tweaking... I am on a keto diet and wanted to enjoy the breads. But!!!! I also bought the brown seeded sliced bread...Really good!!! I have only started it today. I will definitely be reordering this! The texture and chewability very good...and I really enjoyed!!”

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Posted 8 months ago

Thanks for your feedback - we appreciate all comments which help us perfect recipes. We're sorry to hear that you didn't enjoy the Lighter White as many of our other customers do, but great to hear that you're enjoying the Artisan Seeded Loaf. :) If you feel there was any issue with the quality of our bread, please don't hesitate to get in touch. Thanks, Heylo Team

Posted 6 months ago

“Didn't get it”

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Posted 8 months ago

Hi - very sorry to hear that as it is very unusual - can I ask, did you contact us at heretohelp@weareheylo.com to let us know? We always ensure every customer issue is fixed and orders delivered :>) we look forward to hearing from you - Heylo x

Posted 8 months ago

Hi, We're sorry Royal Mail let us both down in this way and hope you were satisfied with the replacement items we sent. Kind regards, The Heylo Team

Posted 8 months ago

“I toasted my 2 slices of white but found it very dense and had no taste for me. You delivery and notification was excellent but sorry didn’t enjoy the bread”

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Posted 8 months ago

“Taste amazing, rolls and bagels perfect, slices of bread a little on the small side but taste great and toast really well. Perfect with scrambled egg! Yet to try the crackers but they do look delicious. Will be doing a regular order”

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Posted 8 months ago

“I read all the good reviews about this bread, but l just didn't like it.”

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Posted 8 months ago

“Excellent product, tasty and healthily nutritious.”

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Posted 8 months ago

“I ordered the trial bundle just to see if the product was any better than others I have tried. Delivery was very good and fast. Unfortunately, everything else was not Firstly, the packaging has this new seal which is terrible as once opened it never seals again. Secondly, the consistency of the all the products is not as it should be and is either very chewy (for the brown stuff) or too slimey for the white products. Having said that, I do commend Heylo for at least attempting to provide several products and option. I fed everything to the birds and foxes in my garden.”

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Posted 8 months ago

Thanks for your feedback - we do appreciate all comments that help us improve. We're sorry to hear that you didn't enjoy your Heylo order as many of our other customers do. Thanks for giving it a try. If you feel there was any issue with the quality of our bread, please don't hesitate to get in touch. Thanks, Heylo Team

Posted 6 months ago

“Simply gorgeous !”

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Posted 8 months ago

“Perfect for a low-carb diet - would highly recommend.”

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Posted 8 months ago

“Took too long to be delivered. Way too expensive for what it is. Tiny slices that can’t easily be buttered after toasting because bread is floppy!”

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Posted 8 months ago

Thanks for your feedback - we do appreciate all comments that help us improve. Heylo slices do tend to be smaller than conventional high carb bread as they contain higher protein and fats. We're sorry to hear that you didn't enjoy your Heylo order as many of our other customers do. Thanks for giving it a try. If you feel there was any issue with the quality of our bread, please don't hesitate to get in touch. Thanks, Heylo Team

Posted 6 months ago

Heylo is rated 4.5 based on 698 reviews