Heylo Reviews

Name: Heylo
Address: Heylo Ltd., 81 Tinshill Lane, Cookridge, Heylo Ltd., 81 Tinshill Lane, Cookridge, North Yorkshire
Rating: 4.54

4.5 Rating 698 Reviews

89 %

of reviewers recommend Heylo

4.5

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Heylo:

Making keto and low carb fun, tasty and simple. Discover our online shop full of trusted keto and low carb brands and free keto lifestyle tips.

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Heylo 5 star review on 19th October 2024

Tamia Cousillas Barrella

Claire O'Meara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the new bread,it's just beautiful,so tasty”

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Posted 2 years ago

“Great for keto”

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Posted 2 years ago

“Absolutely love these products especially the bread. Ordering is easy. My products were packed well and delivery was quick.”

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Posted 2 years ago

“Unfortunately we were sent a different box of bars with different ingredients to those advertised on the website. When I emailed to raise this, they apologised for not updating their website with updated ingredients and products but did not offer to do anything to compensate us for our wasted money. So probably wouldn’t recommend to be honest.”

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Posted 2 years ago

Hi there, feel free to return the unopened unused product to us at: 1 PARADISE PARADISE INDUSTRIAL ESTATE HEMEL HEMPSTEAD HERTFORDSHIRE HP2 4TF and we can refund your shipping. You also did only pay for delivery as you had a discount code that made this product free. Please understand that we are a small start-up business and rely on our suppliers to update us on any Nutritionals. We aim to be as accurate as possible but on the odd occasion it is unavoidable and all we can do is apologise for this. We are so sorry that you received the additional flavour. Everything on our web site is now updated and it will be something that we will continuously look out for. If you need any more help with this issue please email us at hello@weareheylo.com Thank you, Charlotte.

Posted 2 years ago

“Being diabetic,bread is a real no no.I thought I’d try this.It’s the best love carb bread I have tried.👍”

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Posted 2 years ago

“So far I have been super happy the service is excellent!! Some products are super pricey which I don’t mind as long as they are delicious. I love Nicks Wafer and Chocolate bar, I was really missing my chocolate, probablement solved. I have now tried my spaghetti- mmmmmh texture for me a bit of a problem, I have now also tried the raspberry granola- very bitter and no raspberry flavour a tall, disappointed as super expensive it will have to be disguised in my Greek yoghurt. The rustic loaves were amazing I prefer these to the thin low carb bread which is still nice but unusually chewy. Can’t wait to try your new loaves I hope they are as good as the rustic . Keep up the good work”

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Posted 2 years ago

Thank you so much for your lovely review. It means a lot to us to have customers like you! I am so sorry you didn't like a couple of our products, we are always on the lookout for new products but unfortunately, the ingredients are very expensive and we do have to pay customs charges etc. We do try and make the products as fairly priced as possible but unfortunately, the ingredients are not as commonly used as other products you might see in local supermarkets so they cost more to make. I hope you understand this. Once again thank you for the lovely review.

Posted 2 years ago

“I ordered 10 loaves of bread and there was a delay with delivery but the customer service team were very good and resolved the issue quickly.”

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Posted 2 years ago

“Good service and a good range of products. Very interested to see how the company grows. My first 6 months has been a good experience and life-changing”

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Posted 2 years ago

“Pleasantly surprised the stuff I ordered was delicious . For low carb diet these items are a must . Especially the seed crackers they are so nice and you can put any topping on them . Fast shipping as well”

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Posted 2 years ago

“Good seller and very good quality.”

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Posted 2 years ago

“Just started Keto diet and ordered a selection of items. Everything tasted so far is delicious- about to do second order”

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Posted 2 years ago

“Amazing absolutely love the product”

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Posted 2 years ago

“Easy to order, competitively priced, and a really quick delivery - thank you!”

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Posted 2 years ago

“Their bread one rolls taste like bread and rolls should so no need to do without first class”

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Posted 2 years ago

“My fifth time ordering and What can I say , absolutely brilliant service , with being on keto I look forward to my low carb bread delivery, always fresh and tastes so good .. Thanks”

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Posted 2 years ago

“I'm sorry but every loaf was green mouldy I'd only had them delivered two days had to throw them away very disappointed the loaf I managed to eat was really nice and toasted lovely”

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Posted 2 years ago

“Tastes like break.. I freeze and toast mine when I want to eat it.. checked the ingredients not sure if it's keto compliant.. but definitely the way to go for low carb.. will definitely pre-order..”

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Posted 2 years ago

“Your products have helped my husband and myself stay on track thank you”

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Posted 2 years ago

“A very good and reasonably priced place for all of our keto and low carb needs. Definitely buying again from here. Highly recommended!”

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Posted 2 years ago

“I expect a speciality bread to be higher in price, naturally. I am vegan and know how much higher my alternative foods have been over the last 50 years. I am limited in the low carb products that I can buy to support my prediabetic status due to the use of eggs in most recipes. I saw a couple of, what I thought were bread loaf mixes that I could make in my breadmaker without eggs but was surprised when two packages of ready baked ' ends of loaves ' (each 3" in depth) came instead. £7 for each 3" end of a loaf is exorbitant in my mind, I have to say. I was not greatly impressed with the bread in any case so I will not be purchasing again. This is purely my opinion which I was asked for, so others may disagree entirely. Including shipping that test cost me more than £20 , NOT acceptable on pension incomes, I'm afraid.”

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Posted 2 years ago

Hi there Patricia, I can see that you ordered two of our Dillon bread loaves for £4.49 each. I am sorry to hear that you didn't like the bread, we do have a variety of different loaves of bread on our website that you may like to try at a cheaper price. we understand that not everyone can afford our products but we do try and make them as affordable as possible so it is fair on everyone, unfortunately, low carb ingredients are a lot more expensive than regular ingredients :( Again I am very sorry that you didn't like the loaf. if you need help with anything else please do feel free to email us at heretohelp@weareheylo.com. thank you, Charlotte.

Posted 2 years ago

Heylo is rated 4.5 based on 698 reviews