Eibach Shop Reviews

Name: Eibach Shop
Address: 40, Huxley Close, Wellingborough, 40, Huxley Close, Wellingborough, United Kingdom
Rating: 3.91

3.9 Rating 225 Reviews

69 %

of reviewers recommend Eibach Shop

Company Reviews

Metrics

Info

3.9

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

1604212140

Email:

sales@eibachshop.co.uk

Location:

40, Huxley Close, Wellingborough,
40, Huxley Close, Wellingborough
United Kingdom
NN8 6AB

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Eibach Shop 5 star review on 23rd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered lowering springs 4th of June. Said 4-6 shipping days. Im writing this now 14th of June and they have not arrived. For 60£ shipping I expect 4-6 days. I know the all Eibach products are high quality so I got nothing bad to say about the product. This is probably not Eibach Shop fault but shipping is a part of the service they offer.”

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Posted 4 years ago

“Very helpful customer service and I got just what I was looking for!”

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Posted 4 years ago

“Don't usually write reviews but the process of buying from the Eibach Shop was effortless and the staff knowledable and friendly and the service very quick. Not the cheapest around but a very nice buying experience.”

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Posted 4 years ago

“Item hasn’t arrived yet, paid for it to be delivered 5 days ago rang up twice asking where it is they both said they would get back to me but never did.”

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Posted 4 years ago

“I have still not received my order”

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Posted 4 years ago

“been a week since i ordered and the moneys come out of my account but heard nothing from them”

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Posted 4 years ago

“Disappointed in service Have now been waiting 9 working days was told off sales team they would be here end off last week 22-5-20 beginning off this week 25-5-20 5 to 7 days maximum with current situation I have emailed last night to find out what is going on and have had no reply poor customer service”

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Posted 4 years ago

“Great. Fitted these to my F56 Cooper S and the results were superb. Lowered it to the right ride height to look good but keep a level of comfort. Massive difference in the handling as well!”

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Posted 4 years ago

“Ordered some springs, after a week of 3 emails not getting a response they finally tell me my order is on hold for having a separate billing and delivery address, why would they allow the option to put in a different address in the first place.”

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Posted 4 years ago

“Still waiting for springs to arrive!!! Don't answer your phone!!”

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Posted 4 years ago

“I bought springs week ago, product should be to 11.05. I’m still waiting...... I don’t recommend this site to buy anything........”

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Posted 4 years ago

“Received my springs from Germany, lucky to have four springs delivered. The package is just the normal retail box not appropriate for posting as the springs being so loose inside has split the bottom of the box in two locations, a bit more and the springs would have disappeared. Just not packaged for posting especially as they have come all the way from Germany”

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Posted 4 years ago

“After purchasing my springs and paying for a delivery, I’m still awaiting delivery 5 days after the date I was told they would be delivered. Tried to call, your phone is constantly engaged”

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Posted 4 years ago

“I still haven't recieven my full order! I have called about it but heard nothing back as to when the rest will be delivered.”

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Posted 4 years ago

“I have had a bad experience from ordering on this site I order’d lowering springs last Saturday and got no confirmation email to say the order had been complete no meal to say that they have been sent to me or anything it’s been a week now and I still don’t know if my springs are coming or not also I got no tracking number to track them so currently I am not happy with the service”

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Posted 4 years ago

“Dont know yet . Still waiting for my order from 25th April”

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Posted 4 years ago

“Very pleased with both service and the product delivered within a few days many thanks”

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Posted 4 years ago

“I paid for standard 3-5 day delivery on an item that was listed as in stock, had to ring them a week later to be told sorry it's actually going to be 4-5 weeks before delivery now. At week 5 I was told it would be there within the next 3-5 days and had been shipped, now a week later it's still not here and I've been given a shipping number that provides no estimated arrival or useful information other than my parcel was sent between two factories in the Deutschland. Customer service is poor, no effort was made to make up for their poor service and had to argue to get my shipping fee refunded.”

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Posted 4 years ago

“Very poor communication. I was told my order would be dispatched 23/06/17 and i would be provided with tracking info. When i didnt get tracking details i attempted to contact company throuhh email and telephone. No answer on the phone and no reply to emails. Not the way to conduct business. Will not be using again”

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Posted 7 years ago

“Very helpful discussion with Eibach and the fast dispatch / delivery was excellent.”

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Posted 8 years ago

Eibach Shop is rated 3.9 based on 225 reviews