H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good coffee filters, arrived promptly in good condib tion”

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Posted 10 months ago

“Of my samples I enjoyed most Creole and 1942. I think I will order one of those, particularly as I have a £5 voucher to use. I do like my coffee to be black and strong and these two seemed to work for me. Thank you for supplying the tasting samples. Most helpful.”

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Posted 10 months ago

“Gave them to my daughter and son-in-law and they are looking forward to trying the teas”

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Posted 10 months ago

“Thank you for supplying the best green tea, so quickly.”

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Posted 10 months ago

“Loved my coffee samplers and my chosen coffee Great info and packaging”

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Posted 10 months ago

“If I’m being honest all three trial bags were average nothing exceptional but nothing bad either. Personally I’ve had much better single origin coffees that tasted better and were better value too!”

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Posted 10 months ago

Thank you for your feedback Mark, we are sorry to hear the coffee samples were not to your liking, that is why we offer these taster kits, as it is a great way to try before you fully commit.

Posted 10 months ago

“It took me a long time to find H R Higgins and, thus, the best Assam on sale in the UK.”

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Posted 10 months ago

“H R Higgins are real niche coffee and tea retailers . They are experts and very knowledgeable about teas and coffees. Their delivery service is very prompt and efficient. Their handbook on different teas and coffees and brewing guide is very useful.”

Helpful Report

Posted 10 months ago

“I ordered two different types of tea trial sets. Delivery was very quick but arrived two same ones. I called the office and told about it then the lady on the phone immediately sent me the correct one. She told me to keep the wrong one as compliment from them. I always impressed with the quality of their products and the customer service.”

Helpful Report

Posted 10 months ago

“Dear Sir/Madam, I have been buying Russian Caravan tea from you for at least 15 years and have enjoyed it every time. However this recent order has had to be returned to you as it was scented with another tea/flavour (possibly Earl Grey?). I do hope this was/is a one off occurence and was a mistake as it spoilt the taste of the tea. I have still given 4 out 5 in the ratings on the basis that when I rang your office in Yorkshire, the lady (I think it was Sarah) organised collection of the scented tea the next day and which I hope will be replaced just as quickly. I would also appreciate a response to this note to ensure it has reached the right people.”

Helpful Report

Posted 11 months ago

Good Morning Christopher, Thank you for the feedback regarding the Russian Caravan Tea, we are sorry to hear that it tasted different on this occasion. On receipt of receiving the Tea back at the Roastery, our Roaster will cup the Tea, along side the current batch and we will of course come back to you with our findings. Thank you again for taking the time to contact us, we always investigate any concerns and of course a replacement will be sent out to you.

Posted 11 months ago

“I'm very pleased with my size 4 coffee filter papers. I get through a lot, and am delighted to be able to buy in decent numbers. I got in a muddle with my order, but a very kind person sorted it out for me very efficiently, and my order arrived promptly. So I'm very happy. A nice company to do business with!”

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Posted 11 months ago

“The coffee arrived very quickly. Have been getting coffee from HR Higgins for many years before moving to Lavazza Blue coffee pods. However the latter is not as good as it used to be, hence moved back to proper coffee beans. Enjoying the Santiago blend, but will get back to the Creole blend, which has always been my favourite.”

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Posted 11 months ago

“Courteous, knowledgeable, swift service, superb quality and exceptional value for money. Why didn’t I discover H.R Higgins earlier in my life !”

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Posted 11 months ago

Thank you Graham, what a lovely review, we appreciate you taking the time to leave us this feedback and we are thrilled you are enjoying our products.

Posted 11 months ago

“I've never been disappointed, in over 40 years, with coffee bought from H.R.Higgins. Thank you for being consistently good at what you do. Sheila K Madhvani”

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Posted 11 months ago

“First time I have made a purchase from H R Higgins. I based my decision mainly on delivery and availability of product I wished to buy. I had some contact with a member of staff and found her to be both friendly and knowledgeable . Would recommend this company and will purchase from them in the future.”

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Posted 11 months ago

“I know HR HIggins since 2014 and happy that HR Higgings is offering international online shopping. I bought 4 different coffees and very satisfied of this experience.”

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Posted 11 months ago

“Always excellent coffee quality.”

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Posted 11 months ago

“Having lived in Australia for 25 years, I'm seriously fussy about my coffee. This coffee is excellent.”

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Posted 11 months ago

“Great Company, lovely staff and superb teas!”

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Posted 11 months ago

“This is the first purchase I have made with H R Higgins and I am very satisfied with their prompt service. I will certainly buy from them again.”

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Posted 11 months ago

H. R. Higgins is rated 4.9 based on 1,816 reviews