H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,808 Reviews

98 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

Write Your review

Tell us how H. R. Higgins made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H. R. Higgins 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service but even better the camomile tea is absolutely delicious. Delicate and fresh. I never knew you could get such lovely flowers. Thank you”

Helpful Report

Posted 1 year ago

“Once again we love H.R. Higgins! We were first introduced to their coffee in 1994 when we lived in London. When we moved back to the States in 1998 we started ordering our coffee online and we pick up more every time we travel back to London. Love the coffee...love the staff”

Helpful Report

Posted 1 year ago

“Taste of life.”

Helpful Report

Posted 1 year ago

“Beautiful pure coffee”

Helpful Report

Posted 1 year ago

“The 42 Blend makes the perfect cappuccino ... or, to be more precise, cappuccini as why stop at just one!”

Helpful Report

Posted 1 year ago

“Wonderful selection of teas and coffees. I buy Lapsang Souchong which always tastes completely fresh and wonderfully aromatic. Proper big tea leaf pieces, not dust...... Very prompt shipping and an easy navigable website.”

Helpful Report

Posted 1 year ago

“This coffee is a gift, so can't let you know at the moment as it is for Christmas. I must get some for myself. However, I discovered I had made an error with my order and have beans instead of ground, so hope that is okay with my friends. Thank you again for your help with this order.”

Helpful Report

Posted 1 year ago

“My coffee snobbery has reached new heights following the purchase of some Columbia & Creole from H.R. Higgins. Genuinly sensational! Epically smooth, but with a fantastic richness too.”

Helpful Report

Posted 1 year ago

Dear Richard, Happy New Year, Thank you so much for your kind feedback, we are thrilled to hear that you are enjoying our Colombia Supreme and Creole and we appreciate you taking the time to contact us. Best wishes from all at H.R.Higgins

Posted 11 months ago

“The peppermint tea what can I say loving it real proper taste best I’ve had in ages”

Helpful Report

Posted 1 year ago

“I was impressed with high level of customer service. They did listen carefully and gave me feedback quickly. Thanks a lot.”

Helpful Report

Posted 1 year ago

“The prices have risen significantly in yhe past two years which is unfortunate. The tea is good however. The P and P is ridiculously expensive.”

Helpful Report

Posted 1 year ago

Unfortunately over the last year the price of importing tea and coffee has increased dramatically and although this is not something we relish doing, it is sadly necessary to keep up with these rising costs. We work to offer the fairest price we can within our pricing, as well as to the farmers who we have long standing working relationship's with, which is how we ensure that we obtain the highest quality products. We have tried to minimise the impact of these rising costs, however in order to continue to provide the highest quality products, we had no option but to implement these price increases. Unfortunately our postage pricing is determined by our shipping partner DPD and we make no profit on this. We very much value your loyalty as a customer and we thank you for your continued support.

Posted 1 year ago

“Quality products, prompt delivery.”

Helpful Report

Posted 1 year ago

“Great coffee and great, fast service.”

Helpful Report

Posted 1 year ago

“The Honduran coffee is delicious. Would be good if they put a “roasted on” date on the packet like so many top roasters.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Joel, we are thrilled to hear you are enjoying the Honduras Finca Gaby, to work out the roasted date, it's 6 months prior to the best before date which is detailed on the coffee bag. We hope this helps.

Posted 1 year ago

“Always excellent coffee beans”

Helpful Report

Posted 1 year ago

“Coffee taster pack never disappoints Great tasting coffee and a very reputable company who pride on quality not quantity”

Helpful Report

Posted 1 year ago

“I love Higgings coffee! All varieties I have tried (Dark Roast) are so smooth and have no bitterness.”

Helpful Report

Posted 1 year ago

“great company to deal with”

Helpful Report

Posted 1 year ago

“H R HIGGINS is the place to go to for first-class coffees. Their coffees to Sue and I are the best. Their Swiss Water Process decaffeinated coffee is the only one we have ever found which does not have that chemical tinge to the taste. Please H R Higgins bring back The Rowanda Women's Cooperative back.”

Helpful Report

Posted 1 year ago

Hi Alun, Thank you very much for your lovely feedback, it's great to hear how much you are enjoying our products. With regards to the Rwandan Women's Cooperative, this is something we are certainly looking into sourcing again as we know it has been a favourite for many! Best wishes, Rachel

Posted 1 year ago

“Really good tasting coffee, best I have ever tried, will certainly purchase again!!”

Helpful Report

Posted 1 year ago

H. R. Higgins is rated 4.9 based on 1,808 reviews