H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always look forward to the festive time of year to enjoy HRHiggins Christmas blend tea and coffee. They are an absolute delight and a great addition to the usual high quality teas that we enjoy from the company.”

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Posted 1 year ago

“Whether it’s coffee or tea, I always get superb quality and speedy service from H.R.Higgins. The range of teas is excellent and I don’t think you can beat the variety of coffees on offer.”

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Posted 1 year ago

“I really enjoy the coffee from H.R. Higgins. However, I would so much prefer to buy it from your Duke Street shop. I love going to the shop, the service is superb and the atmosphere is delightful. Sitting in the cafe with a cup of Higgins coffee is such a pleasurable treat. It is such a shame that the discounts are not provided as a matter of course in the Duke Street shop. I would prefer to use the shop as we must support places like it rather than mail order. I do hope you understand and will implement promotions at the Duke Street shop. Thanks to the team there and I look forward to going there again soon”

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Posted 1 year ago

Dear Graham, Thank you for your feedback , we are delighted to hear that you enjoy visiting our Duke Street Shop, I can confirm that the Black Friday Sale was available to our Duke Street customers as well as our on line customers too. Best wishes from the H.R.Higgins Team.

Posted 1 year ago

“Ordering is easy. The coffee and loose leaf tea are exceptional. Best of all the staff are really helpful.”

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Posted 1 year ago

“The best coffee from a company that knows its business”

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Posted 1 year ago

“Standard of the coffee is as always very good, the selection however is somewhat more limited than it used to be, and if I am really nitpicking, you used to make sure the beans were really compresed in the packet before vacuuming it, making it easier to store the packets on the shelf but not now unfortunately, and with arthritis in my hands it makes it more difficult for me to squish them down to fit on the shelf.”

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Posted 1 year ago

“Delicious Christmas coffee, thank you! And I finally bought the coffee caddy - love it!”

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Posted 1 year ago

“Great quality coffee. Easy to order and dispatched promptly and safely. Will order again.”

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Posted 1 year ago

“Was really looking forward to these beans . For the price I was expecting premium quality but they fell way short. Very bland and no flavour at all. I’m an experienced brewer so extremely disappointed.”

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Posted 1 year ago

Dear Tejas, we are very sorry to hear you were disappointed with your coffee order, if you would like to email the customer service team with your feedback, they would be more than happy to look into this for you.

Posted 1 year ago

“Excellent service but even better the camomile tea is absolutely delicious. Delicate and fresh. I never knew you could get such lovely flowers. Thank you”

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Posted 1 year ago

“Once again we love H.R. Higgins! We were first introduced to their coffee in 1994 when we lived in London. When we moved back to the States in 1998 we started ordering our coffee online and we pick up more every time we travel back to London. Love the coffee...love the staff”

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Posted 1 year ago

“Taste of life.”

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Posted 1 year ago

“Beautiful pure coffee”

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Posted 1 year ago

“The 42 Blend makes the perfect cappuccino ... or, to be more precise, cappuccini as why stop at just one!”

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Posted 1 year ago

“Wonderful selection of teas and coffees. I buy Lapsang Souchong which always tastes completely fresh and wonderfully aromatic. Proper big tea leaf pieces, not dust...... Very prompt shipping and an easy navigable website.”

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Posted 1 year ago

“This coffee is a gift, so can't let you know at the moment as it is for Christmas. I must get some for myself. However, I discovered I had made an error with my order and have beans instead of ground, so hope that is okay with my friends. Thank you again for your help with this order.”

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Posted 1 year ago

“My coffee snobbery has reached new heights following the purchase of some Columbia & Creole from H.R. Higgins. Genuinly sensational! Epically smooth, but with a fantastic richness too.”

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Posted 1 year ago

Dear Richard, Happy New Year, Thank you so much for your kind feedback, we are thrilled to hear that you are enjoying our Colombia Supreme and Creole and we appreciate you taking the time to contact us. Best wishes from all at H.R.Higgins

Posted 1 year ago

“The peppermint tea what can I say loving it real proper taste best I’ve had in ages”

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Posted 1 year ago

“I was impressed with high level of customer service. They did listen carefully and gave me feedback quickly. Thanks a lot.”

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Posted 1 year ago

“The prices have risen significantly in yhe past two years which is unfortunate. The tea is good however. The P and P is ridiculously expensive.”

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Posted 1 year ago

Unfortunately over the last year the price of importing tea and coffee has increased dramatically and although this is not something we relish doing, it is sadly necessary to keep up with these rising costs. We work to offer the fairest price we can within our pricing, as well as to the farmers who we have long standing working relationship's with, which is how we ensure that we obtain the highest quality products. We have tried to minimise the impact of these rising costs, however in order to continue to provide the highest quality products, we had no option but to implement these price increases. Unfortunately our postage pricing is determined by our shipping partner DPD and we make no profit on this. We very much value your loyalty as a customer and we thank you for your continued support.

Posted 1 year ago

H. R. Higgins is rated 4.9 based on 1,816 reviews