H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,830 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I have always received from HR Higgins has been first rate - courteous and knowledgeable assistants with prompt delivery.”

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Posted 2 years ago

“These are excellent people to deal with. Their Blue Lady and China Lapsang Souchong teas are of the highest quality.”

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Posted 2 years ago

“Usual excellent coffee & tea. However I’ve had a delivery problem, with one packet of coffee missing from a damaged package. I have contacted Higgins and heard nothing back. Untypical poor customer service, this time.”

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Posted 2 years ago

“Telephone enquiry dealt with most efficiently. My usual coffee is not available at the moment but I was directed to something complementary which has proved most satisfactory. As usual, the order was despatched promptly and well packed. A reliable courier was used with regular updates on the delivery's progress. So faultless and friendly service!”

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Posted 2 years ago

“This is our third order from H R Higgins and we are very pleased with the tea and coffee. Lovely flavours, and the delivery is quick and efficient.”

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Posted 2 years ago

“The best coffee i ever taste, the quality is very high and i highly recommended”

H. R. Higgins 5 star review on 19th April 2022

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Posted 2 years ago

“I have been buying my tea and coffee from H R Higgins for over 25 years; that speaks volumes in itself.”

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Posted 2 years ago

“Very good service and a good product at a reasonable price.”

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Posted 2 years ago

“Have always bought coffee only from Higgins since 1960s. Used to chat to Audrey regularly in the shop near Bond Street. Always top class coffee and service.”

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Posted 2 years ago

“Very impressed with the speed of delivery, and the choice of blends. They are one company that offer genuinely dark roasted beans, compared to many competitors. I think the subscription discount is inadequate though, you are better off waiting for offers rather than having a 5% subscription discount.”

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Posted 2 years ago

“Excellent service as usual. As an addition to my usual 1942 blend and Monsoon Malabar I tried Rwandan Womens Coop. This was nice and mellow and on the first mouthful I tasted some chocolatey notes. An excellent coffee for reflective moments surrounded by mountains bathed in sunshine.”

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Posted 2 years ago

“Exceptional coffee and a fine service. Their coffee is more expensive than I could get it elsewhere but the consistent quality is worth paying the extra for...if you can afford it during these punishing times.”

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Posted 2 years ago

“Very efficient and speedy service. Thank you”

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Posted 2 years ago

“Love your coffee and your service. Can't wait to get back to London where we can visit the shop and see Tony again!”

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Posted 2 years ago

“We like a blend of Lapsang and Builders tea. Lapsang is getting more and more difficult to source. Higgins came up with it and it arrived well packed and promptly. Will buy again.”

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Posted 2 years ago

“Very prompt, good service. The information provided within the pack was very helpful”

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Posted 2 years ago

“The breakfast tea blend is simply beautiful, I've always been a fan of strong tea and I believe those might be the best one I've ever tried!”

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Posted 2 years ago

“A completely first class service. Easy to order and delicious to drink”

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Posted 2 years ago

“Absolutely the best coffee. Have to save for special occasions. HR Higgins delivery speedy.”

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Posted 2 years ago

“We have been buying Higgins Coffees for some time now. Their coffees are of the highest quality and the service is second to none. For example, I made a mistake in my last order as to the type of coffee I wanted and that was corrected immediately by Mr Tony Higgins himself! What other company do you know where such action would take place so swiftly!”

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Posted 2 years ago

H. R. Higgins is rated 4.9 based on 1,830 reviews