H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute best quality coffees— I paticularly enjoy after dinner coffee —three of note I've tried —CONTINENTAL BLEND /CREOLE BLEND, 1942 BLEND. If you love great coffee and great service, H. R. Higgins offers both in spades. London's finest COFFEE roasters no doubt.”

H. R. Higgins 5 star review on 22nd August 2023

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Posted 1 year ago

“Great coffee and always fast delivery 👍🏼”

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Posted 1 year ago

“Blue mountain,Nothing special very disappointed 😩-”

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Posted 1 year ago

“H.R. Higgins exceptional quality of tea & coffee with superb customer service, is faultless. Their products are a mainstay in my household & the shop is my favourite on London work days. Trying new coffees is always a treat too with the beautiful description cards helping you understand the beans. Highly recommend the taster kits as gifts or to try new items too!”

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Posted 1 year ago

“Good customer service. Order was dealt with promptly and sent out within 48hrs. Quality of the coffee is excellent and I have no complaints. Keep up the good work”

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Posted 1 year ago

“This is a good firm selling excellent teas and coffees, and their delivery is prompt and efficient.”

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Posted 1 year ago

“Great coffee Great service Great Prices. Could not ask for more.”

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Posted 1 year ago

“Where to start. Having bought a selection of taster coffees for my wife as a present Mr Higgins superb collection of coffees and teas are the go to place for our taste buds. From the beautifully relaxing Viennese Blend to the perfect anytime 1942 blend there is a coffee for everyone. Wonderfully packaged with tasting cards there is no excuse not to try this bastion of flavours.”

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Posted 1 year ago

“What new quality can I say about Colombia Supreme blend. It is noticeably deeper and more mellow than other blends. Consistent top quality sums it up.”

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Posted 1 year ago

“I tried the three samples of this 5* coffee. I will now buy some by mail as a result, and seek out the shop next time I'm in London. The sample tea varieties are in the post!”

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Posted 1 year ago

“Very misleading advertisement looked as if small teapot included disappointing from a well established firm will not buy any other products”

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Posted 1 year ago

“Delivery is super reliable. Fantastic tea at fair prices. Free gifts are a generous touch that offer inspiration. Would highly recommend.”

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Posted 1 year ago

“I've been buying your coffee for over seventy-five years and have always been satisfied”

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Posted 1 year ago

“Loving my Blue Lady tea, thank you so much...”

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Posted 1 year ago

“Excellent company with very good sales service.”

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Posted 1 year ago

“I have bought coffee from Higgins for a long time there is no question in my mind that it is the best one can buy.”

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Posted 1 year ago

“Always good quality and service though now limited selection but undoubtedly the best coffee merchant in the UK.”

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Posted 1 year ago

“I am a regular buyer of coffee beans from H R Higgins but this item was the first accessory I have bought from them. The glass teapot is well-designed to be nicely balanced when held. It is fine for a single cup/mug which was what I wanted. Service by Higgins was as expected: prompt and well-packed. Recommend.”

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Posted 1 year ago

“The Vienna Blend coffee was disappointing. I have ordered this coffee before and enjoyed it but on this occasion it did not arrive in good condition. I placed my order on 6th July but the coffee was not delivered until 10th despite my being charged £6 for postage. The weather was very hot at this time which might explain the deterioration of the coffee.”

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Posted 1 year ago

We are sorry to hear you were not happy with your purchase on this occasion, the order was received on Thursday, dispatched on Friday, with delivery on the Monday. If you would like to discuss in more detail with Customer Service and provide further details on the condition of your order, please contact info@hrhiggins.co.uk, who will be happy to assist.

Posted 1 year ago

“I was one of the shielded people during lockdown and because life was so very limited Sue and I decided to go through each of the coffees Higgins sell. It was a fascinating thing to do. We regularly keep 8 of their coffees which gives us a fair choice dependent on mood. We now only drink Higgins's coffee. We stay with a friend when in London and make sure he always has Higgins coffee. H.R. Higginsare a pleasure to deal with is a typical family firm evidenced by its excellent customer service. They are a pleasure to deal with. Any, and they are very very few, hiccups are quickly sorted. If in London call in the shop and have a tea or coffee. Very highly recommended.”

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Posted 1 year ago

Hi Alun, Thank you so much. It's so nice to hear how much you have been enjoying our coffee. We really appreciate your lovely feedback and continued support. Best wishes from all of us at H.R Higgins

Posted 1 year ago

H. R. Higgins is rated 4.9 based on 1,816 reviews