H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,808 Reviews

98 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

Write Your review

Tell us how H. R. Higgins made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H. R. Higgins 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The postage was very fast.”

Helpful Report

Posted 3 months ago

“Fabulous selection of amazing teas and accessories. The Assam Tippy Golden Flowery Orange Pekoe Organic tea is wonderful and is my go to tea when I need something special, which is most days because it’s that good I don’t really want to wait too long between brews! Great online experience and personal service right to your door. Don’t bother looking elsewhere, you won’t be disappointed!”

Helpful Report

Posted 3 months ago

“Superb coffee and quick delivery”

Helpful Report

Posted 3 months ago

“All so tasty”

Helpful Report

Posted 3 months ago

“Super mail order coffees and teas but an especially big shout out for the unbleached filter papers. They are reliable, good quality and come in packs of 100. Always have, no shrinkflation here. Keep up the good work H R Higgins - its a pleasure to deal with you.”

Helpful Report

Posted 3 months ago

“Higgins coffee is our morning ritual. From turning on our old hand pull coffee machine, grinding the beans, watching the coffee slowly drip into our espresso cups, finally breathing in the aroma and sipping our shot of pure joy pleasure and taste. We have done this for 20 years in 3 different countries. Need I say more . . .”

Helpful Report

Posted 3 months ago

“This is not the first time I buy from H.R.Higgins coffee, very high quality and I am a coffee fun. On this occasion one of the coffee bags came damaged, this was the couries's fault, got a replacement straight away with no issues. Excellent coffee and excellent service!”

Helpful Report

Posted 3 months ago

“Always brilliant service, and always the highest quality teas and coffees on the market, absolutely exquisite. Home delivery works well, and is always very well packaged. Thank you.”

Helpful Report

Posted 3 months ago

“Your breakfast tea is the best I have ever drunk. I have bought it again and again.”

Helpful Report

Posted 3 months ago

Dear Stephen, Thank you for the glowing review on our Higgins Breakfast Blend, we appreciate you taking the time to contact us. Best wishes from all at the H.R.Higgins Team

Posted 3 months ago

“The range of beautiful coffees and teas is fantastic. My father in law started to buy H.R. Higgins Coffee ( Santos and Creole mix) as a young man after the 2nd World War. Today his children and grandchildren also have Higgins’ tea and coffee delivered to their homes. Thank you for the amazing service!”

Helpful Report

Posted 3 months ago

“Amazing coffee BUT outrageously expensive: £50+/kilo now, anyone? So when there is a ‘sale’, before discount, the retail price/kg appears always to have risen YET again beforehand. I will be exploring other individual coffee importers/roasters for better rates given supermarket beans are awful by comparison.”

Helpful Report

Posted 3 months ago

Dear Graham, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about the quality of our coffee and understand your concerns regarding pricing. At HR Higgins, we’ve been committed to providing exceptional coffee since 1942, and our dedication to quality has always been at the heart of what we do. Our coffee is sourced from some of the world’s finest estates, and we take great pride in the meticulous care that goes into every step of the process, from bean selection to roasting. This commitment to excellence is one of the reasons we’ve been honoured with a Royal Warrant, a testament to our longstanding tradition of delivering the very best. We never rise the price before a coffee offer is put in motion, but prices do increase by a small amount each year inline with rising input costs. We recognise that our prices reflect our unwavering commitment to quality, and we understand that this may not always be the most cost-effective option on the coffee market. Best wishes from H.R.Higgins

Posted 3 months ago

“Order for our usual teas and coffee arrived promptly”

Helpful Report

Posted 3 months ago

“We are repeat buyers and really enjoyed the selection of superior coffees from this supplier. If taste is your goal they are the best.”

Helpful Report

Posted 3 months ago

“It was good and one of the bag of tea it’s open”

Helpful Report

Posted 3 months ago

Thank you for the feedback Osamah, I have emailed you regarding the bag of tea and will look into this for you. Best wishes from the HR Higgins Team.

Posted 3 months ago

“I have been buying coffee from H.R.Higgins for fifty years, what more do I need to write?”

Helpful Report

Posted 3 months ago

“Well sourced coffee beans, exceptionally delicious on the palate. . Very flavoursome, interesting and high quality beans. Very pleased with my purchase, as was my son who I gifted them too! Thank you H.R.Higgins”

Helpful Report

Posted 4 months ago

“As always really good coffee delivered quickly - thank you.”

Helpful Report

Posted 4 months ago

“Always excellent coffee”

Helpful Report

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

“It's been 20 years since my first visit to the shop (visiting the UK on holiday), right after I discovered the wonderful world of loose leaf teas — and I still visit to enjoy the cafe and stock up on my favorites every time I'm in London. Nothing beats the peace of that cafe (and the shop) after the bustle of Oxford St. I'd love to see the shop's international delivery rates become reasonable for people in the States again, but in the meantime I carefully manage my horde and plan around trips to see relatives in the UK or their visits to us.”

Helpful Report

Posted 4 months ago

Dear Erin, Thank you for such a glowing review, and for being such a long-standing customer, we review our shipping rates every year to try and obtain the best prices. We look forward to seeing you at Duke Street on your next visit. Best wishes from all at H.R.Higgins

Posted 4 months ago

H. R. Higgins is rated 4.9 based on 1,808 reviews