“Really good technology but you're missing out on delivering maximum benefit to the customer. Monitoring is the first step but how you create the insights and actions from that data is what delivers the value to the customers.”
“Howz has given a reassurance on my mums activities and well being. I can tell at a glance that everything appears fine or if there may be any problem.”
“There have been issues with my equipment and service in the past but I have to say that Louise and Hayley have turned themselves inside out to resolve all of the problems - which they have totally succeeded doing.”
“Such a good company great customer service a must have for all
Elderly people. Such peace of mind for the family. Dad couldn’t have stayed in his home for so long without it”
“Howz enables me to check on my mother at any time in the day, giving my siblings and myself reassurance that she’s up and about without having to speak with her. Initially my mother resisted the service as she felt she didn’t need it but is now comforted to know that we are not constantly checking on her but is aware that if there is no movement, we are able to then phone. It gives her and us independence.”
“Howz have been great. My mum is a lot safer and I can nag her about leaving doors open (fridge door is a speciality) with a quick look at the app.
It’s a win win.”
“Its a great product which we have used for a few years in its old iteration. The new version seems to be more reliable with just the couriers letting the delivery down, quickly fixed by Howz using Royal”
Thanks Steve for your review and it's good to know that Howz feels more reliable. We are very focused on this as we know how essential reliability is for this kind of service.
“Brilliant system for keeping a watch on elderly relatives to ensure they are safe. An excellent level of support by attentive and courteous staff. I would have no qualms in recommending them.”
“Since using the Howz system I have had the reassurance of my mums activity being as expected. The system is simple to use and access. A couple of times I have had the need to make contact due to encountering a problem (nothing major) . Each time my phone call/email was answered extrememly promptly and problem resolved. I find the support is one of the best, especially if compared to any national company.”
Thank you for your review and I sorry to hear that you have been having problems. This should not be happening but be assured that data generated during these times gets forwarded as soon as the hub reconnects. Please email us at info@howz.com and we will investigate this for you.
