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Howarth Timber Reviews

4.6 Rating 188 Reviews
89 %
of reviewers recommend Howarth Timber

About Howarth Timber:

With over 180 years' trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.

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Anonymous
Anonymous  // 01/01/2019
Great products. Fantastic service and delivery. Lovely staff. I would definitely recommend.
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 3 weeks ago
Ordered product and it arrived on the second day. One day earlier than expected and before 9.00am.
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 3 weeks ago
Great service, Good vaue for money and quick delivery, volunteers ask for more 🙂👍
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
The staff were very helpful.
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Extremely efficient and responsive to changes due to my mistake not theirs. Very fast delivery and cost competitive.
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Ordered 2x tonne bags of pea gravel on the Tuesday , it arrived on the Thursday morning , driver left it exactly where I had asked in my order instructions. Very happy and when we had to order 2 more as I seriously miscalculated that was delivered within 2 days too . Recommended
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Website is easy to find what you need and used home delivery. They had phone you to arrange delivery which is useful. I would recommend them to anyone i know.
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
I purchased some timber from our local Howarth Timber (Cheadle) online, they had only 3 meters of that particular timber which they delivered after 3 days. I paid £20 for a local delivery (1 mile). I contacted them and ask for additional 6 meters, but since they didn't have that in stock they asked me to contact Sale branch which is again not so far from us and they should be able to send them with no additional delivery charge, but they insist that I had to pay another £30 for the remaining timbers. I couldn't pay £50 delivery charge for a £25 order, so I didn't go ahead with the remaining timbers and tried to source them from somewhere else. By the way the Cheadle branch staff are very good, helpful and polite, but not all branches. I never buy something like this from Howarth for sure.
Helpful Report
Posted 2 months ago
Thank you for making us aware of this incident, it will be investigated, and corrective training will be provided. We apologise for the inconvenience that this has caused you. Please could you send me all of the order information and the people involved to sales.online@howarth-timber.co.uk.
Posted 2 months ago
I’m going to be a permanent member of them
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
My order was delivered next day in perfect condition by a friendly helpful driver. Good quality stock, which you can't seem to get in the big diy stores.
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Never used this company before but certainly will in the future, prompt service and driver was so helpful and followed delivery instructions to the letter! Thanks
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Posted 2 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Excellent quality timber, delivered quickly and in perfect condition. Unloaded by driver to back garden and stacked perfectly. Cheaper than large DIY brands and free delivery. Satisfied customer and happy to recommend.
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Posted 3 months ago
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Posted 2 months ago
Great service, fast delivery
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Posted 3 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Prompt delivery good service.
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Posted 3 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Plasterboards delivered earlier than planned. Delivery driver was fantastic and very helpful, however the manager at the Burnley branch was extremely rude and aggressive on the phone to the driver so much so I asked the driver if I could talk to him. He agreed and I told the manager that the language and the manner in which he spoke to his driver was unacceptable. The response was arrogance and aggressive to which my response was - I think you need to calm down and respect people pal. I then hung up. On inspection of the plasterboards two were not in good condition as two corners on each board was cracked at approximately 200mm inwards. This didn’t affect the job but when you purchase products you don’t expect this much damage. So overall a poor quality product and experience. I would like to add that the driver Rodney/Ronnie was very helpful and polite. In all fairness I should receive a partial refund.
Helpful Report
Posted 3 months ago
Thank you for making us aware of this incident, it will be investigated, and corrective training will be provided. We apologise for the inconvenience that this has caused you. Please could you send me all of the order information and the people involved to sales.online@howarth-timber.co.uk.
Posted 2 months ago
Spot on everything is spot on.no need to go any where ells never let you down and the price is a bargain
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Posted 3 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Excellent prices and delivery times. Delivery driver very polite and helpful. I will use Howarth Timber on my next project
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Posted 3 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
easy process, only improvment would be an email or text message with an eta for delivery.
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Posted 3 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Purchase done online, delivered on time & the driver was top stuff. Very professional & very ploite.
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Posted 4 months ago
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Posted 2 months ago
Sorted a problem job with quick and easy solution thanks to John (assistant manager)
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Posted 4 months ago
Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.
Posted 2 months ago
Howarth Timber is rated 4.6 based on 188 reviews