With over 180 years' trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
“I ordered a bulk bag of 20mm limestone which was delivered on 16 July. When I came to use this I found that there was a substantial amount of sand in with this. Please see attached photo. Luckily the area where I most used this wasn't readily visible, although I did have to selectively pick through some of the non sandy gravel to use in certain areas. I don't know why this happened but it is annoying and very disappointing.
I emailed the branch and got the following reponse:
Apologies for this. I can only assume there must have been loose product at the end of the bay and the limestone has been contaminated when the operator has bagged it with the bucket. Do you require anymore material ?
I don't need any more materials at this time and so was told "Next time you require any materials, please contact me (Darren) directly and I will compensate you in the value of the purchase."”
“Ordered 5 lengths of skirting board online very reasonably priced. Went to collect them but they were behind some delivered pallets of timber etc the person takes with getting them for me was not happy and made it very clear, tutting and huffing dragging his feet and muttering under his breath how he’s now got to move all this just to get my purchase”
“Needed some windowsill plastic, explained it to Chris behind the counter and he knew exactly what I wanted. Showed me the different types and even cut it to length and carried to my car for me.
Fantastic service with a friendly atmosphere .”
“Very happy with my dealings with Howarth Timber,ordered a large amount of decking products which was an easy process from start to delivery,I missed a few items of my list but with a quick phone call they were added to my order even though my delivery was due the next day,I was kept informed regarding the delivery which arrived the day,quality products and a brilliant service from start to finish,I will definitely be using Howarth Timber again in the future and would recommend to anybody,thank you”
“Ordered some insulation and fire resistant plaster boards, really easy to order and pay for online, delivered on the agreed day, very good prices. I will be ordering again from Howarth Timber.”
“Friendly helpful team providing cost effective product ranges.
Order went smoothly and customer service phoned to confirm delivery day.
Driver exceptionally helpful ensuring bulk bags where placed where I needed them.
Highly recommended”
“Excellent service, great prices too. Easy to use online ordering. Friendly helpful staff when I called. And the guy that delivered my gravel was friendly, and helpful. Will definitely be using again and recommending to everyone”
“The delivery didnt arrive on the day promised.
However Peter was very apologetic and sorted it out for first delivery next morning and that arrived as promised so all good. Received a follow up call to ensure I was happy and given delivery charge refund. Would use again.”
