HOUSE OF ENKI Reviews

4.6 Rating 161 Reviews

Happiness Grade

Company Reviews

About HOUSE OF ENKI:

We are proud to be a family-run business based in the UK, providing premium designer kitchen and bathroom furniture and fittings. Our wide range of high-quality, stylish products offers something for every taste at an affordable price and provides you with the ultimate choice in style, colour and design to help you create the bathroom of your dreams.

Trusted Brand - Our Commitment to You

We are committed to selling high-quality bathroom and kitchen fittings at affordable prices. All of our products are superbly made by personally sourced suppliers. We offer excellent customer service, fast and reliable delivery and a direct and secure online shopping experience.

Visit Website

Phone:

02039650000

Email:

support@houseofenki.com

Location:

Unit 2, Square Deal Units,\n5 West Road,\nHarlow

HOUSE OF ENKI have a Customer Happiness Grade of C. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

100.00%

Industry Average

“ Great price for the product & a speedy delivery. ”

- John

“ Good product and price quick delivery and fitted perfect ”

- TREVOR

“ 5 star all round, ordering, delivery, product and price. Everything is wonderfull. ”

- Raymond

96.88%

Industry Average

“ Easy to order online, quick delivery. ”

- Christopher

“ All OK delivery and the item as ordered. Thank you. ”

- Ronald

“ Would be 5 stars if it were not for the poor Evri delivery. My order was sat at their depot for 5 days until I prompted Enki customer service. Enki sorted next day. Stat works like a dream. Thank you. ”

- Ignadossian,

0.00%

Industry Average

“ Contacted no response, no phone to be able to actually speak to someone, load of info on returns etc, blah blah. ”

- John Osborne

33.33%

Industry Average

“ Very Poor Customer Service Purchased a product which granted was not fitted immediately. However it was still brand new out of the box when I did fit the unit and it was seriously faulty. Caused quite a flood. I had to fix immediately so purchased one elsewhere. When I contacted this company they would not refund. A new tap is no use after this time!! Be warned !! ”

- Kevin Chilton

“ Thirdly, they offered to refund the cost of the tap if I sent it back to them. ”

- James

93.44%

Industry Average

“ Fantastic service, shower arrived next day. Looks lovely in my new en-suite. ”

- Lisa

“ Excellent service and communication ”

- Anonymous

“ excellent service ”

- Bruce

HOUSE OF ENKI Reviews

Price - Excellent

Delivery - Fast

Returns Process - Difficult

Refunds - Difficult

Customer Service - Good