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HOUSE OF ENKI Reviews

4.6 Rating 161 Reviews
90 %
of reviewers recommend HOUSE OF ENKI
4.6
Based on 161 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
Under An Hour
Read HOUSE OF ENKI Reviews

About HOUSE OF ENKI:

We are proud to be a family-run business based in the UK, providing premium designer kitchen and bathroom furniture and fittings. Our wide range of high-quality, stylish products offers something for every taste at an affordable price and provides you with the ultimate choice in style, colour and design to help you create the bathroom of your dreams.

Trusted Brand - Our Commitment to You

We are committed to selling high-quality bathroom and kitchen fittings at affordable prices. All of our products are superbly made by personally sourced suppliers. We offer excellent customer service, fast and reliable delivery and a direct and secure online shopping experience.

Visit Website

Phone:

02039650000

Email:

support@houseofenki.com

Location:

Unit 2, Square Deal Units,
5 West Road,
Harlow
Essex
CM20 2BQ

Write Your review

Excellent service fast delivery on a standard delivery. Very pleased.
Helpful Report
Posted 7 months ago
Beautiful taps go perfect for my new country style kitchen excellent service arrived within 2 days and that was with free delivery this was the first time I have used this company and would definitely use them again
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Posted 7 months ago
Absolutely excellent service, had to return a faulty shower. Replacement arrived a couple of days later, extremely easy. Replacement now fitted and perfect. Very good product and price.
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Posted 8 months ago
Ordered the mirror tiles and was very impressed with them. Perfect for what we needed them for. Thank you
HOUSE OF ENKI 5 star review on 9th April 2024 HOUSE OF ENKI 5 star review on 9th April 2024
Helpful Report
Posted 8 months ago
Very Poor Customer Service Purchased a product which granted was not fitted immediately. However it was still brand new out of the box when I did fit the unit and it was seriously faulty. Caused quite a flood. I had to fix immediately so purchased one elsewhere. When I contacted this company they would not refund. A new tap is no use after this time!! Be warned !!
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Posted 8 months ago
Very happy with replacement heritage shower head and hose. A perfect manage to existing. Good price and great delivery service.
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Posted 8 months ago
Fast and efficient
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Posted 8 months ago
Very fast delivery, literally next day, products ordered all seem to be of high quality. Very well pakaged for delivery, would use again.
Helpful Report
Posted 8 months ago
This was to replace a shower hose that rusted in just 18 months. The quality is very poor. An on going issue that was never resolved with our mixer is also a frustrating situation ! I wouldn’t recommend.
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Posted 8 months ago
Items very well packed, and very good quality
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Posted 9 months ago
Fast delivery and accurate producr description. Good quality products too
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Posted 9 months ago
Thank you House of Enki for this kitchen tap. We have had two kitchen taps in the space of two years, both broke after a few months. This tap is more solid and I like the tap handles which pull forward instead of turning. The colour is perfrect with our brown ceramic sink and the plumber had no difficulty in fitting it. Would highly recommend. Pompt delivery and was kept informed of progress.
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Posted 9 months ago
Reliable website with good product, thank you so much!
Helpful Report
Posted 10 months ago
Received product within 24 hours of ordering. Good quality.
Helpful Report
Posted 10 months ago
Purchased a bath mixer tap from this company. On installation, our bathroom fitter (of 15 years’ experience) found that the hot side wouldn’t seal properly with the supplied rubber washers, and was leaking as a result. Swapping the washers over made no difference, so there was clearly a defect with the tap itself. Messaged House of Enki clearly explaining the issue in detail, with pics, and asking for a replacement tap to be sent. Firstly, they mailed rather patronising copied-and-pasted instructions about “how to check a seal”, which our fitter really didn’t need. Secondly they offered to send a replacement washer, even though I’d already explained swapping the washers made no difference, so a replacement wouldn’t help either. Thirdly, they offered to refund the cost of the tap if I sent it back to them. Great. This lengthy and tedious issue caused me a load of hassle, frustration, and extra labour costs from our fitter who had to source and later fit a much thicker washer in order to correct the manufacturing defect in the tap. House of Enki clearly weren’t bothered about any of it, and offered only the minimum level of ‘help’ that was actually no help at all. I will not be buying from them again.
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Posted 10 months ago
Excellent service well pleased
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Posted 10 months ago
Ordered 3.50pm one day, delivery arrived very next day, excellent service!
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Posted 10 months ago
Efficent & great service
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Posted 10 months ago
Easy to order online, tap arrived very quickly and was well packaged and exactly as described, plus great comms throughout. This is the second tap I've purchased, was very happy with the last one, not installed this one yet but looks great.
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Posted 10 months ago
As described, good solid tap
Helpful Report
Posted 10 months ago
HOUSE OF ENKI is rated 4.6 based on 161 reviews