House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,510 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,510 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About House Of Slippers:

House Of Slippers meets all your slipper dreams, with great promotions & top brands. Approved stockists of UGG, Barbour & Shepherd Of Sweden. Free UK delivery on orders over £10.

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward purchase process. Slippers delivered successfully. Quality was as expected - however, I ordered dark brown & slippers that arrived were blue. Decided to keep anyway.”

Helpful Report

Posted 2 years ago

“I can't comment yet as the pixie slippers are an Xmas present. I paid extra to have the slippers wrapped, so have not actually seen them! Wrapping looks okay.”

Helpful Report

Posted 2 years ago

Dear Patricia, Thank you for the review and I am pleased you have your order. Please do let us know if you need any further assistance with your purchase, we are always more than happy to help and I do hope you have a lovely Christmas. Kindest Regards, Sonal.

Posted 2 years ago

“Not received my order yet.”

Helpful Report

Posted 2 years ago

Hi Ian, Thank you for your review and I'm very sorry for the delay in receiving your order due to the postal strikes, the tracking has since updated to show the parcel was delivered on 16/12, I do hope you now have your order. We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Lovely quality slippers christmas present for my nan she will love them! Fast delivery absolutely no complaints at all :) happy customer.”

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Posted 2 years ago

“Easy to order, speedy delivery, great service”

Helpful Report

Posted 2 years ago

“Good value. Hint to go for a larger size helped so the size I chose are a good fit”

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Posted 2 years ago

“Bought these for a Christmas present so not sure of quality but they looked good. Arrived in good time.”

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Posted 2 years ago

“My item has not arrived yet but the staff at the store were very helpful and I am sure the slippers will be perfect when the Royal Mail sorts themselves out”

Helpful Report

Posted 2 years ago

Hi Lee, Thank you for your review and I'm very sorry for the delay in receiving your order, the tracking has since updated to show the parcel was delivered on 07/12, I do hope you now have your order. We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“I would love to be able to write a review to say how much I love my UGG pj's however I've yet to receive them! After paying a premium price for delivery for RoyalMail Tracked 48 on the 26th of November I still don't have my order! As a result, won't be ordering again from house of slippers.”

Helpful Report

Posted 2 years ago

Hi Lauryn, Thank you for your review and I'm very sorry for the delay in receiving your order due to the postal strikes, the tracking has since updated to show the parcel was delivered on 12/12 as per the Standard Delivery option selected, I do hope you now have your order. We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“I haven't received them yet”

Helpful Report

Posted 2 years ago

Hi Jackie, Thank you for your review and I'm very sorry for the delay in receiving your order, the tracking has since updated to show the parcel was delivered on 12/12, I do hope you now have your order. We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“I think would be good if the returns label was sent with the original order! A paper label, especially for older customers without a printer!”

Helpful Report

Posted 2 years ago

Dear Patricia, Thank you for the review and we do appreciate your invaluable feedback. If a prepaid returns label is purchased with the order then a physical copy is enclosed inside the parcel or we can always arrange for a QR Code to be emailed across if you are having any difficulties returning an item. I can confirm we have since received the return and this has been refunded for you, please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 2 years ago

“I got as a present last year have been really good. Buying them this year for daughter”

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Posted 2 years ago

“I have not received them yet.”

Helpful Report

Posted 2 years ago

Hi Linda, Thank you for your review and I'm very sorry for the delay in receiving your order, the tracking has since updated to show the parcel was collected on 10/12, I do hope you now have your order. We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Will not be buying from you again still haven't received my package absolutely jolke I can get items from abroad quicker than from you if I haven't received by the end of the week im looking for a full refund.”

Helpful Report

Posted 2 years ago

Hi David, Thank you for your review and I'm very sorry you have not received your order yet, I can confirm this has been dispatched. We have since raised this with the carrier and will be sure to provide a further update as soon as possible. It seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive, we kindly ask you to allow a little longer for your order to arrive and are grateful for your patience during these times. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“As the slippers that I paid for have still not been delivered I am clearly very upset! Please can you chase delivery 🚚 thank you”

Helpful Report

Posted 2 years ago

Hi Sara, Thank you for your review and I'm very sorry for the delay in receiving your order, the tracking has since updated to show the parcel was delivered on 06/12, I do hope you now have your order. We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Really nice mens slippers a good fit and good price especially as I got two pairs and the second pair was half price would recommend”

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Posted 2 years ago

“Kept in touch re delivery.Unfortunately,postal strikes delayed expected delivery.”

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Posted 2 years ago

“Slippers were great, good price.”

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Posted 2 years ago

“I have not received my slippers am still waiting for them to arrive”

Helpful Report

Posted 2 years ago

Hi Paul, Thanks for your review and I'm very sorry you have not received your order yet. It seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive. We kindly ask to allow a little longer for your order to arrive and are grateful for your patience during these times. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Unfortunately I have not received my slippers as the delivery man has left my order at wrong address.”

Helpful Report

Posted 2 years ago

Hi Marie, Thanks for your review and I'm very sorry to hear this, please kindly contact our customer service team via email or telephone so we can look into this for you. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

House Of Slippers is rated 4.7 based on 7,510 reviews